Manager Security

James Lin

**********@*****.*** 323-***-****

Infrastructure Development & Operations Management

EXECUTIVE SUMMARY

IT Executive with 20+ years of progressive experience and leadership in system selection and implementation, strategic and tactical planning, process improvements and operational design/support/teaming, data management, financial planning and analytics and profitability/value add improvements, building employee motivation and customer service oriented IT sytems and organizations. Strong decision-making skills to achieve common goals of the management throughtout the company.

Areas of Expertise

Strategic Planning – Business Analysis – Systems & Network Administration – Relationship Management – System Evaluation

Consultative Solution Development – Fit & Gap Analysis – Process Improvement & Workflow Re-Engineering – Cost Reduction

Risk Management – Executive Presentations – Team-Building, Training & Mentorship – System Installation & Integration

Professional Experience

Barbaras Development inc – Commerce, CA March 2019 – Present

Chief Information Officer

Act as a technology change leader evaluating, testing, implementing, and customizing new releases and program enhancements to take advantage of the latest and business software solutions of Navision 2016, 2017 & 2018.

Ensure technology consistency across our multi-locations (US and China) platform which is composed of a combination of proprietary and third party vendor solutions.

Develop, update, and customize security protocols and procedures for access to company hardware and software (including email, document management, website and marketing content management systems, other web-based business solutions, and office and mobile phone use).

Lead company efforts to improve cyber security through awareness training and implementation of critical defenses. Travel to all eight locations to perform IT assessment and evaluation of network security.

Liaise with Navision developers and interface vendors during development and testing to ensure business user requirements are fully implemented and system quality is maintained.

Develop, update, and customize security and business related protocols and procedures for BDI.

Provide exception reports, training, documentation, and end user support, with the assistance of the Navision partner helpdesk, for applications including troubleshooting and issue resolution.

Gather requirements and facilitate design for custom solutions, workflows, reports and other tools. Participate in software development with Navision to design and implement creative technology solutions.

Customize Navision environment, design reports, customization, and processes, and manage third-party including Navision partner and vendor’s programmers and developers working on platform.

Manage and monitor end user and system security settings.

Analyze complex business needs to design appropriate technical solutions.

Combine business knowledge with in-depth of Navision functional expertise to improve automation and efficiency of business processes.

De Rigo Rem – Sun Valley, CA September 2004 – March 2019

Vice President of Technology & Chief Information Officer

Develop and maintain the 3-5 years strategic technology and business optimization plan, which aligned with the strategic goals of the company alone with ROI analysis. Addressing applications, data, security, technical infrastructure, e-business B2E/B2B/B2C management process and methodology.

Establish policies and management processes pertinent to the overall management and execution of the Information Technical function, including Disaster Recovery, Security and Privacy, Systems Development Lifecycle and Source Code Management. Hand-on deploys ShoreTel VoIP, Microsoft SQL, Windows 2008/2012, Exchange 2010, GFI, Sonicwall, VPN and VoIP for multi-location network.

Recruit, retain and motivate I.T staffs, and manage their established goals and expectations, and develop an effective program of the technical and business communications for the team. Teach other support staffs on PBX, Firewall, VPN, Exchange and Microsoft Dynamics Navision and WMS applications.

Actively seek the input of experts across the vendor community or from the external consulting market to ensure the best technological insight is brought to bear on business problems.

Establish processes to ensure day to day technology service and production support results are consistent and meet the users’ needs, provide 99% uptime for all worldwide locations.

Responsible and hands-on for the development, implementation and oversight of Information Security policies and procedures, consistent with relevant security standards.

Implement Microsoft Dynamic Navision to replaced IBM AS400 enterprise level ERP system and WMS. Installed and upgraded firewalls/VPN/Email solutions and virus protection for both local and remote offices throughout the world. Deploy 70+ iPads and iOS application for the Salesreps in the field, which enhance their productivities, and provide a unique sales tool for Converse, Lucky, Tumi, Jones New York, John Varvatos, Carolina Herrera, Chopard, Dunhill, Police sunglasses and eyeglasses.

Travel to different regional remote offices to deploy Shoretel VOIP, VPN, wireless, firewall and other computer solution. Provide training and documentation to the remote offices and 24x7 supports.

Unger Fabrik LLC – Los Angeles, CA April 2003 to September 2004

Director of IT

Recruited as Director of IT to collaborate with the executive team to identifying and developing the current reorganization and turnaround the IT department, as well as oversight of several IT projects critical to the growth and management of the organization.

Drafting and executing an IT strategy that creates value for organization business units and the overall corporate systems and infrastructure.

Built Microsoft Exchange Server to enhance email capability, upgraded Microsoft NT Server 4.0 to Server 2003, implemented firewall and enterprise antivirus, EDI, WMS and ADP systems.

Directed development of corporate EDI system to reduce charge back and increased company compliance performance by 65%. Fully trained by Target’s Partnersonline, same as Walmart and Sams Club’s online vendor portal.

Enforce IT security and licensing. Modify and developed written IT procedures.

Developed and maintained policies for WMS, Logistic, Customer Services, Charge Back and IT Departments. Managed Sams Club, Target and all Federated customers’ compliance guideline.

Studio RTA Inc – Pico Rivera, CA April 2002 to April 2003

IT Manager

Reorganized the IT department to provide improved internal customer support. Managed IT staffs and direct their efforts toward improving routine business functions in network, hardware and software development.

Upgraded Microsoft Navision 3.7 to 4.0, improved EDI and wireless WMS functionality. Maintained employee annual evaluation review, prepare and analyze annual IT budget and vendor's expense.

Enforced IT security policy and licensing; created backup and disaster recovery plan.

Managed network and application upgrade development projects. Implemented Microsoft Exchange Email Server, Enterprise Antivirus, VPN, Firewall, Citrix, Navision, E-Ship and Fax Server.

Modified and updated written IT procedures research and recommend latest technologies.

MPS Group Inc / GE Capital – Los Angeles, CA January 1998 to April 2002

Project Manager / Network Engineer

Project – Rancho Los Amigos National Rehabilitation Center

Project – Los Angeles County Internal Services Department

Project – Los Angeles Country Information Systems Advisory Department

Project – Bank of America Trading Technology Group (Financial Investment Department)

Project – City of Compton & Compton Fire Department & Compton Police Department

Managed and provided support up to 500 users under complex and multi-platforms LAN/WAN network systems and networking projects for the Banking, Investment, District Attorneys, Healthcare Industries, City Departments, Police and Fire Department at different locations.

Ensuring the goals and objectives were accomplished in accordance with outlined priorities, time limitations, and funding conditions.

Provided varied network analysis, capacity planning, technical documentations and user training.

Designed and implemented corporate computing infrastructure based on Microsoft BackOffice. Installed and maintain Microsoft NT domains servers, Exchange Server, Proxy Server, SQL server, Oracle and Frame Relay WAN for different facilities.

Researched and recommended the latest software, hardware and OS technologies during different projects. Managed programming and system support staffs. Create documentation for disaster recovery.

World Web Factory – Monterey park, CA October 1994 to December 1997

IT Manager

Managed a network team or solo to perform onsite installation and configuration of Microsoft Small Business Servers and Back Office Servers for various companies.

Analyzed departmental budget, staffs performances and created annual evaluations for all subordinates.

Directed and coordinated activities of project through delegated subordinates.

Selected most appropriate computer network system at reasonable cost for the clients.

Negotiated contracts that ensured quality and meet standards.

Bank of america Data Center – Los Angeles, CA October 1989 to October 1994

Team Supervisor

Managed a team of six staffs to provided check image to all retail branches.

Assisted Operation Manager with day to day operations and provided training for all new staffs.

Provided phone supports for branches’ employee to resolve COIN database problems.

Analyzed staffs performance during annual reviews.

Education

Bachelor of Science Degree – Computer Information System (California State University of LA)

Associate in Art Degree – Pasadena City College

Associate in Science Degree – Applied and Liberal Arts Studies (Pasadena City College)

Associate in Science Degree – Electrical Technology (Pasadena City College)

Credentials

Certificate of Achievement – Electrical Technology (Pasadena City College)

Certificate of Excellence – Microsoft Certified System Engineer (MCSE)

Certificate of Excellence – Microsoft Certified Professional + Internet (MCP+I)

Certificate of Excellence – Microsoft Certified Professional (MCP)

Technology Portfolio

Software: Microsoft (Exchange, SQL, ERP Dynamic Navision, Visual Studio, ISA, SharePoint, System Center, Office Suite, Visio, ActiveSync, HyperV, Office 365, Azure), Symantec (Backup Exec, Endpoint Protection, Enterprise Vault, Ghost), Adobe (Creative Suite, Acrobat), PcCharge, CA eTrust, UPS WorldShip, Spiceworks, Acronis, VXTracker, Crystal Report, Oracle, Label Matrix, Demand Works,, ZetaFax, Bar Tender, Smoothie, BatchGeo, Enterprise Resource Planning IBM AS400 DMAS.

Hardware: Dell (Desktops, Laptops, PowerEdge Servers, PowerConnect Switches), Aruba, Sonicwall, Cisco (Switches, Wireless LAN Controller, Access Points, Firewall), Sonicwall (Firewall, Email Security, VPN), ShoreTel, Mitel Unified Communications, Fax Finder, ADP Biometrics, Zebra Printers, Motorola/Symbol Handheld PC Scanners, Tape Libraries, POS Stations, Barracuda, Tadiran Telecom Coral Center, APC UPS, RfGen, Video Surveillance

Operating Systems: Microsoft Windows (95, 98, 2000, XP, Vista, Me, 7, 8, 10) Microsoft Windows Server (NT, 2000, 2003, 2008, 2012, 2016), RedHat Enterprise Linux 6, Apple OS X and up, Cisco IOS, Dell IOS/FTOS, AS400

Networking: TCP/IP, WINS, DNS, DHCP, NFS, SMTP, SNMP, FTP, TFTP, SSH, VPN, NAT, POP3, IIS

Database: MySQL, SQL Server 2005/2008/2014/2016, Microsoft Dynamic Navision 2016/2017/2018

Programming: Batch Scripting, PowerShell, VB Script, Basic, Cobol, PLC, IEF, C++, RACF, MS Access, Power Builders

Contact this candidate