Proactive Warehouse Associate with hands-on experience in shipping and receiving freight and picking and pulling stock. Skilled at working efficiently, correctly and quickly. Trained in product handling, storage organization and shipping procedures. Dedicated to accurate record-keeping.
Work History
2019-09 - Current
WAREHOUSE ASSISTANT - PART TIMER
THE LITTLE BIRDY GROUP, Dubai
Accepts delivery packages, verify products and checks delivery totals to keep system records current and accurate in a daily basis
Evaluates supplies and product inventory to check for quality and quantity issues and return unacceptable materials to vendors to obtain replacements or refunds
Checks packages and merchandise for damage to quickly notify vendors to request replacements
Prepares orders for shipment by systematically picking, packing and labeling merchandise
2017-01 - 2019-04
WAREHOUSE ASSOCIATE
AVON COSMETICS INC, Cadiz City, Philippines
Ensure the completeness of the record of the stockroom
Perform cycle count on a daily basis (random supplies)
Receive,unload, and shelve supplies
Inspect deliveries for damage or discrepancies, report those to accounting for reimbursements and record keeping
Perform other stock-related duties, including returning, packing and labeling supplies
Manage warehouse operations: shipping and receiving as per requests
Maintain receipts, records, and withdrawals of the stockroom in a daily basis
Ensure adequate record keeping and manage all documentation to confirm proper stock level and maintain inventory control
Examined incoming shipments to verify quantity and quality, returning unacceptable shipments to suppliers for refunds or replacement.
Received deliveries and processed all incoming shipments by scanning packages and updating orders in BIMS system.
2013-01 - 2016-12
STORE SALES OFFICER
AVON COSMETICS INC, Cadiz City, Philippines
Assisted customers' needs and introduce promotions to customers
Respond to customer queries
Ensured appearance of an organized retail sales floor
Achieved the branch monthly, quarterly and annual sales goal
Cross selling to increase sales
Oversee the overall sales performance and other KPI's
Resolved conflicts and negotiated agreements between parties in order to reach win-win solutions to disagreements and clarify misunderstandings
Worked with different type of customers to understand requirements and provide exceptional service
2008-01 - 2013-01
CUSTOMER SERVICE REPRESENTATIVE
AVON COSMETICS INC, Cadiz City, Philippines
Responding promptly to customer inquiries
Identify and assess customers' needs to achieve customer satisfaction
Handle complaints and provide appropriate solutions
Communicating with customers through various channels
Keeping records of customer interactions, transaction, comments and complaints
Maintaining a positive, empathetic and professionals attitude toward customers at all times
Assisted approximately 40 customers a day with product/ service questions.
Education
1999-06 - 2004-03
Bachelor of Science: Custom Administration
John B Lacson Colleges Foundation - Bacolod City, Philippines
Accomplishments
Branch Awarded with 100% compliance of Stocks Transfer Out 2014-2018
Branch achieved the quarterly and yearly Sales Target for 2017 & 2018
Interests
Photography
Sports : Cycling
Contact
Address
Unit 3211 Tiger Building Al Nahda
Sharjah, UAE
Phone
***********@*****.***
Skills
Documentation
Product verification
Shipping and receiving
Freight labeling
Invoice verification
Inventory organization
Stockroom procedures
Warehouse operations
Inventory control
Dependable and reliable
.