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Customer Service Mental Health

Fort Lauderdale, FL
February 27, 2020

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Keidra Ali-Gadson

Lithonia, GA


Keidra Ali-Gadson

Seeking a full time position that will allow me to utilize my outstanding communication skills.My experience includes working in multiple areas withhin Human Services. Lithonia, GA


Member of Safety and Health committee.

Prepared housekeeping reports, maintained a high level of cleaning. Ensure all areas are kept clean and tidy according to the company standard and policy. Directly supervise and coordinate work activities for staff. Coordinate all staff meetings.

Meet with vendors, order supplies for building.

Familiar with Building Engines.

Mental Health

Willing to relocate to: Atlanta, GA

Authorized to work in the US for any employer

Work Experience

Environmental Services

Huffmaster Companies - Clawson, MI

February 2019 to June 2019

Huff master provides single-source strike staffing solutions to national healthcare clients including hospitals, nursing homes and assisted living facilities. By providing replacement personnel during a strike, our clients can continue their vital operations during labor disputes. Direct Support Professional

Diamond in a Rough - Rex, GA

December 2018 to February 2019

Worked to improve, enrich and respect the lives of individuals with developmental, physical, and mental disabilities

Developed and implemented behavioral management care plans Maintained accurate case management reports

Developed and implemented plans for individuals to achieve greater independence, their daily goals, and community integration

Supervised individuals with their Activities of Daily Life. Assisted with day-by-day operations of the residence accordance with regulatory requirements, agency policy and quality program standards.

Prepared meals followed by a menu.

Administer medications

Housekeeping Supervisor

Pruitt Health - Covington, GA

March 2016 to May 2016


Trained staff by using proper cleaning techniques. Supervised all staff operations by giving duties to each worker. Order and maintained supplies and budget for department. Made schedule and changes as they arise.

Kept track of staff hours, Interview potential candidates for job openings as well as terminated employees.

Skills Used

Great customer service skills

Follow up with Housekeeping cleanliness

Make sure all equipment is in good standing.

Make sure Department have knowledge of equipment and chemicals. Lead Housekeeper

Eastside Medical - Snellville, GA

June 2013 to September 2015


Maintained a infection free and sanitary environment through washing and sanitizing areas with proper chemicals. Communicated with patients on a daily basis.Trained in CPI to work with Behavioral Health patients. Monitor patients on regular basis.Trained new employees. Accomplishments

Received an award for my outstanding work.

Skills Used

Customer service skills

Cleaning Techniques

Patient safety

Lead Housekeeper

The Fountainview Center - Atlanta, GA

June 2006 to May 2010


Lead housekeeper on unit.

Detailed cleaned 24rooms on a daily basis

Replenish supplies

Maintained great relationship with patients, staff and visitors. Trained new employees.Helping CNA with patient's who have Demetria.


Received award.



Life Coaching Institute of Orange County - Orange County, CA, US May 2017 to May 2017

World Outreach Medical Center - Decatur, GA

2013 to 2013



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