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Customer Service Officer

Location:
Manila, Philippines
Posted:
November 06, 2019

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Resume:

CURRICULUMVITAE

Customer Service Officer

CIVILSTATUS

Name:TAMUNA

NGPADDYNELSON

Dateofbirth:2

6thofFebruary1987

Placeofbirth:Yaounde

Sex:Male

Maritalstatus:

single

Telephonenu

mbers:(+237)674955372Mtn

and(+237)656765331org

Email:adaryp@r.postjobfree.com

SUMMARY

CustomerServiceOfficerwithanextensiveexperienceinsalesandthecustomerservice environment;whichincludesgeneratingnewprospects,trainingexistingcustomers, troubleshootingtechnicalproblemsandmanaging/trackingreturns.Organized,criticalthinker, Creative,goodcommunicator,thrivesinpressure,excellentwritingskills,notablepositiverapport withcustomers,fearlessinaskingforasale.

SKILLS

HolderofaDriver’slicenseCategoryB

ComputerLiteracy

ProficientInMicrosoftWord,Excel,PowerPoint,Access,Internet,QuickLearningAbility,AbilityTo

Multi-taskandCommunicateClearlyandEffectively.Problem SolvingandCustomerRelations.

Experienceinsoftandharddocumentationusingcomputerhardware WORKEXPERIECE

CustomerServiceOfficer

Itkamer(Asoftwaredevelopmentcompany). April2015-June2015

Designlogosforitkamerandworkedwiththeteam inchargeofdevelopingwebsitestoprovedandeasyaccesstothecustomer’sw ebsite

workedatthecustomerservicedepartmenttohelpcustomerssolvetheirproblemsandtoshowthem how touseourdifferentpr oducts.

Providingexcellentqualitycustomerserviceandotherdutiesasassigned. Attendingregularlyscheduledvideoconferencesforteammeetingsandoneononecoaching. CustomerServiceOfficer

HAPPIREALESTATES(Arealestatecompany) June2017–October2018

workedatthecustomerservicedepartment,Assistcustomersbyshowingandhelpingthemchoicetheirro omsandto dotheirpayments.

Listeningtothecustomersproblemsandprovidingthemwithsolution CustomerServiceOfficer

LOGASOFTWARECORPORATIONCAMEROONSARL (Asoftwaredevelopmentcompany) June2019–September2019

designlogosforLoga-Softandupdatetheirwebsite,puttingnewproductsanddifferentupdatesforthecomp anyonline.

Providingexcellentqualitycustomerserviceandotherdutiesasassigned.

Maintainingtheconcentrationandfocusinordertomeetwiththecustomerdemands.

participateinthetrainingofcustomersonhowtousethecompany’sdifferentproducts. EDUCATION

SCHOOLATTENDED CIERTIFICATEOBTAINED DATE/YEAR

HolderofaTchadianBACC 2012/2013

LandmarkUniversityCollegeschoolof

mediadesignandinformationtechnology

Buea

PreparingfortheHigherNational

DiplomainIndustrailSoftwareEngineering

2014/2015,

2015/2016

2016/2017

INSTITUTSUPERIEURDETECHNOLOGIE

ADVANCEEETDEMANAGEMENTDouala

HigherNationDiploma(HND)inSoftware

EngineeringandComputing

2018 /2019

REFREE

Mr.TamunangTahMoses:GeneralManagerofLogaSoftwarecorp.(237-***-**-**-**

Mr.AfanjiSmith:CommunityEngagementOfficerofEGPAFCameroon.(237-***-**-**-**

Mr.EwalaRawlings:AccountantofHappicam Companylimited.(237-***-**-**-** HOBIES

Football

Videogames

LANGUAGE

English

French

DECLARATION

IamanadultmaleofsoundmindandbodyseekingopportunitieswhereIcanfullyusemyskillsforthesuccessandgrowth oftheorganization,Iamwillingandreadytotravel,liveandworkinanycountrywheremyserviceswillbeneeded.



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