IT Executive

JO RAM

** ***** **** *** ****: 404-***-****

Henderson NV, 89074 *****@*********.***

INFORMATION TECHNOLOGY EXECUTIVE – CIO, Executive Vice President IT Strategy & Operations Technology Road Mapping Technology Transformation Governance PMO Boosting ROI & Helping Forge a Competitive Advantage by Aligning IT & Collaborating with the Executive Management Team 25 years Executive-level experience in Technology Leadership & Management Excellence by developing and deploying Enterprise-level solutions with a consistent track record of driving growth, improving processes, and increasing revenues. Specialized on Innovation, Strategy, and Management of new product lines with a focus on Mobile, Social, and Immersive. Enterprise Technology Business Leadership Core Executive Traits

IT Strategy & Operational Processes & Roadmap Driving Operational Excellence Prioritizing Multiple Projects

Lean Implementation & Transformation Collaborating with Top Executives Strong Leadership Presence

Integrated, Secure, Reliable Systems Providing Direction, Vision & Oversight Commitment to Customer Service

Aligning Technology to Business Value Cross-Functional Team Leadership Dedicated to Exceeding Expectations

Developing Onshore & Offshore IT Teams Business Relationship Management Maximizing ROI & Reducing Costs KEY ACCOMPLISHMENTS:

Executive Leadership & Operations: US-Based and International

- 500% revenue increase through the launch of Data Warehousing & Analytics and National Security Solutions

- Organization Building from Start-up phase to over $60M total revenues

- Management of 200+ IT resources in multi-site, multi-location facilities in US, India and Offshore Centers

- $400M negotiated Debt term sheets from Deutsche Bank, $152M Tax Incentive approved and negotiated with State of Georgia, and $380M negotiated Equity term sheets from various Sovereign Funds for immersive, interactive Entertainment

- Negotiated Licensing deals with Lionsgate, HBO, FOX, Sony, Ubisoft, Hasbro, Turner, Microsoft & many others

Technology

- Large-scale Gaming and Non-Gaming technology integration and deployment initiatives

- Mobile, social, interactive gaming strategy and implementation

- Design and Sales strategy of SaaS solutions for Corporate and Governmental clients

- Management of Enterprise-level, multi-million dollar IT initiatives throughout the Product Development Life Cycle from ideation, planning, budgeting, requirements, UI/UX, prototyping, development, testing, deployment and commercialization

- 1,300+ Hotels and Tourism clients: Business Intelligence, Target Marketing, and Social Media Analytics

- Design, Development & Deployment of Big Data Analytics, Business Intelligence, Target Marketing & CRM Solutions

Finance & Operations

- 6 years FP&A experience (5 years Big Six experience with KPMG Peat Marwick and Accenture)

- Strategic / Tactical Planning and Execution

- Management of Budgets, P&L, ROI & Cost Containment

- Cost Reduction, Productivity Improvement & Profit Optimization PROFESSIONAL EXPERIENCE:

IT Executive Leadership, Caesars Entertainment Feb 2018 – Current Worked closely with CEO, CIO, CMO, and Chief Experience Officer to launch the Casino of the Future and Black Fire Innovation. Casino of the Future:

- Led the technology strategy and management of Casino of the Future with 42 deployments including the transformation of the infrastructure, experiences, technology deployments, team composition, and governance standards

- Management of 120+ resources and $42M budget over a 2 Year delivery timeline

- Responsible for increasing revenues by 8% while the Las Vegas market is down 1%

- Managed implementation and came in 10% under budget by restructuring team on an as needed basis

- Oversaw ITPMO, BSA, Development, Integration, Testing, Property IT, Infrastructure and Gaming Regulatory teams

- Implementation and management of best Agile Practices: dynamic team collaboration, informative metrics, and lean development

- Managed Capital and Expense dollars and tracked burn rates for labor, hardware & software, and vendor products

- Developed Governance standards to communicate status, risks, issues, and decisions to Senior Management Team (SMT)

- Established goals for project teams, analyze metrics, and encourage maximum performance

- Responsible for working closely with the Senior Leadership of Gaming Manufacturers to implement a one of a kind gaming experience focused on Sense of Winning, Gaming Analytics, and Marketing Offers

- Led deployment of integrated POS solutions including POS Terminals, Kiosks, Tablets, and Bring Your Own Device

- Led an infrastructure upgrade to support new technology initiatives Blackfire Innovation @ Caesars:

Blackfire Innovation is a partnership with UNLV to create a first of its kind Innovation Hub for the Casino Industry.

- Responsible for strategy and approvals through Caesars Investment Committee led by the CEO and his directs

- Led successful sponsorship effort to raise approximately $4M of in-kind services and products from key technology, gaming, and hospitality partners

- Led effort to establish an Accelerator Program and a Venture Fund for supporting innovation in Gaming, Hospitality, Retail, Conference, and Entertainment technology

- Worked closely with UNLV to set a technology roadmap and revenue targets for the center CIO & EVP of Operations, Indusa Global LLC Jan 2014 – Mar 2017 COO & VP of Product Development, Indusa Global LLC Dec 1999 – Dec 2013 Managed DevOps teams and large-scale IT Systems for Tourism and National Security. Responsible for development and deployment of new solutions. Administered 200+ personnel in 5 offices in the US, Caribbean, and India. Deployment of Interconnected Technology Solutions & Services

Big Data Analytics Performance Management Security Solutions

Business Intelligence & CRM Social Media Analytics BPO Services

Enterprise Information Management Data Integration Customer Marketing Solutions

Travel and Tourism: Designed and managed a highly specialized Business Intelligence, Data Warehousing, Target Marketing, Customer Tracking and CRM solution. Offshore Data Entry and onshore Data Management of 50 M+ records for our largest client.

National Security (Travel Documents and electronic IDs): Implemented the first fully biometric ePassport with facial scans and fingerprints in the Americas. Projects included: ePassports, eVisas, electronic IDs, and Deportation & Border Management System in 46 locations across 9 countries. 4 Terabytes of data for 45 million visitors and 300,000 Citizens.

- Responsible for all technology strategy, road maps and oversight

- Responsible for implementing Agile and DevOps model

- Product Management, Engagement Management, and Deployment of Enterprise SaaS solutions

- Oversaw daily operations, workflow, and ensuring goals are met for quality, safety and productivity

- Designed and implemented business strategies for growth and set comprehensive goals for performance and growth

- Enhanced customers’ ROI using our nearshore Software Development Centers resulting in 60% cost savings for them

- Set up BPO service center in India providing data keyboarding, data cleaning, and data mapping services

- Performed risk assessments vs. planned milestones and managed capital expenditures

- Reviewed policies, procedures & processes, reorganized company structure and reduced staff by 12%

- Eliminated unprofitable accounts and instituted financial controls including tightening staffing and hiring policies

- Regularly met with top clients to look at company performance, process improvements, and client expectation and satisfaction

- Streamlined processes, eliminated redundancy, and successfully restructured contracts to move to cash flow positive position

- Responsible for PMO, Governance and Cost Control ensuring on-time/on-budget deployments President & CEO, Avatron USA Development LLC Jan 2014 – Dec 2016 Co-creator of Avatron Park (“Avatron”), an interactive theme park concept developed using cutting edge, user-centered design and technology to provide an immersive experience for its guests. With 2 hotels and a 300,000 sq. ft. retail facility, Avatron was estimated as a $930 Million project, with $152 Million committed by the State of Georgia and $400 Million committed by Deutsche Bank. Overall Responsibilities:

- Worked closely with investment bankers for Investment Strategy and Investor Road Shows

- Responsible for overall business plan, creative strategy and technology roadmap

- Negotiated IP licensing deals with Hollywood Studios, Video Gaming, and Toy Manufacturers

- Provided strategy and vision for internal teams and Operators, Construction Management & Design firms, and other vendors

- Worked with multiple feasibility and economic impact companies to ensure viability of project

- Worked with PR Team on publicity, featured in the NY Times and hundreds of top media outlets worldwide Oversaw technology strategy including: the planning of the Park Wide Systems to ensure compliance: network equipment, telephony, card key access control, central control and security systems, CCTV, area audio systems for public announcements, TECHNOLOGY DEPLOYMENTS:

Gaming Platforms: (Scientific Games) iView, SoftGMU, EBS, BOSS, Gaming Wallet, RC to FSP, Spin Level Data; (Interblock) Pulse Arena; (Genesis) Bravo Lucky Seat; (Next Gaming) Skill-based Games; (Konami) Fortune Cup

POS Technologies: (Agilysys) rGuest Buy Kiosks, rGuest Buy on Demand, Infogenesis POS; (House Advantage) Kiosk

Analytics, BI, & Reporting: MicroStrategy, Cognos, Crystal Reports, Azure Analytics, Microsoft SQL Server Analysis Services, Tableau, SAS, OpenText

New Tech: Virtual Reality, Augmented Reality, Holograms, Projection Mapping, Immersive Tech., Mobile & Social Experiences

Security Solutions: RFID Chips, PKI, Fingerprints Scans, Facial Recognition and National Security Applications developed in Java

Application Software and Databases: Java, JavaScript, Python, C, C#, C++, HTML, XML, VB, ASP, .Net, Perl, SQL, Oracle, DB2 EARLY CAREER AND STRATEGY CONSULTING:

Early Career: Accenture, KPMG Peat Marwick, MCI Worldcom, and ERE Yarmouth

AT&T: Strategy, Costing, and Consulting for establishing 1,000 man call center in Jamaica

Carlson Wagonlit Travel: Web Presence and Marketing Strategy and Strategy for setting up a call center

Caribbean Institute of Technology: set-up technology training institute with Indusa, Government of Jamaica, Cambridge University, and Furman University. We have graduated 30K students to-date with 12K students for free based on sponsorships

Disney, CW Network, Millennium Pictures: Social Media Strategy and Social Media Tracking for Film and TV MEDIA COVERAGE, SPEAKING ENGAGEMENTS AND CASE STUDIES:

Featured by Microsoft for highest partner growth in 5 years

Avatron: New York Times, Atlanta Journal & Constitution, Atlanta Business Chronicle, WSBTV, and 500+ Media outlets worldwide

Indusa; USA Today, Business Week, Washington Post, CRM Magazine, DM Review, Information Week, Computerworld etc.

Featured Speaker and Expert at many Data Management, Business Intelligence, National Security and Travel/Tourism conferences.

Harvard University and University of Chicago Case Studies HONORS AND ACHIEVEMENTS:

Finalist for Woman of the Year in Technology in 2008 for Women in Technology

Co-authored a book on Transportation Security with the Dean of Florida Institute of Technology

Top Microsoft Partner; accompanied Bill Gates for Government Leaders Forum with Former President Bill Clinton in South Africa; Former President Álvaro Uribe Vélez in Colombia; and Former Secretary of State, Madeleine Albright in Washington DC

Participant in a United Nations Semester Program - an advanced level political science program conducted at the UN, taught by ambassadors, focused on worldwide developmental issues, solutions and their social, political, and cultural impact.

Contact this candidate