Customer Service Manager

Summary

Skills

Experience

BRYSON HARROD

**** ********* ***** ***. *, Atlanta GA 30305

Home: 470-***-****

*************@*****.***

Personable and friendly Customer Solutions Consultant with over 3 years of experience at prioritizing, completing multiple tasks simultaneously and following through to achieve project goals. Customer-oriented team player with expertise in customer relationship management, conflict resolution, safety protocol, regulatory compliance, time management and up-selling. Dependable and courteous self-starter seeking to leverage background into a leadership role with a progressive organization. Spot and stain removal

Special purpose cleaners

Exterior washes

Detailing equipment

Engine cleaning

Window and windshield cleaning

Interior vacuuming

Hand tools

Computer literate

Group environments

Customer service experience

Strong work ethic

Quality control

Consistent work history

Employee productivity reports

Deadline driven

Customer relations

Gravity Auto Atlanta June 2018 to January 2019

Auto Detailer

Atlanta, GA

Cleaned car and truck windows and windshields to get rid of water spots. Used steam cleaning equipment to remove dirt from the engine and engine compartment. Identified issues that could affect safety and brought them to the shift supervisor's attention. Inspected vehicles prior to service and immediately afterwards to make sure there was no damage. Classic Cadillac May 2014 to June 2018

Automotive Detailer

Atlanta, GA

Contacted the service manager immediately if customer issues arose. Inspected vehicles prior to service and immediately afterwards to make sure there was no damage. Vacuumed car interiors to remove any dirt and debris. Used steam cleaning equipment to remove dirt from the engine and engine compartment. Waxed the exterior of vehicles and removed it with a soft cloth, buffing to a brilliant shine. Publix June 2006 to June 2016

Meat Cutter / Cashier

Atlanta, GA

Complied with all health department regulations and rectified issues immediately. Provided outstanding customer service

Stocked, priced, front-faced and rotated merchandise. Issued receipts for purchases and gifts.

Used proper bagging techniques to minimize overuse of bags while preventing damage to customer items.

Maintained clean, tidy and organized checkout areas. Displayed and restocked merchandise in an appealing manner. Education and Training

Bagged purchased items properly to prevent delicate products from breakage. Verified customer ages for purchasing alcohol or tobacco products. Tallied cash at the end of each shift and handled discrepancies according to company policies. North Springs High School 2008

High School Diploma

Atlanta, GA

Devry

Associate of Arts: Business Management

Atlanta, GA

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