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UCP/ PSW

Location:
Toronto, ON, Canada
Posted:
December 03, 2019

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Resume:

Maria Theresa Carino, UCP, PSW adazmk@r.postjobfree.com

**** ******** ***. **** #**** 416- 219-3491

Scarborough, Ontario

M1H 1A3

SUMMARY OF QUALIFICATIONS

• Professional and excellent patient care in a high stress, rapidly changing environment while addressing patients health needs, personal concern and safety.

• Strong problem solving, critical thinking, and decision-making skills in resolving patient-related issues.

• Outstanding interpersonal skills, able to interact effectively with peers, clients and managers.

• A quick learner who approaches things in a positive manner; a team player that works effectively with colleagues and resources to achieve common goal.

• Easily adapts to mounting time pressures and work priorities.

• Proficient with Microsoft Office software and Internet applications. RELEVANT WORK EXPERIENCE

UCP/ PSW

Part time – Canterbury Place, Toronto May ‘ 2012 – Present

• Provide basic health and personal care for the client including but not limited to oral hygiene, Workplace safety, shower and feeding.

• Meaningful companionship, observation, safety and conversation.

• Carefully monitored and promptly report to supervisor regarding medical complication including pain management and infection.

• Maintained the safety and well being of patients and staff in accordance with safe practice and ensures that all accidents/ incidents are reported and documented.

• Established good working environment in which patients receive a high standard of care.

• Medication administration, documentation, and health teaching. CAREGIVER

Full Time – Achiel Goosens and Larina Heath September ‘ 2014 – April ' 2017

• Looking after 3 children, 11, 8 and 5

• Responsible for their meals.

• Helping them and driving them to activities.

• Responsible for the cleanliness of the house.

CAREGIVER

Full Time – Graham Addington, Toronto January ‘ 2009 –December 20011

• Looked after an 8 year old boy.

• Responsible for his meals, helped with homework and other needs.

• Drove him to school and activities.

• Responsible for the cleanliness of the house.

CAREGIVER

Full Time – Lynne Hudson, Toronto January ‘ 2000 – September 2005

• Looked after 3 children ages 7, 5 year old boys and 3 year old girl.

• Ensures safety of the children. Helped with homework.

• Drove them to school and their activities.

• Responsible for the cleanliness of the house.

CAREGIVER / COMPANION

Part time – Judy Manzer, Toronto March ‘ 2008 – October 2010

• Elderly companion for her mother Margaret Conlon.

• Provide basic health and personal care, shower as well as feeding.

• Provide meaningful companionship with daily activities such as walking, games and conversation.

CAREGIVER / COMPANION

Part time – Cathy Kawasaki, Toronto February ‘2005 – January ‘ 2008

• Same as above mentioned

CUSTOMER SERVICE STAFF

Full Time – Rexall Pharma Plus, Toronto September ‘ 2007 – January ‘ 2009

• Deal directly with customers either by telephone, electronically or face to face.

• Respond promptly to customer inquiries.

• Handle and resolve customer complaints.

• Obtain and evaluate all relevant information to handle product and service inquiries.

• Provide pricing and delivery information.

• Perform customer verifications.

• Direct requests and unresolved issues to the designated resource.

• Manage customers accounts.

• Record details of inquiries, comments and complaints.

• Communicate and coordinate with internal departments.

• Provide feedback on the efficiency of the customer process. EDUCATION

Personal Support Worker Osilla Health Institute, Toronto Computer Basic George Brown, Toronto

Drafting B1 Technological Institute of the Philippines TRAININGS AND CERTIFICATIONS

• BLS / FIRST AID provider certified by Heart & Stroke Foundation of Canada ( HSFC )

• Medication Administration for Unregulated Care Providers.

• Canadian Food Safety Training Food Handler Certified. PROFESSIONAL REFERENCES

Achiel Goosens and Larina Heath Contact no: 416-***-**** Lynne Hudson Contact no: 647-***-****

Graham Addington Contact no: 416-***-****

Cathy Kawasaki Contact no: 416-***-****

Judy Manzer Contact no: 416-***-****

Dr. Ariz Engineer Contact no: 416-***-****

Rachelle Dayco Contact no. 416-***-****



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