Customer Service Sales
Resume:
Melody Jackson
Miami, FL *****
Home: 305-***-****
Cell: 786-***-****
Email: **.**************@*****.***
Education
Barbara Goldman Sr. High School
Technical Skills
Proficient in Microsoft Office, Fast Learner, Team Player, Customer Services
Work History
August 2018-Present
Park Service Aide
Miami Dade Parks and Recreation
*Responsible for picking up students from the elementary school and dropping the off the after-school program. Help students with their homework and make sure it’s completed. Provide kids with snack and assist with outside activities.
January 2016-September 2017
Environmental Service
Jackson Memorial Hospital Health System (South Campus)
*To maintain environmental and infection control standards within established policies and procedures of the Health Care Center. Distribute linens and supplies to assist in the smooth operations of the facility. Perform a variety of general cleaning tasks to maintain patient rooms, offices, hallways and other assigned areas of the facility. Work also includes distributing clean linens to user departments and maintaining stock levels on nursing floors. Follow standard practices and procedures and comply with regulatory requirements.
July 2013-December 2015
Environmental Service
Cleveland Clinic Florida Weston, FL
*To maintain environmental and infection control standards within established policies and procedures of the Health Care Center. Distribute linens and supplies to assist in the smooth operations of the facility. Perform a variety of general cleaning tasks to maintain patient rooms, offices, hallways and other assigned areas of the facility. Work also includes distributing clean linens to user departments and maintaining stock levels on nursing floors. Follow standard practices and procedures and comply with regulatory requirements.
August 2012-July 2013 Sales Associates
Charming Charlie
*Maintaining a selling environment focused on customer service
Set and achieve personal sales goals while supporting the goals of the team Executing internal and external marketing and visual merchandising initiatives Adherence to all retail policies and procedures
Work as a team player to ensure each customer receives the best service possible Perform daily department maintenance tasks including stock work, re-merchandising, display, price markdowns, merchandise transfers and light cleaning
October 2010- July 2013
Greeter/Security
Contemporary Services Corporation (CSC)
Initiating a sincere, friendly, and personal greeting to guests as they arrive at the venue entrance, aisle, concourse area or other location.
Being upbeat, alert and attentive to your job; not appearing distracted or disinterested. Making full eye contact with a guest so that the person knows you are focusing full attention on him or her.
Providing guests with helpful directions and/or suggestions, which will enhance their entertainment experience.
Offering a sincere "Thank you for coming", "We are glad that you are here" or, "We appreciate your coming tonight", as you complete your encounter with each guest.
Volunteer Work
Miami Shores Day Care
*Help (VPK program) with their homework or other school activities.
*Help prepare children for kindergarten by teaching them basic reading, writing, and mathematical concepts
*Monitor children while playing *Help with lunch and snack
Reference Upon Request
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