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Data Entry Customer Service, Driver Courier, Warehouse, Factory

Location:
Toronto, ON, Canada
Posted:
November 05, 2019

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Resume:

SUMMARY OF QUALIFICATIONS

*+ years’ experience in friendly customer service able to resolve complaints

Able to professionally interact with clients, customers, and colleagues at all levels

1.5 years’ administration experience; provided data entry and filing supports

Efficient navigation of the GTA for the purpose of timely delivery

Good interpersonal skills and experience working with diverse cultures and abilities

Mature, responsible, and hardworking, exceeds deadlines

WORK EXPERIENCE

Courier, A-Way Courier 2011 – Present

Delivered parcels as dispatched on a 2-way radio by vehicle and on foot in a timely and professional manner, exceeded deadlines, worked independently and problem solved

Provide courteous and punctual service to all customers

Completed accurate data entry and tracking of parcels on a digital way bill

Planed and followed the most efficient routes for delivering parcels based on priority

Assigned to the more complex and difficult deliveries due to capacity to multitask

Office Administrator, Padgett Accounting 2010 – 2011 (Contract)

Provided customer service by answer insurance and investment inquiries to resolve claims

Conducted cold sales call to network and communicate company information, made sales

Maintained organized files and conducted appropriate disposals of confidential documents

Assisted with accounting data entry, balanced tracking sheets of expenses

EDUCATION AND PROFESSIONAL DEVELOPMENT

Occupational Health & Safety Certification, Ministry of Labour 2017

AODA Certification 2017

Valid Class G Drivers Licence Expires 2021

Microcomputers in Business Applications Certificate, George Brown College 1998

Integrated Accounting Certificate (Honours), Academy of Learning 1990

Bachelors of Public Administration, University of Windsor Partially Completed

SKILLS

Teamwork

Interpersonal communications

Multitasking

Pro-active

Analytic Skills

Mathematics

Documentation

Ongoing Learning



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