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Office Assistant

Location:
Tupelo, MS
Salary:
13.00
Posted:
December 05, 2019

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Resume:

CARLA POTTS

*** ** *** ******, ** ***** 731-***-****

adaz9n@r.postjobfree.com

Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic with ability to perform effectively in independent or team environments.

EXPERIENCE

MAY 2003 – AUG 2019

OFFICE ASSISTANT, Tennessee quality Homecare

Opened and properly distributed incoming mail to promote quicker response to client inquiries

Interacted with customers professionally by phone, email or in-person to provide information and direct to desired staff members

Kept physical files and digitized records organized for easy updating and retrieval by authorized team members

Managed office operations while scheduling appointments for all department managers

Developed and maintained spreadsheets in Teams to track and chart information such as Census Report and DC and Transfer log

Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff

Created detailed expense reports and requests for capital expenditures

Managed multi-line telephone system and greeted claimants during office visits

Delivered expert clerical support to internal staff and management by efficiently handling wide range of routine and special requirements

Organized, stored and retrieved files to enhance daily operations and support customer needs

EDUCATION

MAY 2000-DEC 2002

AAS MICROCOMPUTER TECHNOLOGY, itawamba community college

GPA: 3.49

MAY 1978

GENERAL STUDIES, shannon high school

SKILLS

Accounting familiarity

Certified in 10-key

Advanced clerical knowledge

Multi-line phone proficiency

Spreadsheet management

Filing and data archiving

Professional phone etiquette

Scheduling

Team building

Medical billing

Customer service-oriented

Certified Computer Office Assistant

Mail handling

Expense reporting

Data entry

Excellent communication skills

ACTIVITIES

SPENDING TIME WITH FAMILY, CHURCH, CAMPING, FISHING, AND SWIMMING

ACHIEVEMENTS

DEAN’S LIST FOUR SEMESTERS AND PRESIDENT’S LIST OF SCHOLARS ONE SEMESTER



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