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Newark, DE
November 04, 2019

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** ********** ***** **** ******** *9701 302-***-****

OBJECTIVE Dedicated valued candidate seeking for a challenging and rewarding career where my resourceful experience and academic skills will add value to the organization.

Demonstrated proficiency in the following:

Customer Service Excellence and Communications Skills

Relationship Management/ Conflict Resolution

Business Loss - Mitigation Strategies

Staff Training and Development


Goldey- Beacom College Wilmington Delaware 2015-2017

Masters of Business Adminstration Comprehensive

Relevant Courses completed: Financial management, Financial Management Analysis, Marketing Strategies, Managerial Economies, Corporate Finance, Risk Management and Analysis, Strategic Human Resources Management

Delaware State University College

Bachelor of Arts Sociology/Criminal Justice Dover Delaware 2005 2008


Christiana Care Hospital

Patient Care Technician II- Unit Clerk Delaware 2000-2019

Performing clerical functions-Answering inbound and outbound telephone

Experienced in entry orders in the database and assist pre-operation admission

Assist with testing of new departmental software, Soarian, iView, Power chart

Trained new hired employees and provide ongoing guidance

Connection CPS, Inc

Clinician Associate – Case worker Delaware 2012 – 2016

Provided supportive counseling, social skills and therapeutic training

Providing treatment services, clinician supervision and engagements skills

Assisted client with medication administration and ensure safety to all

Supported clients in articulating objectives necessary to reach recovery goal

Saint Augustine Elementary School-

Teacher Sierra Leone 1993-1999

Taught English as a second language and delivered learning process

Organized seminars for schools to enable learning and innovations

Maintained classroom management- implement behavior modification strategies

Expert in lesson planning according to Department of Education standards.

Technical Skill:

Extensive knowledge of Microsoft -PowerPoint, word, Excel and Outlook

Proficient in social media(Facebook, Twitter, Google+, LinkedIn, etc.

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