Self-motivated and goal-oriented, extensive experience in strategic planning, development, and management of business operations with focus on aligning of vision and execution in support of company goals. Skilled at partnering with business leaders to plan, develop, and implement industry-leading solutions to meet or exceed services, costs, and objectives. Particularly effective in directing the evolution of innovative solutions, from conceptualization through implementation, while constantly managing customer needs. Creative thinker with demonstrated ability to manage complex projects within fast-paced and time-sensitive environments. Armed with interpersonal, group presentation, and written skills. Highly capable of establishing support structures from the ground up while maintaining a high level of customer satisfaction.
Vendor and Contract Management
Strategic and Tactical Planning
Budget and Cost Control
Leadership and Team Building
Application & Systems Architecture
Automation Personnel Services Inc (Contract)
Lawrenceville, GA 30044 770-***-****
Nov 2018 -Jul 2019
Bindery Worker at Bennett Graphics
Responsible to cut, fold, bind, glue and shipped to customer for various specifications. Took initiative to learn operations of new equipment and functions. Contract was ended.
Handy Ace Hardware
Dacula, GA 30019
Mar 2017 - Aug 2018
Management of Tools Department
Responsibilities include assisting and advising retail and commercial customers in the areas of tools and accessories to complete the projects that each has. Daily sales activities. Maintain tool dept inventory and sales floor for a professional appearance. Assisted in all other departments as needed.
Advance Auto Parts
Dacula, GA 30019
Dec 2015 - Mar 2017
Retail and Commercial Sales
Responsibilities include assisting and advising retail and commercial customers in automotive repairs, modifications, cleanup and in general maintenance. Opening and/or closing the store. Reporting on daily sales activities, daily deposits. Shipping and receiving of products. Maintaining inventory. Providing an array of free services to customers including reading engine codes, changing batteries, wipers and lights
Better Office Systems
Jul 2014 - Dec 2015
Director of IT and Managed Services
This was a ground floor startup effort for a small copier and business systems provider. Responsibilities included evaluation of sales, marketing, and implementation of a Managed Services solutions. Managed online reporting and monitoring of systems to assist customers. This included the support of all internal business related IT needs while building around a remote access system to allow for solutions that are more responsive and timely to our customers and for the ever-changing aspects of the business. Maintain and negotiate vendor contacts and services. Manage customer assets across hardware and software.
Atlanta, GA 30339
2000 - 2013
Director of Development Services
Managed a small team of highly skilled engineers that provided technical insight and support for the infrastructure and services required by Manhattan’s development and support organizations. Took pride in providing the highest levels of support for the systems and users while evolving from an IT support organization to a more integrated solutions provider and corporate consultant organization. Outside team leadership I was responsible for the asset and license management for the Hardware and software used across the company. This includes negotiations and management of contracts with all vendors for the service, software and hardware needs. Primary vendor contacts were Microsoft, IBM, HP and Dell.
iSeries/ AS400 Manager
Started as a contract position planning the relocation of AS/400 systems from Santa Ana, CA to Atlanta, GA. Once completed was offered and accepted a permanent position as the AS/400 iSeries Manager responsible for managing, maintaining and administering 2 multi partitioned systems integrated with imaging solutions and optical backups. Met the challenge to have this compliant with the new, and soon to be enforced HIPPA regulations. Manage all vendor relations, negotiations and contracts for the hardware, software and services required under my responsible platforms.
Quincy College, Quincy Illinois:
Accounting and Business.
Florida Technical College, Jacksonville :
Certificate in Computer Programming and System Architecture. Graduated w/4.0 GPA.