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Medical Assistant

Sewickley, PA
November 07, 2019

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Heather Dishong

*** ******** *****

Freedom, PA *5042



To obtain a position in healthcare that will give me the opportunity to utilize my education and work experience, and to learn any new skills that are beneficial for this position.


The Western School of Health and Business Careers

2000- Associates Degree in Medical Assisting

1998- Diploma - Ambridge Area High School

Work Experience:

2015-Present: Medical Assistant, Valley Urological Associates, Sewickley, PA

Direct patient care in back office, verify identity of patient, escort to exam room, take vitals dipstick urine specimens, administer injections, assist physician during in-office procedures, correspond with patients regarding test results, procedure protocols and instructions. Register patients upon check in as well as collect any monies due from copayments, deductibles and/or co-insurances. Utilize various online portals to check eligibility, benefits and obtaining prior authorizations. Maintain clinical area, handle regular stocking exam rooms and ordering of all supplies. Answer incoming phone calls and handle calls appropriately. Regular use of fax, scanner, and copier machines. Prepare and deliver all finances for deposit. Responsible for dealing with in-office collection accts and sending non-office collections accts to the collection agency.

2013-2015: Chiropractic Assistant, Trautman Chiropractic & Spinal Rehab, Beaver, PA

Registered all patients upon arrival to the clinic, including verification of insurance eligibility and benefits as well as collecting any monies due. Handled all A/R and secondary billing, as well as the appropriate follow up to ensure payment was received. Coordinated marketing events such as spinal screenings to gain new patients. Obtained any necessary referrals and/or authorizations for services utilizing various payors online portals and over the phone provider services. Regular use of office equipment: fax, telephone, scanner.

2009-2013: Medical Assistant, Book, Burke and Incorvati Surgical Associates, New Brighton, PA

Assisted physician with patients during exams and minor office surgeries, obtained vital signs, handled Rx refills, initiated home health care for patients, handled ordering of all supplies, scheduled outpatient procedures ensuring all required pre-operative testing was ordered. Corresponded with patients with post-op instructions and follow up information.

2007-2009: Medical Assistant/Medical Secretary, Tri-State Medical Group-Center Twp., Aliquippa, PA

Worked check in and check out positions. Registration of patients at check in included updating patient demographic information as well as insurance verification and collecting any monies to for that dos. Check out included obtaining any required prior authorizations for any ordered outpatient testing via online portals and over the phone to payors. Handled all prescription refills and medication prior authorizations, obtained vital signs, administered injections and EKG’s as ordered by physician.

2006-2007: Medical Secretary, Nasrollah Jada, MD, Ambridge, PA

Registration of all patients upon arrival, scheduled outpatient procedures in the GI Labs at several facilities. Educated the patients on preparation for their upcoming procedure(s) as well as post-procedure instructions. Maintained a “recall” list of patients and the timeframe of when they should return for follow up. Coordinated the physicians schedule with several other facilities for effective time management.

2004-2006: Medical Assistant, Advanced Pain Medicine, Wexford, PA

Obtained patient information, insurance verification, scheduled appointments, obtained vital signs, and updated medical histories.

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