Playa Vista, CA 90094
PMI Certified Scrum Master (Completion 11/19)
Senior IT Program/Project Management Professional and delivery leader with an exceptional track record of over 23 years serving all areas within Infrastructure, Systems Refresh, Applications Development, Access and Identity Management, Web Portal, E-Commerce, Data Centers and Data Management, Transition/Transformation with full SDLC/PMLC and STLC in the Medical, Banking, Financial, IT and Technology, Entertainment, Aerospace Defense industries with demonstrated excellence in Time, Scope and Budget management with exceptionally strong Leadership, Communications skill with strong problem solving and tactical skills within results oriented environments.
Applications Development Project Management Office
Data Center and Data Migration ERP/CRM Implementation
Infrastructure Implementation and Refresh Transition and Transformation
Best Practice Clinical Care Advance and NexGen
Facets and QNXT IT Architecture and Integration
LA CARE HEALTH PLAN 2014 thru presen
Solutions Delivery Program and Project Manager
Senior Program Manager III functioning at the Domain Ownership level with full responsibility for all Applications Development, Infrastructure, Implementation, Design and Solution Services, Architectural and Systems Integration responsibilities inclusive of all SDLC, STLC, Best Practice for the Financial, Legal and Human Resources verticals with year over year direct budget support responsibilities of $8 Bn
Implemented 2015 DHCS/RDT $8.27 Billion Dollar Annual Program servicing 380,374,240 Member Records across 6 Lines of Business
Implemented 2016 DHCS/RDT $8.31 Billion Dollar Annual Program servicing 380,374,240 Member Records across 6 Lines of Business
Implemented 2017 DHCS/RDT $8.19 Billion Dollar Annual Program servicing 380,374,240 Member Records across 6 Lines of Business
Implemented 2018 DHCS/RDT $8.25 Billion Dollar Annual Program servicing 380,374,240 Member Records across 6 Lines of Business
Designed and Implemented 2019 B of A Check View and Contracts Management System V6.2 saving 1.5MM P/Y
Designed, Configured and Deployed Claims Review and Contracting System 2018
Successfully Deployed Cactus Contracts Management System and Canon Systems Therefore 5.7 2018 EDMS
Lead various teams in Vendor, Contract, Best Practice and Center of Excellence Enterprise Level Processes Improvements Systems
Implemented Edifecs 5.x Encounter and Spec Builder
Implemented Local Hosted Master Data Management
Implemented HPA Robotics and Process Automation/Workflow Automation System
Anthem Healthcare (Government Business Division) 2011 thru 2014
Senior Enterprise IT Program Manager for Tier 1/Core Applications with direct operational oversight for all Core systems, Applications Development and Extensions Development, Core Claims Processing, Eligibility, Membership, Enrollments, Claims, Provider, Membership, Fulfilment Systems, Financial Systems and Clearing Houses, Batch Processing, Configuration, Testing, Quality Control Systems, Authorizations and Coding Systems with Release Management, Process Improvement and day to day operations.
Conversion of Core Claims Systems From Easy-Cap to Facets
Implemented ITS Host/Home for BCBS Provider Network
Implemented (Duals Eligible) Medicare Medicaid supporting the Affordable Care Act
Upgraded Facets 4.5.x Thru all version up to 5.2.x
Deployed 1591 Application Releases, Updates and Changes
Implemented 717 Projects greater than 500 m/h on time
Upgraded Access Express Authorization, Utilization and Case Managements Systems to A.E 5.2
Implemented Membership and Eligibility Dashboards
Implemented STLC Processes, Controls and Tools (Load Runner, ALM/UFT and Quality Center 12.x)
Managed all day to day operations and support services for Tier 1 systems
Implemented Facets Assigned Risk Module (F.A.R.M.) for D.O.F.R
Implemented ICD9 and ICD10 (Oct 2015)
Implemented iHealth Clinical Coding and Validation Solution
Designed and implemented CCWD (Claims Clearinghouse Web Dashboard)
Implementation of in house QA and STLC Practice Group
IBM AMGEN Global Senior Program Manager/Projects Manager for Lifecycle Refresh, Priority Response and RFS 2009 thru 2011
Program manager responsible for all technology refresh and priority services activities including Network, Infrastructure, End User Systems and Web/Application Hosting. This 45 MM dollar program included the 4 year refresh of 6000 plus Wintel/AIX servers, 48,000 Desktop, Laptop, Benchtop and Tablet devices, Application Development and Hosting, Data Migrations, Data Center Identity and Access Management, Transition and Transformation support services along with Server Activation and De-Activation
Annually refreshed 1200 plus Wintel Server and 281 AIX servers with .0031 incident rate
Migrated 4.67 MM FDA regulated client records with 0.0 % data record loss
Implemented Enterprise Level SA&D program
Refreshed 19,000 End User systems annually with 0.083 incident rate
Recipient of IBM and Client Excellence in Project/Program delivery aware 7 months running
Managed all High Priority client escalations and request for service issue across all platforms
Molina Health Care Senior Project/Program Manager 2007 thru 2009
Successfully managed delivered and implemented the State of Missouri IT health plan implementation on QNXT 3.4 and NexGen Clinical Care System supporting all HIPAA EDI compliant formats supporting more than 670K members from acquisition support and requirements definition through post go live in a Medicare/Medicaid payer environment
Successfully managed and delivered 2.9mm IT project budget
Implemented E-Portal/Gateway for efficient and cost effective inbound and outbound claims processing
Managed and delivered data migration from QNXT 2.6 to 3.4 providing for 10 year health records historical retention database
Delivered Managed VOIP voice and data network
Participated and supported Enterprise Change Control Board
Provided Stakeholder and Impacts Analysis
Performed Readiness and Resource Assessments
Northrop Grumman Corporation Senior Project/Program Manager 2005 thru 2007
Charged with full enterprise wide responsibilities for National and Global technology based objectives servicing all corporate business units and divisions within a highly structured CMMI 4 business environment.
Managed, Coordinated, Documented and Delivered multi million dollar business objectives within Applications Development, Infrastructure, Technology Portals,
Implemented enterprise wide Hyperion Financials ERP solutions and upgrades.
Successfully lead the Implemented 22 diverse projects within a 24 month period valued at over 12.2mm within budget, scope and time constraints while exceeding client expectations.
Successfully developed and implement the new Live Link Share Center Repository
Mentored project staff, team members and unit managers towards achieving greater project success.
Kaiser Permanente / Kforce Senior Project Manager 2004 thru 2005 Senior Project Manager charged with full enterprise wide mission critical infrastructure responsibilities for all E-Server, Tivoli Gateway, Domain Controller and Applications Deployments activities supporting 130,000 managed and un-managed workstations across 700 national locations including major medical and office facilities.
Directed, Managed, Coordinated and mentored numerous cross functional teams within Infrastructure and Applications Development efforts while maintaining HIPAA and JCAOH standards.
Managed and lead the implementation of the new 8.3 billion dollar enterprise wide Sun, UNIX and Wintel infrastructure environments.
Successfully developed and implement the new enterprise wide multi-linked KP Project Repository.
Mentored project staff members and managers towards achieving greater project success factors, metrics and quantifiable results achieving a 400 % project deliver efficiency increase.
Countrywide Financial Corporation / I Space. Senior Project Manager 2003 thru 2004 Senior Project Manager charged with full SDLC and PMLC responsibilities for all Software Development, E-Commerce, Loan Origination and servicing systems, Infrastructure and Business Continuity projects for the 400 billion dollar annual business portal/E-Commerce Web Site CWBC.COM.
Managed all SQL, J2EE, UML, XML, HTML, Visual Basic and .NET development activities.
Managed and lead the implementation of the new enterprise wide Universal Loan Origination System and E-Forms/DIDO projects base on Oracle 9i and SQL platforms.
Successfully developed and implement the new VIPER SDLC PMIS enterprise management and reporting system.
Successfully contributed, enhancement and refined the enterprise wide PMLC processes.
Mentored other project staff members and managers alike towards achieving
greater project success factors, metrics and quantifiable results
Union Bank of California Senior Project Manager 2001 thru 2004 Senior Project Manager charged with key rolls of implementing multi-million dollar high visibility financially oriented and Business Continuity Planning / Disaster Recovery projects requiring strong leadership, technical and analytical skill supported by strong budget reporting and relationship enhancement skills, Business Requirements definition and Use Cases.
Developed bank standards for project budget reporting with savings in excess 1.5MM annually.
Developed numerous methodologies for PMO operations.
Served in key advisory and development roll for enterprise wide Plan View 7x project.
Served in key roll in global international wires project implementation budgeted at 25MM providing for a net return of 10MM annually.
Served in key roll in global cash order processing project in excess of 17MM providing for a net return in excess of 5MM annually.
Served in key roll in numerous international E-Business projects implementations.
Received individual citation of merit for excellence in scope management and reporting.
TEKsytems/Allegis Group Consulting Senior National Project Manager 1999 thru 2001 Senior Project Manager responsible for achieving major technology objective for numerous fortune 500 companies including Software, Hardware, Infrastructure and Communications. Objectives achieved utilizing advanced principals and practices of project and risk management.
Delivered major international transportation and medical industry SAP implementation and Infrastructure objective while exceeding client savings expectations for time, scope and budget in excess of 29%.
Delivered major entertainment industry Infrastructure and Software technology objective while exceeding client savings objectives for budget, time and scope in excess of 17%
Recipient of TEKsystems PMO Methodology Senate award of excellence in Professionalism and Client Service.
CommWorld Network Solutions Delivery Project Executive 1996 thru 1999 Project Delivery Executive principally responsible for Project Management Office operations, methodology integration, Process Re-engineering, Risk Management, Reporting and Best Practices with direct budgetary and oversight responsibilities along with direct high visibility project management.
Successfully all Client and Vendor contracts
Improved overall Customer Satisfaction and reporting compliance by 65%
Managed all Client and Internal risk, reporting, budgets.
Provided direct team leadership and support
CommWorld Network Solutions Project Manager 1992 thru 1996 Project Manager responsible for full PMLC/SDLC on complex Software, Hardware and Infrastructure projects requiring detailed Planning, Scheduling, Reporting and technical expertise.
Promoted due to consistently providing gains in productivity
Recognized for consistent project excellence
Successfully conducted detailed stakeholder presentations
Designed user friendly project management documentation currently in use
Bachelor’s Degree CCAF Computer Science Boston Harbor College
PgMP Program University of California Irvine / PMI Orange County 2012
PMP Program University of California Irvine / PMI Orange County 2003
PMI Los Angeles Deliverables Management
PMI Los Angeles Scope Management
PMI Los Angeles Quality Management
PMI Los Angeles Core Competencies
Project Delivery Methodologies:
PMBOK, Agile, Six Sigma, Scrum Master, Waterfall, Rational Unified Process, Rapid Applications Development, WADM, Faster SE, C4, DAMIC
MS Project Enterprise, Plan View 7x, Clarity, Niku / ABT, Primavera, Viper, ClearCase, Clear Quest
UFT, Load Runner, Quality Center 12x and TFS 12.2
MS Suite 2016, MS Project, Project Server 2016, Word, Excel, Power Point, Visio, Binder, Notes and Outlook, SharePoint
Hardware and Operating Systems and technical capabilities:
PeopleSoft, Python, AIX, Oblix, Windows 2000, Windows XP Pro, Windows NT, Novell, OS2, SQL Server 2000, SQL, PL SQL, SSIS, SSRS, Active Server Pages (ASP), ODBC Client Server, ADO, XML, HTML, OLE DB, JAVA, J2EE, .NET, Visual Basic 6.0, LAN/WAN, Main Frame and Server Based applications, AIX, IBM Web Sphere, Site Minder, Single Sign on (SSO), Sun Solaris, CSU/DSU, ASP, AS400, RS6000, VAX/VMS, Unix, EMC, Protogate, Oracle, Citrix, SNA, DASD, MQ Series, VPN, TCPIP, VOIP, ACD, T1, FTP, IPX, Frame Relay, CTI, IVR, Fiber systems, Structured Cabling, Routers, Switches and Hubs.
Lan/Wan, Ethernet, TCPIP, FTP, VPN, ISDN, PRI, BRI, VOIP
CISCO, AVAYA, SIEMENS, NEC, TOSHIBA, NORTEL, ITT, AVT, VSR, OCTEL/VMX, ACTIVE VOICE
Professional Associations: (PMP and PgMP)®
Member PMI Los Angeles Chapter 1999 UCI Irvine
Professional References: upon request.