December **, ****

All Languages Ltd

Toronto, ON

Re: Site Administrative Assistant

Dear Hiring Manager:

As a highly organized professional with strong law enforcement and Administrative skills, I thrive in challenges within high pressure environments. My objective is to be a team member who will promote the same values, principles and commitment, as I have the skills to input and verify data from source documents into online systems, while maintaining a high degree of accuracy in all phases. This objective is to find opportunities to get involved in the process and operations of Administrative Assistant for All Languages Ltd. This organization clearly demonstrates meaningful and real achievements providing "a reliable, efficient, and a high standards of customer care from a rich tradition of quality service and courtesy.

Education and experience have given me a range of practical capabilities that will meet the needs of this role. In addition to the skills mentioned in my resume, I would like to highlight the following skills that will benefit the organization:

Developed strong interpersonal, telephone and written communication skills, through being a team leader at the Missing Person Call Center at the Jamaica Constabulary Force.

Developed over 6 years of administrative, research in an analytics and decision support environment through being a researcher for (INTERPOL) at the National Intelligence Bureau

Experience in administrative support at the Forensic Services and Corona’s Complex as a guard

Courteous, professional, dynamic, well organized, keen attention to detail, fast and accurate typing skills

Effective computer skills; Microsoft Office and Internet navigation skills

Critical thinker with strong problem-solving and trouble-shooting skills

High energy and ability to work within a team environment and individually

Have demonstrated ability to cross-sell services to clients

I enjoy a challenge and have the ability to deal with fellow employees and the public pleasantly and effectively. My various relevant work experiences require a great deal of physical and mental dexterity and I have developed the ability to keep up with these demands.

I am confident that my knowledge and abilities will be an asset to your organization. I look forward to your reply and thank you for your time and consideration taken to review my resume.

Sincerely,

Morikia Williams

HIGHLIGHTS

Over six year experience in policing for the Jamaica Constabulary Force

Over one year experience in Supreme Court Services Department

Over two year experience as an Elite Protection Officer for G4s Secure Solution

Over one year experience as a Frontline worker at Salvation Army Gateway shelter

EDUCATION

Community Justice Services Diploma Jan. 2016 – Jan. 2018

Humber College Institution of Technology & Advance Learning, Toronto, ON

Relevant courses: Canadian Justice System, Counselling Skills, Interpersonal Skills, Conflict Management, Psychology, Youth Justice System, Issues in Diversity, Restorative Justice, Criminology

Associate of Science Degree - Criminal Justice Sep. 2011 - Aug. 2013

National Police College of Jamaica

Relevant Courses: Fundamental of Police Psychology, Constitutional Law and Human Rights, Community Based Policing, Introduction to Forensic Science, Penal Justice System, Criminal Law, Management

EMPLOYMENT WORK EXPERIENCE

Detachment Guard (On-call)

Ontario Provincial Police, Toronto ON Feb. 2019 – Present

Receives personal belongings of incoming prisoners from officers and stores

Monitor cells every 15 minutes, check to ensure cameras are working and tapes loaded

Observe and assesses their behaviour, mental and physical condition, checking visually or by video

Prepare hand-written notes and completes prisoner log including required data regarding dates, sequence of events and the prisoner’s state, i.e., medical concerns activities, mental and physical condition

Calls for uniform officers or professional assistance in cases of emergency or security concern

Liaise with commanding officers, supervisors as needed

Executive Protection Officer

Executive Level (CIBC) HQ, Toronto ON April. 2019 - Present

Responsible for monitoring the electronic surveillance equipment used on the premises

Prepare reports, conduct physical examinations of property to ensure compliance with security policies and regulations

Conduct property patrols of all the facility in accordance with defined procedures

Monitor computerized security equipment; CCTV systems, security access systems, security and fire alarm systems

Provide assistance to the clients as required

Elite Protection Professional, (EPP) Security Supervisor

Ontario Currency Exchange Operations, Toronto ON Sep. 2018 – March. 2019

Effectively utilize computer systems in order to provide accurate and comprehensive information

Prepare reports, conduct physical examinations of property to ensure compliance with security policies and regulations

Conduct property patrols of all the facility in accordance with defined procedures

Perform escorting duties of staff and contractors on a daily basis

Monitor eight to nine guards on a daily basis

Relief Frontline Worker (On-Call) Mar. 2018 – Present

The Salvation Army Gateway Shelter, Toronto, ON,

Support coworkers with the development and revision of support protocols including completing behavioral and mental health assessments, and ensuring completion of medical assessments and reports

Support workers in the execution of their duties as well as to assist in front line support of residents

Liaises with referral sources and other external agencies as needed

Handled duties such as receiving telephone calls, word processing, receiving and directing visitors, filing, faxing, scanning and printing are done

Elite Protection Professional, (EPP) Security Guard Mar. 2018 – Sep. 2018

Forensic Services and Coroner’s Complex, Toronto, ON

Enter information in office databases to include entries in the personnel Security, Lost ID, Credentials and Contractor databases

Administrative duties: answering all types of phone calls to direct them to the proper extension

Removed unauthorized persons from property and or Trespass Cautions to violators in accordance with the Trespass to Property Act

Manning control room; entering/maintaining/collecting information, conducting radio checks frequently

Manages building access control system and conduct property patrols

Work with internal clients to maintain the visitor registration log up to date at all time

Perform security clearance duties at the Coroner’s Court

RELEVANT WORK EXPERIENCE

Co-op work Placement Sept. 2017 – Dec. 2017

Toronto South Detention Center, Toronto, ON

Recorded daily observations of clients (inmate) various activities throughout the day to ensure accurate information was documented during shifts

Developed strong administrative and filing skills by putting together documents for training purposes, paying strong attention to details

Developing and implementing appropriate programming activities for the clients (inmate)

Responsible for intake for clients (inmate) classification by conducting interviews to ensure they are placed in the correct unit

Uses customer service skills, volunteer community agencies and supervision skills to supervise offenders and provide motivational counselling

Police Officer Apr. 2010 - May. 2016

Jamaica Constabulary Force, Jamaica

Offer close protection to the Judges, perform court duties; take files to and from the court room, open and close court, escort persons to and from the court room

Responsible for the preparation of comprehensive reports, infographics, presentations, summary information, meeting minutes and business requirements for internal and external use

Research public safety trends locally and globally, provide statistics as required both internally and externally

Communicated with various government agencies as a liaison officer for (INTERPOL) via email, telephone and letter to ensure the most accurate information was provided on persons of interest

Performed administrative and office activities for multiple supervisors; data entry, filing, document processing, scanning, printing, faxing

Created profile reports, background checks and statistical information on various data systems (word processing, presentations, spreadsheets, databases, e-mail, Internet, Crime & Intelligence Management System database and management information systems)

Processing/interview deportees from the United States of America & the UK on a monthly basis

Conduct surveys, reports, statistical data, update profiles on missing persons on a daily basis

Research and analytical skills to determine, prepare information pertinent to legal issues by researching files and case law for references, citations and statutes to be inserted in legal documents

Training and Certification

Ontario Private Security Guard Licence & Ontario Private Investigation Licence

Emergency First-Aid & CPR/AED

Mental Health First Aid Certified

Ontario Cass “G” Driver’s Licence

Nonviolent Crisis Intervention Training

Caribbean Regional Drug Law Enforcement Training Centre; Certificate in Financial Investigations

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