Customer Service Manager

Location:

Houston, TX

Posted:

November 20, 2019

Contact this candidate

Resume:

SHAUNA THETFORD

**** ******* **. #* *******, Texas, 77003 346-***-**** ***************@*****.***

Summary

Vibrant and down to earth person with over twenty years of customer service experience. WIlling to wear many hats in the work environment and able to step up and lead a team when needed. A very geniune people person who is very friendly and approachable.

Education

Katy High School, Katy, Texas

G.E.D., Graduated May 1996

Medical Careers Inst., Norfolk, Virginia

Associates Degree, Graduated February 2002

Board certified certificate of Medical Assisiting form .The State of Virginia Employment History

Leeland Baking Company, Houston, Texas

Production associate, February 2019 - August 2019

Seasonal associate perform quality control on baked goods for local corporate resturants such as Olive Garden, Jack in the Box, Burger King, and most major grocery chains in the Houston area. Crisp Doner, Houston, Texas

Front of House Manager, February 2018 - February 2019 Maintained operations for front of house in a upbeat and trendy Hallah resturant . Handled new associate training and scheduling. Also assisted with prep, ordering and maintenance needs. Holiday Inn Marina, Corpus Christi, Texas

House Keeper, July 2017 - September 2017

House keeping on rooms to ensure a comfortable and pleasurable stay for guest in a beachside hotel in a high traffic area of a tourist friendly city.

Applebee's Grill + Bar, Houston, Texas

Bartender, March 2014 - January 2015

Maintained bar in cooperation with servers and handled all customer needs when seated in section. Also handled ordering, assisted with hosting and training needs. Hobbies & Interests

Fashion, Rollerskating, Music, Dancing, Traveling, Creating art and participating in outdoor activities with my kids. Also very passionate about helping out the homeless population in Houston. Professional Skills

Customer service Advanced

Training Expert

Sales Advanced

Cleaning Expert

Pos Expert

Cooking Expert

References

Brock

Cafe Owner

832-***-****

Crisp Doner Café

Lisa Harrison