Capitol Heights Md 20743
Present, Kennedy Center – Flex Operator – Washington DC. - August/2018
Handling customer sales transaction. Managing large amounts of inbound calls in a timely manor. Communicating effectively with customers and co-workers. Maintaining a patient demeanor that shines through the call. Giving customers general information on all events held at the Kennedy Center.
Present, COPFM -Junior Audio Engineer/Stagehand- Landover, Maryland June/2015
Mixing and running the monitor board for services and events being held at the Church. Setting up mics, amplifiers, and other equipment for live events. Making sure artist and leaders of the Church have volumes needed to perform. Making sure all boards are on and synced and performing a pink noise check first thing in morning. Working with other engineers completing line check on all instruments and microphones. Making any adjustments or repairs as a result of the line check. Performing a sound check with the band and vocalist for volume control.
Docket Specialist, Sughrue Mion, Washington, DC 2011 to 2018
Handled the quality processing of all incoming mail (including emails) on a daily basis and in a timely manner. De-docketed U.S. due dates in the firm’s docketing system as necessary, based upon confirmed USPTO filings and/or confirmation of instructions and filings from foreign associates. Revised and monitored case prosecution history in the firm’s docketing system on a daily basis, including the monitoring of data entry and calculation of due dates for all incoming firm correspondence. Maintained the accuracy and integrity of all data entry of new applications. Maintained a high level of quality by proofreading all data entry and reviewing the same on a daily basis. Assisted with the processing and reviewing of New File Information Forms. Assigned new client matter numbers. Entered relevant data from the New File information form into the docketing system. Fulfilled departmental e-mail requests for data updates including inactivation of records, request for change matter, current owners, etc. Maintained advanced knowledge of U.S. patent laws and regulations pertaining to filing requirements. Assisted as a backup in other area of the docketing department as necessary.
Docket/Communications Clerk, Oliff & Berridge, Alexandria, VA 2007 to 2011
Docketed all incoming PTO mail into a docketing system for the following patent and trademark Office Action documents: Notice to file Missing parts; Restriction Elections; Quayle actions; Rejections; Final Rejections; Appeal briefs; Notices of Allowance; Notice of Allowability with drawings due and any outstanding drawing requirements. Entered all other PTO documents (no due dates) are noted in the docketing system and forwarded to the attorney. Maintained and updated the firm’s secondary docket system which included: verified the docketed due dates previously docketed by the first clerk for accuracy and completeness; docketed various PTO mail previously docketed; updated the secondary docket based on docket slips/attorney verification forms from attorneys and secretaries to reconcile the secondary docket daily.
Communications--Prepared client letters (final/draft) for the following letters patent; official filing receipts; notice of publication. Prepared acknowledgment letters in final for new patent applications. Forwarded the letters to the appropriate attorney for assignment. Copied, logged and distributed incoming facsimiles, courier packages and postal mail. Set up a new file, which included: US Patent (all types), Foreign Files, Trademark files and General matters. Assisted with the sorting and opening of all incoming PTO and client mail. Processed e-mails and routed same to appropriate personnel.
Query Review Specialist, Reed Technology, Falls Church, VA 2003-2007
Reviewed, analyzed and researched patent applications, amendments, petitions, notice of allowances, allowabilities and related documents for supporting materials towards completeness of information and for compliance with the current statutes and rules of practice. Identified deficiencies in patent applications and/or related materials. Prepared request for additional information. Identified required remedy action(s), time frames available and fees necessary for correction. Processed new applications by conducting reviews of various documents to ensure compliance, determined fee requirements and notified applicants of non-compliance. Ensured all appropriate information was entered into the automated system. Processed amendments, responses, and other papers submitted by the applicants or examiner. Conducted in-depth review and researched to ensure submissions were in compliance with CFR. Prepared notices of non-compliance and noted deficiencies as needed. Processed fee collections.
Senior Editor (Patent Applications)—Prepared and processed U.S. Patent applications for the U.S. Patent/Trademark Office. Verified accuracy/completeness of all data by comparing entries with other sources in the file. Verified the accuracy, completeness and legibility of all amended data making corrections, additions or deletions. Marked appropriate data for inclusion or exclusion as directed by the applicant/examiner, amendments and or any acceptable correspondence paperwork. Verified that all elements needed for patent processing including all forms, text pages and amendments were present. Wrote query department to report unresolved patent issues. With return patents, ensured that all problems had been solved. Verified data entered with source documents, checked for compliance with composition codes and rules. Corrected typographical errors/missing parts or repeated data.
Data Entry Operator (Certificates of Correction)—Transcribed data from sourced documents. Verified data entered with source documents and checked for compliance with composition codes and style rules and corrected all typographical errors and missing or repeated data. Operated a tracking system to print, add appropriate ID and perform other tracking functions as required. Troubleshoot production problems and took corrective action when necessary. Recommended changes in programs, routines and quality control standards to improve efficiency Investigate unclear data to produce a quality product. Assisted in training new employees.
Computer Specialist, Derwent Information, Alexandria, VA 1995-2003
Created searchable image and bibliographic database using information gathered from different patent government agencies to put on CD – ROM media. Created weekly, monthly and yearly searchable databases from gathered information and images of patents. Performed detail-oriented, multitasking. Resolved data glitches in databases and computer equipment. Maintained and recorded documentation pertaining to the database user problems and prepared processing report. Acted as first level technical help for the six machines and 1 Novell network system that manipulated and stored data. Performed data backups and restorations as needed. Trained personnel on how to execute the process and gave tech support to customers.
1994–1995—AA Information Systems, (3.90-GPA) Strayer University, Washington, DC
2003—A + Certification
2018- 2019. Recording Radio Film Connection & CASAS School Certificate Program in Audio Engineering