Executive Administrative Secretary cum Sales Coordinator

MHAY YLOSORIO

Discovery Gardens Jebel Ali, Dubai UAE

Mobile: +971-**-***-****

Email: **************@*****.***

B.S. CUSTOM’S ADMINISTRATION

OBJECTIVE:

To be able to work in an extremely challenging yet rewarding role with the opportunity to Utilize my experience and skills, in a highly reputable organization. KEY COMPETENCIES:

• Outstanding customer service

• High attention to detail

• Critical Thinking

• Collaborative

• Professionalism

• Positive attitude

• Resiliency

JOB QUALIFICATION & SKILLS:

• Administrative support professional, experienced working in fast paced environment

• Excellent organizational, technical, interpersonal and communication skills

• Knowledge in Microsoft Office (Word, Excel, Power point)

• Proven career history in a customer service-based role

• Proven tele-sales and marketing experience

• Fluent in both written and spoken English

• Ability to multi-task and work under pressure

WORK HISTORY

EXECUTIVE ADMINISTRATIVE SECRETARY CUM SALES

COORDINATOR

December 2015 – up to present

Al BILAD INDUSTRIES & TRADING FZCO – Manufacturing Company of Furniture’s and Interior Design

Jebel Ali, Dubai UAE

Duties and Responsibilities:

• General office duties;

• Provide administrative and clerical support to departments or individuals;

• Determine matters of top priority and handle accordingly;

• Coordinates office management activities;

• Arrange for outgoing mail and packages to be picked up;

• Prepare statistical reports and filing of documents;

• Provides immediate information whether received by telephone or email;

• Operate office equipment, such as photocopy machine and scanner;

• Relay directives, instructions and assignment to executives;

• Perform other tasks based on management instructions;

• Prepare memos, letters and other documents, using word processing, spreadsheet, database, and/or presentation software;

• Interpret administrative and operating policies and procedures for employees;

• Handle the processing of all orders with accuracy and timelines;

• Prepares quotation from different clients and suppliers;

• Respond to complaints from customers and give after-sales support when requested;

• Prepares reports, orders and management to General Manager;

• Perform Customer Service/Sales follow up calls

• Prepares weekly and monthly sales report;

• Responsible in responding to all inquiries via phone and emails;

• Deal with incoming and outgoing post, including assisting with the dispatch of information regarding payment collection;

• Inform clients of unforeseen delays or problems;

• Prepares Pro-forma Invoice, Production card and encode in Focus systems;

• Forward the information required to accounting for issuance of cheque;

• Coordinate sales team by managing schedules, filing important documents and communicating relevant information

EXECUTIVE ADMINISTRATIVE SECRETARY

September 2012 – September 2015

LC STAR POWER VENTURES INC. – Clothing Apparel

Manila Philippines

Duties and Responsibilities:

PA/ADMINISTRATIVE

SUPPORT TO CEO

Overall administration of

Boutiques transactions.

Prepare contracts and

coordinate with contractors

for the schedule of newly

opened boutiques.

ACCOUNTING SUPPORT

Plan and control

administrative Budget.

Prepare payroll employee’s

salary, cheques and bank

transaction.

DOCUMENT CONTROLLER

Overall Administration of

the construction firm.

Leasing, Construction

requirements.

EXECUTIVE ADMINISTRATIVE SECRETRAY CUM HUMAN

RESOURCE OFFICER

September 2009 – June 2012

DOHA QATAR

Duties and Responsibilities:

PA/ADMINISTRATIVE SUPPORT

TO CEO

Overall Administration of a Real

Estate Agency, Construction

Company and Employee’s

Agency.

Prepare contracts, fillings and

coordinates with Suppliers and

Clients concern.

ACCOUNTING SUPPORT

DOCUMENT CONTROLLER

Plan and control administrative

budget.

Overall Office Administration.

Prepare payroll employee’s

salary and bank transaction.

Prepare Proposal and Company

profile.

Monitor list of incoming and

outgoing materials needed from

construction site.

HR ADMINISTRATOR Recruitment and Selection. 1. Assisting project employees whom had

finished their contracts as

well as to the terminated

and resigned employees.

Issues and validated

clearance for the

schedule of their

remaining monetary

claims assuring of

accountabilities left.

2. Responsible for the rigid

screening of applicants

for manpower pooling &

placement of qualified

applicants to any

available position.

EXECUTIVE ADMINISTRATIVE SECRETARY

October 2007 – August 2009

RIGHT BRAIN TEASERS INC.

Manila Philippines

Duties and Responsibilities:

PA/ADMINISTRATIVE SUPPORT

TO CEO

Overall Office Administration. Prepare contracts, filings and coordinates with Suppliers and

Clients concern.

Organized team building work.

ACCOUNTING SUPPORT Plan and control

Administrative Budget.

Monitor daily expenses from

food allowances,

transportation and materials

expenses.

OPERATION SUPERVISOR

March 2005 – April 2007

KIDZ REPUBLIC INC.

Duties and Responsibilities:

ACCOUNTING SUPPORT

Plan and control

Administrative Budget.

Prepare payroll employee’s

salary, pricing arrangements,

liquidation and monthly report

for expenses.

INVENTORY CLERK Coordinates with commissary

regarding inventory details.

Monitor daily deliveries and

stocks availability.

CUSTOMER SERVICE REPRESENTATIVE

February 2004 – September 2004

ROBINSON’S GALLERIA SUPERMARKET

Manila, Philippines

Duties and Responsibilities:

CUSTOMER SERVICE OFFICER

Overall Office Administration Acknowledging and resolving customer’s complaints,

Respond quickly to customer

inquiries, Ensure customer

satisfaction and provide

customer support, Processing

orders, forms, applications

and request.

HUMAN RESOURCE ADMINISTRATOR

March 1999 – July 2001

BURGER MACHINE INC.

RECRUITMENT AND

SELECTION

Overall Office Administration 1. Responsible for the rigid screening of applicants

for manpower pooling &

placement of qualified

applicants to any

available position.

Assisting project

employees whom had

finished their contracts as

well as to the terminated

and resigned employees.

Issues and validated

clearance for the

schedule of their

remaining monetary

claims assuring of

accountabilities left.

Contact this candidate