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Customer Service Sales

Virginia Beach, VA
November 07, 2019

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Old Dominion Graduate with a passion for

the medical arena. A motivated and

results-driven individual who pays

meticulous attention to detail and thrives in

all environments. Always willing to lend a

helping hand. Outstanding interpersonal

and communications skills. Dedicated and

conscientious work ethic both individually

and as a member of a team. Quick and

eager to learn and help lead any

organization to success. Outgoing and

engaging personality that engenders trust.






Certified Phlebotomy Technician

CPR/First Aid certified

October 2019

Medical Careers Institute, College of

Health Science of ECPI University–

Virginia Beach, VA


CrossFit – Running – Weightlifting

Travelling – Hiking – Reading



Tidewater Community College

Continued General Education 2016 - 2019

Academic Excellence Recognition Program 2018

President's Honor Roll Spring 2019

Old Dominion University

August 2010 – May 2015

Biology (Pre-Health)


Urology of Virginia - Medical Scribe (Reconstructive Department) 2016 – 2019

• Developed healthy relationships with a number of different Surgeons.

• Cultivated a deep understanding for General/Reconstructive Urology.

• Assisted assigned surgeon in gathering vital information from patients.

• Ordered medications according to surgeon’s plan of action.

• Assigned appropriate diagnoses, imaging/labs, assessments & follow ups. Placed fitting orders for scheduling and billing purposes.

• Assisted with procedures (cystoscopies etc.) & triaging (vitals) patients.

• Outlined labs/imaging findings per Surgeons instruction.

• Established excellent ability to navigate patient EMR’s. Khames Jewelers – Fine Jewelry Sales Associate

2015 – 2016

• Conducted sales of expensive and high quality jewelry.

• Managed entire storefront and internal spaces to ensure cleanliness and ease of navigation for customers.

• Inspected all jewelry to ensure the highest standards of quality for all products displayed.

• Maintained fine jewelry security standards for expensive store assets and infrastructure.

Shorebreak Pizza & Taphouse – Waitress and Bartender (during college) 2011 – 2015

• Performed floor sales work, including greeting, assisting customers, placing orders and ensuring customer service satisfaction.

• Trained all new employees in effective waitressing.

• Helped organize and carry out special events and fundraisers. Kings College Taunton (High School) – Sports Leader Program 2008 – 2010

• As a Nationally ranked athlete, coached multiple age groups in athletic skills, games, and the importance of working in a team. SKILLS

Time Management - Sound Judgement - Effective Communication - Patient Education - OSHA regulation trained - First Aid/Personal wellness - Organization - Customer Service - Team Work

Attention to Detail - Problem Solving – Microsoft Word/Excel/Powerpoint

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