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Sales Executive

Location:
Rawdat Al Khail, Qatar
Posted:
November 10, 2019

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Resume:

RICHELLE L. MANGA

MOBILE NO: **** **** / **** ***1

Email address: adas2m@r.postjobfree.com

NO OBJECTION CERTIFICATE ( N O C ) - AVAILABLE

CAREER OBJECTIVE: Looking for a job in a company as a Sales Executive

that will provide me profound insight into retail

industry and where I can harness my skills to achieve

impressive sales figures and shared my experience in retail.

SKILLS: Excellent customer service, Product knowledge, Merchandising, time management, team player,

Meeting sales goals, Verbal communication, Job knowledge and flexible at work.

CAREER PROGRESSION:

CHALHOUB GROUP, Qatar

May 2017 up to present

Sales Executive – LACOSTE

Visual Merchandiser Ambassador (VMA)

Doing visual merchandising duties on the sales floor according to brand guidelines.

Ensure high levels of customer satisfaction through excellent sales service

Assess customers needs and provide assistance and information on product features

Welcome customers to the store and answer their queries

Follow and achieve department’s sales goals on a monthly, quarterly and yearly basis

“Go the extra mile” to drive sales

Maintain in-stock and presentable condition assigned areas

Remain knowledgeable on products offered and discuss available options

Process POS (point of sale) purchases

Cross sell products

Handle returns of merchandise

Team up with co-workers to ensure proper customer service

Build productive trust relationships with customers

Comply with inventory control procedure

ALSHAYA INTERNATIONAL,Qatar - May 2011 up to Dec.2015 WALLIS / January 2016 – April 2017 Dorothy Perkins

Senior Sales Associate – WALLIS AND DOROTHY PERKINS

Store in charge in the absence of the manager in the shop.

Serves customers by helping them select products.

Drives sales through engagement of customers, suggestive selling, and sharing product knowledge.

Greets and receives customers in a welcoming manner.

Responds to customers’questions.

Directs customers by escorting them to racks and counters.

Provides outstanding customer service.

Documents sales by creating or updating customer profile records.

Processes payments by totaling purchases, processing checks, cash, and store or other credit and debit cards.

Assists with inventory, including receiving and stocking merchandise.

Keeps clientele informed by notifying them of preferred customer sales and future merchandise of potential interest.

ALSHAYA INTERNATIONAL,Qatar

May 2008 –April 2011

Sales Associate – MISS SELFRIDGE

Welcome and greet customers as they enter the store

Offer help and provide direct assistance to customers

Provide in-depth product knowledge, including features, benefits, and overall value

Upsell when appropriate; promote current sales, promotions, coupon deals, etc.

Process purchases, returns, and exchanges

Handle customer complaints in a calm and professional manner

Organize and replenish front stock and help merchandise store

Work as a team to achieve sales goals

TRAINING And CERTIFICATIONS:

The Fundamentals of Digital Marketing (March 4, 2019)

(Google Digital Garage)

Chalhoub Retail Vacational Qualification Certificate Programe (CRVQ) (April 29, 2019)

EDUCATION: College: Bachelor of Science in Secretarial Administration

Major: Computer Secretarial Education

Central Colleges of the Philippines

June 1994 – March 1998



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