CURRICULUM – VITAE
Flat no.140 tower 10 Arocon golf ville GH7 crossing republik Ghaziabad – 201001
To merge my enthusiasm and talent for learning, and working for your organization to brushup my knowledge.
Education / Academics :-
Basic knowledge of computer (MS.Office,word,EXCEL,PPT) Worked for Amazon Development Centre, Bangalore as a French Catalog Associate. Total of 3 years of experience (June 2016-till April 2019) in Defect Elimination process (Andon).
CBSE CGPA 8
B.A.(hon.) French A M I T Y
Training and projects:
* Worked with senior manager for introducing Kibana tool . This tool was useful for collecting catalog details in one go from multiple area where data is stored.
* Introduced IBC process for Andon team, with this process amazon was able to reduce return rate of
* Launched new process of testing battery items.
With this project I managed to agree out on shore
team and entire European warehouses to test the
battery product to find if it is actually defective . This process helped in provided better resolutions to customer complaint.
* Analysis of OOSLA cases on weekly basis .
* Trained 2 batches for andon FR .
* Mentored and guided new teammates to brush up
their skills .
Rewards and Recognition
• Received 2 ‘Extra Mile’ award for stepping out of the business needs, Deep Dive, Invent simplify and delivering results.l
• Received 6 ‘First among’ award for delivering quality and productivity of work.
Father’s Name: Tushar Mittal
Date Of Birth: 3RD
Gender : Female
Marital status : Single.
Nationality : Indian
Hindi : mother tongue.
English : fluent
French : read, write, speak
• Process Management, Customer Obsession, Ownership, Deep Dive on issues, Deliver Results, Goal oriented, Persistent, Stakeholder management, Mentoring, Reporting, and Handling Escalations
• Willingness to learn new things always.
• Commitment to a career in management and also the highest among taking the ownership.
• Comprehensive problem solving abilities.
• Excel and Basic of SQL.
I hereby certify that all the information provided here is correct to the best of my knowledge and belief and I promise to abide by all the norms laid down by your esteemed organisation. Date