barista
Resume:
Personal Profile
Name : JAMILAH NAKIDDE
Sex: Female
Date of Birth:
25th, September, 1992
Nationality: Ugandan
Visa : Visit Visa
Phone
Email: ****************@*****.***
Languages
English
Referees
Available upon request
Curriculum Vitae
Career Objective
A passionate, energetic and confident barista with professional training in specialty coffee, having exceptional customer service and having an outgoing personality. I am looking forward to joining a progressive company where I can use my skills and abilities to the maximum.
Educational Background
Certificate in Customer service
Barista Foundation Level (Specialty Coffee) at CP Coffee Academy
Bachelor’s degree of Arts and Ethics in human
High School certificate
Professional Development
Specific important communication skills (customer handling)
Team player
Transferable skills
Work Experience
BARISTA / WAITRESS AT RAHIM’S CAFÉ, KAMPALA, UGANDA, 3 YEARS
Responsibilities;
welcoming and receiving guest
Interacted with customers in a busy, crowded restaurant
Operated the machines as a junior staff barista
Consistently served high quality espresso shot(s) beverages like Spanish Latte, Piccolo, Cortado
Educate customers on different process through how the coffee beverages go through from plant to cup, the coffee origins of the day
Ensured quality coffee was served to our café guests.
Compiled all the requisitions brought by suppliers, cash reports and sent them to head office.
Contributed ideas for the smoothness of operational flow
Ensured availability of enough supplies before work started.
Maintained good hygiene at work station
OFFICE GIRL AT EFS FACILITIES MANAGEMENT, ABU DHABI, 3 YEARS
Responsibilities;
Greeting clients and visitors in a friendly manner.
Supplying various drinks and snacks during allocated break times.
Handling incoming calls and other communications.
Ensuring safety environment by applying personal protective equipment.
Ensuring adequate stock of cleaning materials ensuring they are stored safely.
Helping out in maintaining and organizing office interior.
KEY SKILLS
Coffee bean types and features
Espresso blends
POS System
Customer service
Cashiering
Inventory management
Communication
Excellent Customer service
Competences
Increased the number of sales for the location during my tenure as I gave great service to the guests.
My coffee skills and customer service increased customer base at the store.
Projects
Volunteering at Nature Uganda as an Active member
Hobbies
Meeting new people, Swimming, travelling and sports
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