Languages: French, English, Italian
Join a dynamic and growing organization working in the insurance industry where I will have the opportunity to use my skills as an adjuster to actively participate in the achievement of corporate objectives.
Autorité des Marchés Financiers – Certificat No. #142270 – discipline and catégories :5d 1991 – 1993 Insurance Institute of Canada
Successful Courses: C11, C12, C14, C17 Member No.#059***-**** – 1985 College of Modern Secretariat
Certificate of Business Studies: Service Secretariat Professional Skills
Able to manage multiple client files simultaneously with success and a minimum of supervision. Excellent communication for customer service, negotiation and able to gather the necessary precise pertinent information in a professional matter. Professional Experience
June 2019 - Maxwell Claims Services
TPA Administrator & Senior Claims Examiner
Handling Commercial Auto & Property Claims for April Canada Inc. (Lloyds) October 2013 – May 31, 2019 AIG Insurance
Private Client Group
Personal Lines (VIP)
Adjuster and Claims Examiner for Automobile, Homeowner & Collection Claims across Canada. 2009 – 2013 BFL Canada Insurance Broker
Claims Adjuster & Senior Claims Advisor
The primary purpose of this position is to act as an intermediary between clients and insurers to process all claims and to perform all claims settlements for client accounts. Federation of Cegeps / Duties & Responsibilities: Authority to settle claims in Commercial Property up to a limit of $1,350,000.00 for the insurers on risk. 1989 – 2009 Lombard Canada Insurance Company
Responsible for investigating, reviewing and settling claims files relating to automobiles, commercial fleets and heavy truck (total losses and total thefts. Telephone adjuster & Claims Examiner for Commercial Property Claims including municipality claims.
Responsible for investigating and settling claims files by telephone; personal lines insurance and general civil liability (loss of property damage, automobiles, commercial property and municipalities (sewer back-up).
1986 – 1989 Telfer Wade Collins & FyFe
Telephone adjuster for Personal Lines claims including, automobile and residential. TPA for Lloyds / residential claims.
Claims analysis: medical expenses, overseas non-resident insurance and medical expenses for group insurance plans (Major Accounts: Canadian Football League and Cirque du Soleil 1985 – 1986 McCann Claims Adjusters Inc.
Secretary and General Office Work
References Available Upon Request