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Software Engineer Data

Bensalem Township, Pennsylvania, United States
November 05, 2019

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267-***-**** (C)

**** ******** ****


Bensalem, Pennsylvania 19020


Mainframe Professional with 22+ years of results-oriented, progressive experience in application development and support to batch and transactional processes hosted on an IBM mainframe, with a core focus in COBOL, DB2, CICS, JCL and VSAM.

Has extensive knowledge of retail, publishing industry, health and human services, health claims processing. Plays a key role in SDLC including design, development, testing and implementation phases.

Professionally adaptable to 'get on board' quickly with new technologies and new assignments, able to work independently or in a group/team setting to meet deadlines while handling multiple assignments.

Well versed in trouble-shooting problems in a wide variety of abnormal terminations in a batch and pseudo conversational environment.

Team player with excellent communication and interpersonal skills.

TECHNICAL Programming Languages and Technologies Overview:


Programming Environments & Tools:

TSO/ISPF, JCL, SPUFI, FILEAID, QMF, CA7/CA-11, XPEDITOR, INTERTEST, ZEKE, FTP, SYNCSORT, IBM Utilities, IDCAMS, TCP/IP, CHANGEMAN, LIBRARIAN, ENDEVOR, Shadow Studio, MS Office, AMISYS, PuTTY, Code Collaborator, Clarify, Clarity, Remedy, Waterfall

Database Experience:

DB2, SQL, IBM/DB2 Utilities. VSAM, IMS/DB, SQL Server, TeraData, WinSCP, Oracle

Operating Systems


Professional Experience

QA Analyst for United Claims Processing System (UCPS) – United Health Group (UHG) via Randstad Technologies.

Horsham, PA

February 2018 – current

At work as a QA analyst for UCPS in UHG - United Healthcare Medicare & Retirement.

Analyzing JCL and COBOL/CICS programs to understand dependencies, making sure the files flow correctly from one job to another.

Recognize logical batch sequencing and document the flow across programs using Visio.

Build and modify JCL at the job step level to support both batch and online snapshot requirements.

Execute the batch claim stream and electronic claim stream to process and validate test data and capture snapshots.

Research, troubleshoot / resolve abends and other issues encountered during the batch stream execution process.

Innovate and create workarounds as applicable to keep the delivery on time.


Mainframe, TSO, COBOL, CICS, VSAM, DB2, JCL, Mainframe Utilities.

Contract Senior Programmer - Carpenter Technology Corporation via Stefanini Inc.

Reading, PA.

June 2015 – November 2017

Senior programmer supporting Carpenter’s migration into a managed mainframe services environment provided by my employer.

Member of the team responsible for transition and support of Carpenter’s mainframe systems/processes as stipulated by the Applications Managed Services (AMS) agreement.

Completed Knowledge Transfer (KT) necessary to support the eighteen mainframe applications currently in use at Carpenter. I completed this massive task in nine weeks.

Responsible for managing my Incident Ticket (IT) pipeline ensuring the correct assignment, classification and resolution of my system IT’s reported to the Carpenter help desk for the AMS mainframe systems.

Personally responsible for the support of and improvements to the Online Order Requirements System (OORS), Nondestructive Testing System (NDT), Melt accounting, Electronic Data Interchange (EDI), Annealing Time and Production Reporting (ANPT), Advanced Supply Chain Planning (ASCP), Cost Management (CMS), Manufacturing Production Planning Scheduling (MPPS), Material Safety Datasheets (MSDS), Referred Material Review (RMR), applications used by Carpenter’s Reading Production and Maintenance (P&M) employees.


Mainframe, TSO, COBOL, CICS, VSAM, DB2, JCL, Mainframe Utilities.

Software Engineer - DST Health Solutions via IntelliSource HealthCare Solutions

From remote office, PA

September 2013 – March 2015

Provided analysis, design and detail construction for client’s health claims processing systems. Application programming in MF COBOL, Oracle, Shell Script, Speedware under UNIX.

Converted Speedware claims reporting application to MF COBOL.

Played instrumental role in setting up and maintaining data integrity in the company's testing environments to include Oracle subsystems, AMISYS and WinSCP.

Performed unit and system testing using AMISYS - HIPPA compliance software.


MF COBOL, Oracle, Shell Script, AMISYS, Speedware, WinSCP, UNIX

Software Engineer – Express Scripts via GalaxE Solution

Franklin Lakes, NJ

September 2012 – July 2013

Provided analysis, design and detail construction, programming, testing, implementation, and surveillance for new and existing application utilizing COBOL, DB2, CICS, Easytrieve and JCL running under MVS. System is the largest healthcare/PBM system on the IBM mainframe at Express Scripts.

Provided proven problem research and resolution skills via 24/7 weekly on-call production support of daily batch jobs and CICS transactional processes for Client Benefit Management (CBM) system.

Wrote TSD's (technical specifications document), creating test cases, making recommendations for design, code reviews (evaluating code for efficiency, ensure that requirements are satisfied, and code adheres to standards).

Extensively interacted with the client's user community to gather business rules, functionality requirements for new and enhanced products.

Actively worked to mentor the offshore team.


Mainframe, TSO, COBOL, DB2, JCL, SPUFI, Mainframe Utilities, TearaData and Easytrieve

Mainframe Application Developer - YPG via Volt, Inc

Blue Bell, PA

June 2010 – March 2012

Participated in developing the technical and business requirements for integrating publishing data into the directory management legacy system and ad management production legacy system. This included contract data, publishing data, marketing data, commission data, and financial/billing data.

Analyzed and compared “as-is” sales reports to “to-be” sales reports. Analyzed data fields and identified information gaps. Developed business requirements to ensure continued reporting capabilities.

Participated in entering requirements into Quality Center testing database. Linked requirements to testing packages and releases.

Responsible for developing, modifying and maintaining systems software for ZipLocal, CanPages projects.

Designed and developed application for the DMS White Pages Business books. Resolved production issues.

Performed DB2 LOADS, UNLOADS, Image copies, RUNSTATS, BINDS and other DB2 core utilities in developer test and staging DB2 environments.

Coordinated the project changes and implementation process.

Exceled in a multi-task work environment.


COBOL, CICS, DB2, JCL, Mainframe Utilities, PLI

Consultant/Developer - DE Department of Health and Human Services (via CIBER, Inc)

New Castle, DE

March 2008 – June 2010

As a team member, played active role in technical design, development, system and unit testing for the Operations module of Audit and Recovery Management Services (ARMS). The multi-platform web system is designed and built to support both manual and automated overpayment cases creation; individual and business case management, generation of various operations management reports, client forms and notices. The contributions included:

Worked with Integrated Eligibility/Public Assistance Systems for Food Stamps, Medicaid and TANF.

Developed applications to access data in DB2 for both supporting web screen functionality and generating batch reports.

Participated in a creation of Detailed Technical Specification project deliverable.

Prepared and promoted applications into production and support system implementation by addressing technical issues.

Participated in integration testing.


COBOL, CICS, DB2, JCL, Mainframe Utilities, Shadow Studio.

Consultant Programmer/Analyst - RAM Technologies (via Robert Half)

Fort Washington, PA

August 2007 – November 2007

Worked as an Information Systems Consultant to develop software to simplify the complex business of healthcare administration. Actively involved in the HEALTHsuite® project for a Family Care members Conversion. Designed, implemented and tested the modules for data conversion from the flat files to DB2 tables (Micro Focus COBOL, UNIX).

Mentored junior team members, and supervise quality control tasks.


Micro Focus COBOL, UNIX, DB2

Senior Programmer/Analyst - SAKS INCORPORATED

Lawrenceville, NJ,

October 2000 - April 2007

Functioned as member of the Sales Audit team. Supported the package of legacy applications (COBOLII, JCL) and successfully completed miscellaneous work requests.

Provided Production Support for user reported problems with Reports/Balancing and played a key role in system design and control reporting (COBOLII, DB2).

Designed, developed and implemented an application processes that performed commission’s calculations for Saks Fifth Avenue Specialists (COBOLII, JCL).

Collaborated with Loss Prevention user community to identify fraudulent activity on cash refund documents and store credits. This led to the savings of $1M due to fraudulent activity in 2006 (COBOLII, VSAM, DB2).

Supported multi platform data interchange activities, sending data from IBM Mainframes (zOS) to IBM Regattas (AIX, JCL and FTP).

Managed the leased vendor chargeback system for 3rd Party purchases in Saks Fifth Avenue stores. This led to annual savings of over $350,000 (COBOLII, VSAM and JCL).

Worked closely with the Control Division and Accounting to enhance monthly summary reporting to support General Ledger and Stock Ledger adjustments (COBOLII, JCL, VSAM, DB2).



Programmer/Analyst - DuPont via COMPUTER AID, INC (CAI).

Wilmington, DE

June1997 - October 2000

Worked as an Information Systems Consultant for a major chemical company. Responsibilities, as a member of the Data Store Team and then the DuPont Core and Reporting System Team, included the maintenance and enhancement of a number of programs and jobs related to the Extract Systems for X-Polymers and Core/Reporting.

Modified existing programs and job streams to correct production issues, developed the code, application and system test suites and implemented the change requests.

Involved in all stages of the Export/Import Database System projects life cycle from architectural design to coding, testing, and promotion into production environment (COBOLII, DB2 and CICS).

Participated in the recreation of Monthly Archiving System, for "Multi-Department Order System (MOS) – Datastore orders" and inventory adjustments (COBOL/COBOL II, DB2).

Participated in the programming and testing of the YR2000 project for Extract Systems. (MF COBOL)

Converted programs from MFCobol/COBOL to COBOL II.



Programmer/Analyst - CITY WATER DEPARTMENT

Kiev, Ukraine

May 1992 - September 1995

Provided a number of the enterprise and departmental projects on all stages of application development, e.g., systems requirements and definitions, conceptual design, coding, testing, and implementation.

Developed and maintained a General Billing System using COBOL, DB2 and mainframe utilities.

Designed, coded, tested and supported applications to perform data-entry and file updating functions in batch environment.

Analyzed and modified existing programs to improve performance and to adapt to new business requirements.

Generated statistical reports according to management and user's requirements.

Developed programs to perform process, extract, and update VSAM and DB2 tables.

Advised personnel on technical issues.



Training/Development Seminars

DB2 Administration Tools V3 by IBM

FileAid training course


Visual Basic Programming (VB.NET)

Bucks County Community College (BCCC), PA

GPA 4.00


Diploma in Computer Programming

Advanced courses in Data Processing and Data Managing training.

October 1995 – June 1997


BS in Construction Engineering.

Various classes on Computer Technology.

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