Customer Service Medical Billing

Felicia Wilson

Email: **************@*****.***

**** ******* ***** **

Cordova TN 38018

(C) 901-***-****

Objective: Seeking a job that could possibly lead to my career with a growth oriented company.

Education

Hi-Tech Institute

Major: Medical Billing & Coding

Graduated June 2006

Degree: Associate of Science

Work History

TJX Companies

Inventory Controller 06/2017 - Present

Adjust in merchandise into the system (JD Edwards)

Bin Verifications, Cycle Counts, Audits

Research lost product, RTV (return to vendor)

Supervisor: Michael Davis

XPO Logistics

Verifier / Inventory Control 08/2013 – 06/2017

Responsible for verifying product as it came down the assembly line and remove product that failed to be corrected.

Supervisor: Bruce James

Fed Express

Mail Handler

Scan packages that came down the assembly line and put them into an empty container (ORT) in a timely manner.

Supervisor: Johnny Willis

FedEx Call Center

Customer Service Representative

• Apply knowledge of invoicing, features of services, and FedEx systems and develop solutions to resolve revenue errors/problems.

• Participate in management meetings to advance quality and productivity in customer service operations.

• Use professional administrative skills to oversee special projects, access records via computer, and coordinated information with internal and department managers.

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