Customer Service Office Staff

STEFFANY FLORENDO

Address: Alley * cor. Alley ** Proj. 6

Quezon, City, Philippines

Mobile: +63-977-***-****

E-mail: ********.********@*****.***

OBJECTIVE

As a quick learner and result oriented individual, I aspire to work and use my talents and skills in a challenging professional environment in the fields of customer service, training and development, and sales.

SUMMARY OF RELEVANT EXPERIENCE

November 2015 – March 2019 HANNAN INTERNATIONAL MANPOWER

SERVICES

OFFICE STAFF

Paranaque, City

Assisting and preparing files and documents for the new applicants.

Preparing daily and weekly reports for the results of the medical of the applicants

Answering phone calls and emails in different companies.

Initiating the medical record by creating and processing the patient care record folder.

Operating and maintaining machines in the office, like personal computers, voice mail systems, facsimile machines, scanners, and photocopies.

Conducting initial interview which are then used to narrow the number of potential candidates who will be interviewed by the employer.

Making recommendations and coordinating to the employer and company manager.

April 2015 – October 2015 TITLEIST SERVICES INC

HR PERSONNEL

Parañaque, City

Provided job candidates by screening, interviewing, and testing applicants, notifying existing of internal opportunities; maintaining personnel records, obtaining temporary staff from the companies;

Conducted job interview in any job fair areas;

Maintaining records by recording new hires, transfers, terminations, changes in job classifications, merit increases; tracking vacation, sick, and personal time;

Attending meetings of any clients of the agency;

Attending in/out going calls and emails;

Administered employees benefit programs;

Documenting actions by completing forms, reports, logs, and records;

Accomplished department and organization mission by completing related results as needed.

May 2014 – March 2105 HOLY SPIRIT PREPARATORY ACADEMY

GRADE 2 & 3 TEACHER/ADVISER

QUEZON, CITY

Developed and implemented daily and unit lesson plans in seven subjects including English and Filipino for both Grade 2&3 students of the school;

Created engaging learning activities for students;

Prepared weekly reports (including computation of grades) that were submitted to the principal of the school;

Participated in faculty meetings;

Interfaced with parents of students during giving out of report cards and parent- teacher meetings.

JANUARY – MARCH 2104 CANADIAN IMMIGRATION CONSULTANCY

ASSISTANT CONSULTANT

QUEZON, CITY

Interacted with clients during consultancy meetings;

Coordinated with clients regarding requirements and exams;

Assisted in seminars and workshops for the clients; and,

Maintaining database of clients.

EDUCATIONAL ATTAINMENT

COLLEGE

BACHELOR OF SCIENCE IN ELEMENTARY EDUCATION

HOLY CROSS COLLGE OF CARIGARA

CARIGARA, LEYTE

2009-2013

HIGH SCHOOL

HOLY CROSS COLLEGE OF CARIGARA

CARIGARA, LEYTE

2005-2009

SRMINARS ATTAINMENT

SYMPOSIUM ON K12EDUCATION

DEPARTMENT OF EDUCATIN REGION VIII (TACLOBAN LEYTE)

February 2013

GRADE 3 AND 9 K12 BEP ORIENTATION FOR PRIVATE SCHOOLS

DEPED (NCR) BAGO BANTAY, QUEZON CITY

SKILLS

Proficient in Pc productivity tools: MS WORD, EXCEL and POWERPOINT. Can speak and write in English and Filipino.

PESONAL PARTICULARS

DATE OF BIRTH: JULY 01, 1993

MARITAL STATUS: SINGLE

HEIGHT: 5 FEET

WEIGHT: 55 KGS

CITIZEN: FILIPINO

RELIGION: ROMAN CATHOLIC

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