Address: Toronto, Ontario, M9A4X8
Talent recruitment and acquisition professional with experience developing and executing recruiting plans within in-house settings. Manage all phases of full-cycle recruiting, from initial sourcing and screening through offer negotiations, placement and onboarding. Creatively source high-caliber candidates by leveraging recruiting software, social media, cold calling employee referrals and liaison with HR Shared Services providing professional offering solutions to business. Seeking challenging role in Diversification in HR Operation and Talent Acquisition.
HILIGHTS OF QUALIFICATION
Diverse Placements: Performed professional, technical, executive and managerial recruiting in areas including:
Finance & Accounting
Office / Admin Support
Marketing & Sales
LinkedIn Recruiter Monster Talent CRM Naukri.com Indeed Times Jobs.com
Talent Assessment & Acquisition
Candidate Sourcing & Screening
Advanced Boolean Searches
Exempt & Non-Exempt Staffing
Placement & Onboarding
ATS & Recruiting Software
Social Media Recruiting Tools
Client Relationship Management
HR- OFFICER Jan 2017 – Jul 2019
Performed full life cycle recruitment (Requirement gathering, Sourcing, Screening, Scheduling discussion, Closing).
Monitor management to employee spans, map competencies/profile/qualification/ complexity; inter band / intra band progressions & movements of employees through various available channels.
Managed complete recruitment cycle from diverse sources after identification of manpower requirements i.e. from sourcing, screening and short listing the best talent from Job Portals, Consultants, Head-hunting, Internal and Personal references.
Planed human resource requirements in consultation with heads of different functional & operational areas.
Sourced, Screened, Short Listed resumes & Calling up the candidates.
Scheduled candidates for interview (Telecom, Personal, Video Conference, and Skype).
Completed the hiring process.
Prepared induction plan.
Clerical and administrative support to staff of the Human Resources department.
As a part of “HR shared services” and “Ask HR” provided assistance to managers and employees with time-sensitive requests and working on reports, HRIS system navigation, etc.
Dealt with employee complaints and grievances.
Maintained MIS Reports and DMS.
Conduced Employee Engagement and Welfare Activities.
Coordinated with several departments for necessary approvals and letters to be issued to employees.
Operations Executive – Customer Services Associate Mar 2015 – Oct 2016
Enhancing and monitoring functionality/performance of outsourcing to service providers.
Researching performance: Identifies successful processes, loopholes and malfunctioning operations of call centre.
Handle 50+ customer interactions per day, giving detailed, personalized, friendly & polite service to ensure customer retention.
Memorized all company products and services to be able to answer all customer questions quickly and efficiently, and make relevant upsells.
Receive source data such as customer names, addresses, phone numbers, and enter data into various customer service software.
(IITTM) INDIAN INSTITUTE OF TOURISM AND TRAVEL MANAGEMENT– (JULY 2012- MAY 2014)
Major- Human Resource
Minor – Travel and Tourism mgmt.
Degree: Bachelor of Commerce.
BARKATULLAH UNIVERSITY – (JULY 2009 - APRIL 2012)
Major-Travel and Tourism Management
Recruitment, Sourcing, Talent Management, Talent Acquisition, HR policies, New Hire, Workforce Management, Statutory Compliance, Human Resource Planning, LinkedIn, Monster, Indeed, Recruiter, Naukri, Job Posting, Interview, Policies and Procedure, Pre-employee screening, MS Office, MS Excel, MS Word, MS PowerPoint, DBMS. HRIS, HR Shared Services, Ask HR