Senior Sales Manager

Sathish Kumar M

**, *** ****, ******* *******, *st Cross Street, Vivekananda Road, Ramamurthy Nagar, Bengaluru. India.

• Cell: +91-999*******

• E-mail: *********@***.***, ***.*****@*****.***

SENIOR Sales Manager

Senior Sales Manager with more than 12 years of experience managing sales, Marketing, Business Relationship, operations, personnel and human resources at corporate level for information technology companies.

Salesforce.com Software Sales Management Sales and Business Development Technology/Services Sales

Human Resources Staff Augmentation New Clients Acquisition Business Analyst Presentations and Training

Key Account Management/Recruiting Client Account Sales Management Customer Service Account Manager CRM Solution Sales Consultant Market Research Product Sales QUALIFICATIONS SUMMARY

− Business-to-Business Sales and Product − Managed sales/Business Development operation to meet strategic objectives and key accounts for increased revenue.

− Technology Platform Knowledge − Knowledge base with Salesforce.com platform. Experience of over 7.5 years with Salesforce Apps. Done courses on SAP SD & ABAP.

− International Business-to-Business Sales − Exploring opportunities for accelerated growth across international market spanning multiple industries.

− Training & Interpersonal Relations − Team Building and coordination with other team to enhance professionalism and corporate ethics. Trained and mentored team members as and when required in the process. Been conducting webinars, training sessions for customers and prospects on a regular basis.

− Product Research and Development − Involve predominantly in market research area to cover new as strategic product to support IT capacity.

− Written Communications − Prospecting through email and rapport with clients.

− Client Relations, Account Management − To Follow up and keep consistency in achieving business. Account management was part of the job where regular touch points with customers for additional revenues, successful renewals and reduced customer retention to over 30-40%.

− Articulate, Persuasive Sales Presentations − Uphold reputation for growing and retaining highly motivated Sales team. Generate presentations as and when required throughout the course of sales process.

PROFESSIONAL EXPERIENCE

Global Sales Manager, Avankia Software Private Limited – Bengaluru, KA, March 11 to September 18

To be part of vibrant team and generate Sales revenue across EMEA region primarily.

To sell recruitment product (TargetRecruit) powered by Salesforce.com for potential customers across the globe.

To increase customer bases across multiple industries including IT, Finance, Healthcare, Research, Executive Search, Marketing, Manufacturing, Media etc.

To plan, design and implement the market strategies to ensure key and strategic accounts are added on a regular basis.

To ensure consistent account management in place to keep the customer delighted and informed about all the new upgrades, features and build pretty good rapport with corporate and potential clients to establish consistency of business from key accounts.

Work with Salesforce reps for high volume & strategic accounts across the region and generate business.

Participate in standup sales meetings including projections, pipeline, revenue, renewal and customer reports on a weekly basis.

Conduct webinars from time to time for prospects & customers the product features and updates.

Work closely with accounting team to track the payments, renewals, and maintain aging reports.

Worked with HR team to hire new team members as and when required in the process.

Trained new team members and worked closely with them to ensure they generate consistent revenue. Manager, Media Solutions, GETIT Infoservices (P) Limited – Trichy, TN, October 10 to January 11

To perform the role of Station Head for Trichy on the media solutions for GETIT yellow pages directory.

To sell products on print and digital line covering trichy and other spill over areas of the division.

To plan, design and implement the market strategies covering the sales objectives for the team and to ensure target accomplishment.

To build pretty good rapport with corporate and potential clients to establish consistency of key accounts.

To ensure over 85% successful renewal business.

Drive consistent revenue from the team including tracking businesses from Key account managers & assistant managers from the region.

Sales management include managing manager and team to drive them achieve sales and division target for the defined segment.

Maintain consistent reports including daily activities, monthly, projection and revenue reports.

The job also covered to ensure sales drive from every product segment, including digital products line up.

To consistently coordinate with sales coordinators and other division team to sell cross directory products. Manager, Business Development, Vagus Technologies Pvt Ltd – Trichy, TN, April 07 to August 10

Managed highly motivates sales team to deliver quality clients in the US market.

To do predominant cold calling to identify target market and achieve key accounts towards its design goal.

Establish client-service standard for winning quick software projects.

To position staffing augmentation & IT services as primary focus of sales

Identifies new client and sales opportunities, sets client appointments per week through cold calling.

Learn and maintain technical knowledge of services and solutions in order to clearly communicate features, benefits and applications to meet client needs with excellence.

Producing quality leads via cold calls and emails.

Prepare status reports capturing activity results, sales forecasts, marketing campaign results and closed sales.

Stay updated with the product line and services to comply with US market standards.

Consistently evolve the company’tools and services to the prevailing strategy of clients and produce appropriate pricing strategy to achieve more contracts for the company.

Worked with the HR operations of the company and been part of hiring process, campus visits, retention and other administrative tasks pertinent to situation and need of the company. Trainee/Intern – Direct Sales – Corporate Buying Behavior, HCL Info Systems, Bangalore, KA, April 06 to August 06

Underwent on the job training with direct sales team to hit corporate sales of HCL products.

To schedule meetings/appointments with IT heads of corporate and do corporate presentation on Laptops, pc’s, project services and contract business.

To deliver consistent updates and accounts to regional head and organize conference calls with buyer/company.

Lead the sales team during the project and received accolades from managers for aggressive marketing and sales strategies.

Financial Advisor – Direct sales, ICICI Prudential Life Insurance Company, Trichy, TN, Sep 05 to April 06

Worked with financial industry platform covering insurance market for Trichy region.

To target proficient clients/customers to sell insurance solutions to target customers.

Achieved sales achievement awards for completing tasks in stipulated time.

The task involved in framing market strategies and competitor analysis, driving market facts, risk analysis, Forecasting market trend, stock exchanges to provide utmost clarity to clients for better closure.

Based on individual performance, also worked with team leading them to market challenges and training them on insurance products.

To schedule meetings/appointments with clients, rapport and professional sales. PROFESSIONAL DEVELOPMENT

− CRM - Salesforce.com, TargetRecruit, Accounting Book, Avankia Software Private Limited, Bangalore, KA, 2011

− Products – CDS (Credit Default Swap) Trading tool, E-Blotter, Risk Management, Vagus Technologies Pvt Ltd, Trichy

− SAP - Sales & Distribution & SAP ABAP, Bangalore, KA, 2006

− Direct corporate sales training, HCL Info Systems, Bangalore, KA, 2006

− Technical Languages − C, COBOL, VB, ALP 8085 microprocessor.

− Introduction to Business Analytics: Communicating with Data - University of Illinois at Urbana-Champaign(Pursuing) EDUCATION

− Master of Business Administration (Marketing & IT), ICFAI University, Trichy, TN, 2007

− Bachelor of Computer Applications, Bangalore University, Bangalore, KA, 2004

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