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Customer Service Assistant

Location:
Cape Town, Western Cape, South Africa
Salary:
10000
Posted:
November 23, 2019

Contact this candidate

Resume:

PostNet Somerset Mall

February **** – November **19

Junior Sales Assisant

• Operating SMS Portal System

• Ordering Stationery, keeping shelves fully stocked

• Liaising with logistics

• Processing shipments on PRI System

• Typing, basic computer work

• Printing, Scanning, Faxing, Laminating, Binding

• Providing quotes and creating invoices

• Communicating via email & telephonically

• Packaging of parcels

• Providing front-line customer service

• Handling cash and the cash till

• Operating card machines

• Housekeeping duties

Reasons for leaving: Wanted to focus more on studies The Perfect Print (Somerset West)

June 2018 – December 2018

Junior Assistant

• Receive/make calls

• Posting to Pastel/Nedbank Sage

(Invoices/Payments/Statements

• Following up on overdue payments

• Marketing telephonically or via email

• Printers, Scanning (basic and wide format/large scale

• Designing Artwork via Corel Draw

• Backing up & updating Artwork Database

• Liaising with customers (face to

face/telephonically/email)

Reason for leaving: In need of a better job opportunity to greater my work knowledge, experience, as well as

higher remuneration.

WORK EXPERIENCE

Daniela Kayleigh

Deavall

Female, 21 years old

1998/05/15

Gordon’s Bay, 7140

081-***-****

**********@*****.***

ABOUT ME

A hard-working, bubbly

young lady with a

passion for helping

people and the ability to

work well under

pressure.

Flare for design and

anything artistic or that

requires my creativity

and attention to detail.

I am organised, reliable

and punctual. Live life

with an open-mind,

positive attitude and

determination. Energetic

with a healthy and

active lifestyle.

Friendly persona with

great communication

skills and good people

skills.

Female, 21 years old

1998/05/15

Gordon’s Bay, 7140

081-***-****

**********@*****.***

REFERENCES

Derick Davidson

PostNet Somerset Mall

021-***-****

(072-***-****)

Kathleen De Jongh

The Perfect Print

021-***-****

(074-***-****)

Ben's on the Beach

021-***-****

Marcus Baumeister

Ocean Basket

021-***-****

(079-***-****)

EDUCATION

Hottentots-Holland High

School - Grade 12 (NSC)

• 5 distinctions

English 85%

Afrikaans 73%

Mathematical

Literacy

84%

Accounting 65%

Business Studies 81%

Life Orientation 88%

CAT 86%

AVERAGE 80.2%

Ben's on the Beach (Strand)

April 2018 – August 2018

Waitress

• Greeting customers

• Informing customers of specials

• Serving customers

• Taking down orders

• Answering the phone

• Taking reservations

• Cleaning and resetting tables

• Using computers to input orders

• Fulfilling waitress duties

• Opening corked wine bottles

• Polishing wine glasses

Reason for leaving: Found a job that would

provided me with work experience in an office

environment, which would be more beneficial for

my future job opportunities.

Ocean Basket (Somerset Mall)

February 2017 – November 2019

Waitress (Part-time/Seasonal)

• Serving customers

• Answering the phone

• Filling out a cash up slip after shift

• Using computers to input orders

• Fulfilling waitress cleaning duties

• Cleaning and resetting tables

• Greeting customers at the door

Reason for leaving: Found a better job opportunity that was a bit closer to home as well as better

remuneration.

SKILLS

• Quick learner

• Computer Literate

• Good problem-solver

• Numeracy Skills

• Good under pressure

• Multi-task

• Attention to detail



Contact this candidate