Manager Customer Service

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Hermitage, TN ***** 615-***-**** **********@*****.***

Compassionate with possessing gentle touch and caring attitude centered on treating all with dignity and respect. Expertise in any and Collaborative team player with strong clinical and interpersonal skills. Available

[Number] hours per week, including weekends and evenings. Responsible person and certified in CPR and highly-experienced over 3-year career in healthcare. Proficient in emergency response care and monitoring ongoing conditions. Efficiently offer ambulation and personal assistance to meet all patient needs. Detail- oriented and knowledgeable in skilled at completing patient-facing and office-based tasks by applying strong multitasking and organizational abilities.

Independent worker with extensive medical experience and fastidious nature dedicated to optimal patient care. Conversational English abilities. Highly motivated and committed to my job with proven history of superior performance at individual, team and organizational levels. Strong ability to multitask and prioritize workloads with little or no supervision. Detail oriented professional looking to bring medical background and team building skills to deadline-driven environment.

Friendly Cashier offering more than 7 years of retail experience. Organized and enthusiastic with expertise in accurately processing payments and maintaining high levels of customer satisfaction in all interactions. Accomplished Assistant Manager with 2 years of experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service. Patient assessments

Care plan assessment

First aid and safety

Direct patient care

Medication administration

Behavioral management

First Aid and CPR certification

Patient care

Charting and clinical documentation

Verbal and written communication skills

Product upselling

Credit card processing

Payment collection

Cash register operations

Customer assistance

Inventory management

Point of sale knowledge

Customer direction

Computer proficiency

Reports and documents

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EMR / EHR

Patient privacy

Refunds and exchanges

Cash drawer management

Stocking and replenishing

Payment processing

Cash register operation

Money handling

Time management skills

Caregiver, 08/2019 to Current

Comforcare Home Care – Hendersonville, TN

Conferred with [Job title] to discuss patient condition and medical care, helping to optimize treatments and enhance outcomes

Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery

Maintained clean personal areas and prepared healthy meals to support client nutritional needs Kept household areas clean and well-stocked, ran errands, managed laundry and completed weekly grocery shopping

Offered social support by transporting individuals to events and activities, in addition to medical appointments and shopping trips

Kept close eye on client vital signs, administered medications and tracked behaviors to keep healthcare supervisor well-informed

Established nutritious meal plans and prepared daily offerings to meet patient dietary needs Provided safe mobility support to help patients move around personal and public spaces Applied mobility assistance knowledge to safely ambulate patients in different spaces involving varying elevations and obstacles

Assisted patients with personal requirements, including keeping spaces clean and helping with grooming Helped clients maintain optimal health by overseeing medication administration and all doctor's appointments

Helped family members plan healthy meals, purchase ingredients and cook meals to provide adequate nutrition for client wellbeing

Assistant Store Manager, 08/2017 to 08/2019

Oreilly Auto Parts – Madison, TN

Reduced company expenditures and met budget targets by closely monitoring, tracking and controlling expenses

Assisted team members with delivering friendly, knowledgeable service by applying proactive monitoring and corrective action strategies

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Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities

Rotated merchandise and displays to feature new products and promotions Assessed job applications and made hiring recommendations to bring in top candidates for key vacancies Maintained high levels of organization in store by directing customers and replenishing merchandise Advanced to keyholder and assistant manager-in-charge in manager's absence Maintained positive customer relationships by responding quickly to customer service inquiries Assisted Manager in interview process of prospective employees and provided feedback Maintained exceptionally clean, customer-friendly and well-run [Type] department Met or exceeded monthly sales goals as team leader by up to [Number]% Associate of Science: Medical Assisting, Expected in 09/2020 Remington College - Donelson TN

Associate of Science: Emergency Medical Technology, 03/2016 Volunteer State Community College - Gallatin, TN

High School Diploma

Northwest High School - Clarksville, TN

BLS

CPR certified through American Heart Association

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