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Manager Assistant

Location:
Kolkata, West Bengal, India
Salary:
7 lakh per annum
Posted:
November 08, 2019

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Resume:

k.venkatesan

** *** *’ NIVA PARK PHASE-* BRAHMAPUR,GARIA- 700096

WEST BENGAL

MOBILE – +91-933******* /983*******

Home Ph:- Email ID- adasfd@r.postjobfree.com

Purpose: customer support and Technical support Assistant manager

Work Experience: 15 years –High voltage AC AND DC

Employer Duration Designation

1. Electro Powwer 4 years SENIOR ENGG

2. Numeric power system ltd 11 years ASSISTANT MANAGER

3. Signotron India Pvt Ltd 1 year Business Manager-Service & Support

JOB PROFILE IN NUMERIC

Deling with railways Sr.DME,and Sr DEE making the AMC and give the service support as a country service head

Servicing high frequency failure PCB 1 to 20KVA components level

Preparing Monthly Battery,ups, repeat failure analysis Reports

Preparing Monthly Stock Statement.

Payment Follow up-AMC all railways

Service the all kind of failure PCB and rectify the same component level. ups 0.5 to 40kva

Submit the Invoice and Amc bill at customer site

Office management, train the technical team, safety working system to implement

Received the Customer phone call and complete call over phone

Sending the Engineer at customer site to solve the problem

Collect the payment from Customer site

Maintaining the engg technical skill measures and evaluative

Handling the customer like SBI/UBI/IOB/SBBJ/SBH/HDFC/ICICI/RBI/EASTERN RAILWAY/MN DASTUR/UCO BANK/CANARA BANK for service

Achievements

Over 15 Years of extensive and qualitative experience in general administration and other allied functions.

I have solved lot of customer complaint and I got the customer satisfaction and company satisfaction.

Whatever feed back gave to company accepted and rectified the same and improved the quality and product like battery, ups.

I have collected the AMC 100% AND I taken other make ups also in AMC and I achieved above my AMC target

As a good relation with customer I got battery order and ups order so I just helped the sale team also.

Adept at handling day to day activities in co-ordination with internal/external departments for smooth business operations.

Administered the office by maintaining documents and liaising with other departments

Possess good organizational, time management, communication and listening skills.

IT Credentials

BASIC COMPUTER KNOWLEDGE

MS OFFICE.

INTERNET & NETWORKING

HARDWARE FROM BEALUR RAMKRISHNA MISSION

INTERNET & NETWORKING

ENTERTAINMENT: Writing Poet, STORY, READING BOOKS, SOCIAL WORK

EDUCATIONAL QUALIFICATION

SL.NO.

EXAMINATION

SCHOOL/

UNIVERSITY

YEAR

% OF MARKS

FIELD

1.

MADHYAMIK

KA .MU.SUBRAYA MUDLIAR SCHOOL

1992

.75%

REGULAR

2.

DIPLAMA IN ELECTRONICS&COMMUNICATION ENGG

MEENAKSHI AMMAL POLYTECHNIC

1996

78%

REGULAR

3

SUN HITECH

NETWORKING

2003

80%

LANGUAGE PROFICIENCY: TAMIL

ENGLISH

HINDI

BENGALI

FATHER’S NAME : T.KUMARASAMY

DATE OF BIRTH 16.06.1977

SEX MALE

MARITAL STATUS MARRIED

NATIONALITY INDIAN

Date :- 09.07.2015 Signature

Place :-KOLKATA ( K.VENKATESAN)



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