Sales Assistant

CALVIN MCCALL

*** * ****** ***, *******, FL *****, USA Deltona, FL, 32725 407-***-**** **************@*****.*** WORK EXPERIENCE

INFINITI DAYTONA, DAYTONA, FL

Automobile Sales Associate, Apr 2019 – Present

Recommend, select, and help locate or obtain merchandise based on customer needs and desires. Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.

Sell and arrange for delivery, insurance, financing, and service contracts for merchandise. INFINITI SANFORD, SANFORD, FL

Automobile Sales Associate, Apr 2015 – Apr 2019

Displayed expert product knowledge and achieved top performance goals. Collaborated with multiple departments to ensure exceptional service throughout the entire shopping and purchasing experience.

Mentored sales team personnel to increase overall team success while utilizing excellent sales techniques. Developed articulate communication and active listening skills. Awarded Customer Satisfaction Index 2018

FLORIDA DEPARTMENT OF CHILDREN AND FAMILIES, ORLANDO, FL Child Protective Services Investigator, Jan 2011 – Sep 2014 Investigate child abuse and neglect allegations.

Assess child and determine if they may remain safely in a home. Identify the specific needs of each family by interviewing those involved. Document all investigations.

DR. PHILIPS HIGH SCHOOL, ORLANDO, FL

Head Junior Varsity/Assistant Varsity Basketball Coach, Oct 2009 – Feb 2012 Ensure sportsmanship and teamwork is displayed daily and encourage discipline by leading through example.

Provide direction for student athletes so they might achieve a higher level of skill in basketball. In School Suspension Instructor, Oct 2003 – May 2004 Implemented exercises and activities that dropped the return rate of students returning to ISS by 15%. Coordinated disciplinary actions with appropriate grade level Deans and Administrators. Supervised students in a strict disciplined classroom setting. CARL BLACK PONTIAC, BUICK, GMC, ORLANDO, FL

Car Sales and Leasing Consultant, Aug 2007 – May 2008 Describe merchandise and explain use, operation, and care of merchandise to customers. Recommend, select, and help locate or obtain merchandise based on customer needs and desires. Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.

LAKESIDE ALTERNATIVES, ORLANDO, FL

Orange County Court Liasion, Aug 2004 – Apr 2007

Prepared transfer evaluations for Court as prescribed by the Baker Act Law for proper signature. Prepared and filed all petitions for involuntary placement. Responsible for sharing information between law enforcement, court officials, and defense attorneys. UNIVERSITY OF MARYLAND, COLLEGE PARK, MD

NCAA Division I Men's Basketball Team, Aug 1999 – Aug 2003 Organized formal and informal meetings to facilitate and improve communication among team members. Balanced a full academic course load with competition, practices, training sessions, and meetings NCAA Division I Men's Football Team, Aug 1998 – Aug 2000 Developed concentration, strong work ethic, and perseverance to meet personal and team goals. Committed 20 hours per week to training, meetings, film study, travel, and competitions while maintaining full course load.

EDUCATION

UNIVERSITY OF MARYLAND

COLLEGE PARK, MD

B.S. Family Studies (May 2003)

ADDITIONAL SKILLS

Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook) Active Listening and Problem Solving

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