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Project Analyst

Location:
Arlington, TX
Posted:
November 06, 2019

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Resume:

jagadish patel 817-***-****

us citizen security clearance obtained

adar1d@r.postjobfree.com

Career Summary

Twenty (25+) years of professional IT experience specializing Business Analysis and Functional (Application) testing for Mainframe and Web based applications.

Hands on experience in requirements gathering, analysis, detailed requirements design (Cases, user interfaces, report specifications, system to System interfaces), workflow design, functional (Application) testing, creation of test conditions and test scripts.

Expertise in the usage of SQL, MS Visio, Clear Quest, Test Director, HP Quality center HP ALM.

The Sr. Business Analyst is responsible for providing Business Intelligence subject matter expertise and leadership. This role requires that the Sr. Business Analyst work closely with key stakeholders, collect requirements, and produce deliverables in the form of reports, dashboards, or raw datasets that will be used to drive business decisions.

In a project team setting, defines requirements, designs system components, and participates in testing for applications used by at least one business function. Assists with investigation and problem resolution for production problems and serves as liaison to other business departments to provide expertise of specific business applications and overall information systems.

oDuring carrier carries out supervisory responsibilities in accordance with Corporation guidelines, policies and procedures and applicable laws. Also performing duties as a lead Team, Project leads, independent and team player.

Accomplished professional with a reputation for consistently delivering complex projects on time Comprehensive Commercial skill set and expertise in training, customer support, team management, Quality testing and client relationships.

Developing, supporting and all kinds of testing: Airline related Applications, Billing, Patient Accounting and Management system, Credit Card System, Banking and finance, Credit Card system, GSA, Human Resource, Payroll systems, Account receivable, General Ledger, Merchandise Ledger, Account payable, Retail and Catalog System, Justice and Criminal System, Insurance Industries, Health Care, and AIRFORCE – Dept of Defense, USA - Comprehensive Engine Maintenance System.

Industries worked:

Airlines & Travel - American Airline Trans World Airline, Saber, IHG (Intercontinental Hospitality Group)

Telecommunication - AT&T, Sprint, South Central Bell, Lucent, Verizon.

Hospital and Healthcare - Parkland Memorial Hospital, West Bridge Corp, Caremark-CVS (Rx), Medicare, Medicaid, EXpress Script(RX), IMS(RX).

Insurance - J C Penney Insurance, West Bridge Corp.

Government - Dallas county, AFEES, Tarrant County

Federal Government Defense - Lockheed Martin Information System, Northrop Grumman.

Finance and Bank - Nations Bank, Fidelity Investment,, Americredit

TAX - COMPUTER LANGUAGE RESEARCH,

Retail - J C Penney, Frito Lay/Pepsi, Wal-Mart, Hans Brand, Costco.

Key responsibilities

Lead feasibility and requirements meetings to obtain business and functional requirements.

Gather and document how project success is to be measured.

Responsible for working directly with business teams to effectively capture and negotiate requirements and change requests

Support the business in the development of initial requests for IT services through the IT intake process.

Work with the business to establish appropriate project ROIs.

Ensure that issues are identified, tracked, reported on and resolved in a timely manner during the requirements gathering process.

Provide input, clarify questions, and review technical specifications, business processes, and recommendation to ensure technical design meets documented business objectives. Have thorough understanding of technical solution design and resulting process changes - focusing on requirements and testing concepts.

Assist Project Manager as needed to gather project estimates.

Clarify questions / defects during testing process to ensure project requirements are met. Identify and assess potential scope creep.

Work with the business and IT Project Managers to ensure that project requirements are met through the delivery of projects during the project execution and the close-down phases.

Develop project release notes communicating intended system changes to Release Management and business organizations.

Review requirements, specifications, business processes and recommendations related to proposed solutions.

Suggests areas for improvement in business internal processes along with potential solutions.

Manage knowledge repositories.

Performs as a Project Coordinator to assist a Project Manager on large projects.

Training new resources for creation of deliverables

Functional Skills Set

oCreates other business analysis artifacts such as business rules or process flows to clarify business requirements

Works closely with business partners to create and prioritize initial user stories that clearly describe the business requirements

Creating and reviewing

oDetailed Requirement Design Documents (DRD).

oBusiness Requirement Design Documents (BRD).

oTechnical Requirement Design Documents (TRD).

Study the current state of the processes. Prepare the AS-IS process map and the TO-BE scenario.

Identifies data sources, constructs data decomposition diagrams, provides data flow diagrams and documents the process

Developing user stories and acceptance criteria

Provides support during the production release cycle as well as providing any necessary support post production.

Identifies opportunities for improvement of the processes and within team.

Interacting with the client for requirement gathering, designing and reporting.

Bridging the gap in domain understanding between the client and technical team. Coordinating with the stakeholders to translate the business requirements into actual project plan.

Facilitating meetings with a variety of participants from executive-to-staff-level positions

Reviewed User Cases documents, User Interface Designs, Report Specifications, Print Specifications and System-to-System Interfaces.

Created Data Element Mapping as per Business Rules.

Identifying areas for automation.

Preparing test scenarios for Qa and testing team. Participating in reviewing other relevant documents such as test cases for project.

Working with the development team to get the bugs fixed.

Creating and analyzing the change request plan.

Preparing different reports like: Signoff report, Root Cause Analysis Report.

Technical Skill Set

Programming Languages: COBOL, COBOL II, COBOL 370, COBOL 60, COBOL VSE,

OS/COBOL, COBOL 85, Tandem COBOL, VAX COBOL, Micro Focus COBOL, PL/1, TPF, ALC, Assembler, REXX, Natural, SAS, Visual Basic, PL/SQL, C++, C/370, RPG IV.

Testing Tools: Automated testing tools, BPT, QTP, QTP 9.5, Win Runner, Defect Tracking Tool, Test Director, Mercury Test Director, Performance Testing, Use Case, UNIT Testing, System Integrated Test, User Acceptance Test, Regression Test and Customer Test. Extensive experience developing Test Plan, Test Script and Test Cases, OATS and OTS Reporting.

Databases: DB2, CICS, IMS DB/DC, IDMS, ADABASE, VSAM, IDMS, Amigo DB, Oracle 9i.

Utilities: JCL, Easytrieve, SAS, TSO/ISPF, Endeavor, SYNON, CMS, BTS,

Xpediter, Via Soft, Sync Sort, NDM, FTP, MQ-SERIES.

Other Technology: FTP, Expediter, Inertest, QMF, Spufi, SQL, Windows XP, Automated testing tools, Data Warehouse, Quality center, Rally, QTP, Test Director, Mercury Tools, IBM iSeries for DB2, Citrix, Web logic, HTML, XML, Fat Wire, Black Box, White Box, Portal intranet Oracle BRM, ETL Process, Ab Initio.

PC Software: dBase, MS Word, MS Excel, MS Access, MS PowerPoint, MS Office, Visio.

Operating Systems: UNIX, OS/MVS, MVS/XA, IBM Rational Developer for System z

Hardware: IBM 309X, IBM 38XX, IBM 43XX, AS400, UNIX,, IBM PC, IBM Z/OS, OS/390

Professional Experience:

Tarrant County, Fort Worth TX Jul. 2016 - Dec 2016.

Senior QA / BA Analyst

Project: Criminal and Justice system.

Responsibilities:

Preparing high level of comprehensive businesses document.

Preparing technical documents for interfacing process.

Prepare Test Plan document Prepare Test Cases Write Automated test scripts for software in Tarrant County environment.

Organize and prepare Requirements Tractability Matrix to map test steps to requirements and conditions of acceptance (CoA) Coordinate testing efforts; coordinate testing execution Monitor and control testing process.

Environment: Mainframe IBM, DW, PL/SQL, Rally, Waterfall, Agile, HP Quality Center, Load Runner, Share point,.

AT&T, Remote Apr. 2015 - Dec 2015.

Senior Analyst – Scrum Master(Lead)

Project: Billing and Accounting.

Responsibilities:

Preparing and reviewing POD/user stories/Req/Scrum Master:

Creating and reviewing User Stories & loading into RALLY.

Environment: Mainframe IBM, Mainframe UNIX, DW, PL/SQL, MQ-SERIES, Rally, Waterfall, Agile, HP Quality Center, Load Runner, Share point, WEB Application.

Hanes Brand Inc. Winston-Salem, NC Dec.2014 - Mar. 2015

Mainframe Developer and Senior analyst

Project: AS400. Legacy System & MF resource to support the DTC WM project.

Responsibilities:

Working with middle ware team for MQ Services and the enterprise over SOA framework.

Maintaining existing object consistency documents for product cycle, including test design.

Maintaining existing object consistency documents for product cycle, including test design.

Building Test Suites on HP-ALM for multiple phases, validating and testing regressions & E2E at enterprise level.

Environment: Environment: Mainframe AS400, Mainframe IBM, Mainframe UNIX, DW, PL/SQL, MQ-SERIES, Rally, Waterfall, Agile, HP Quality Center, HP-ALM Load Runner, Share point..

COSTCO Issaquah, WA Aug. 2013- Dec. 2014

Business and Technical Interface Analyst

Project: AS400. Legacy System & SAP Integration for COSTCO Wholesale Club

Responsibilities:

Preparing requirement for the test scenarios as defined at various layers on DB2, SQL & Oracle.

Working with middle ware team for MQ Services and the enterprise over SOA framework.

Maintaining existing object consistency documents for product cycle, including test design.

Building Test Suites on HP-ALM for multiple phases, validating and testing regressions & E2E at enterprise level.

Studying Legacy system flow for integration and interfacing process to and from SAP.

Preparing technical documents for interfacing process.

Maintain business relationship with other application area, such as, SAP-FICO/MM/HCM, HFM, CRM, ERP, KRONOS, Preparing documents, such as Testing strategies, Testing scenarios, and / or Test Plnas for each objects.

Environment: Mainframe AS400, Mainframe IBM, Mainframe UNIX, DW, PL/SQL, MQ-SERIES, Rally, Waterfall, Agile, HP Quality Center, HP-ALM Load Runner, Share point.

Verizon Atlanta, GA Jan. 2013 - Aug. 2013

System and Business Analyst

Project: Business and Technical Documents

Responsibilities:

Creating Business document for Legacy System for renewal.

Studying system flow and preparing technical document for current legacy process.

Studying and reviewing codes of the current object for Technical document.

Preparing chart for current system and project management.

Object codes are in Assembler and COBOL combine.

Environment: MainframeAS400, Mainframe IBM, Mainframe UNIX, DW, PL/SQL, MQ-SERIES, Rally, Waterfall, Agile, HP Quality Center, HP-ALM Load Runner, Share point, WEB Application.

Fidelity Investment (Veritude) Westlake, TX Jan. 2012 - Dec. 2012

System and Business Analyst

Project: Month / Year End Statement and portfolio.

Responsibilities:

Preparing Monthly / Yearly statement process

preparing performance test document

Preparing Year End Statement test process

Some project Like EAI, AI, TAX form etc.

Preparing Unit, regression, and UAT test process for QA Team.

Environment: Mainframe IBM, Mainframe UNIX, DW, PL/SQL, MQ-SERIES, Rally, Waterfall, Agile, HP Quality Center, HP-ALM Load Runner, Share point, WEB Application.

Express Scripts, Inc. Bloomington, MN Nov. 2011 - Jan, 2012

Technical Business (TL)

Project: Medicare - D Explanation of Benefits, Form Admin

Responsibilities:

Preparing high level of comprehensive businesses need for EOB, Coordination of Benefit (COB) and Form Admin.

Preparing Preliminary Test plan and Test Scenarios.

Maintain project management plan.

Preparing assumption and dependencies document

Environment: Mainframe AS400, Mainframe IBM, Mainframe UNIX, DW, PL/SQL, MQ-SERIES, Rally, Waterfall, Agile, HP Quality Center, HP-ALM Load Runner, Share point..

IMS Health Collegeville, PA Sept. 2011 - Nov. 2011

Senior Analyst –Test Coordinator (Lead)

Project: Medicare Part –D BUSINESS UNIT LEGACY

Responsibilities:

Preparing high level of comprehensive businesses requirement

Analyzing Part – D for Medicare 2011 and 2012

Preparing project documents for 2012 Part – D

Preparing Analysis document Project Plan, Test Plan and Requirement Matrix.

Environment: Mainframe IBM, Mainframe UNIX, DW, PL/SQL, MQ-SERIES, Rally, Waterfall, Agile, HP Quality Center, Load Runner, WEB Application.

IHG (Intercontinental Hotels Group), Atlanta, GA Apr. 2011 - Aug. 2011

Senior Analyst – Business Test Coordinator

Project: System Integration Documents.

Responsibilities:

Analyzing Supporting Hotel Reservation system, Creating and preparing document

Working on UNIX system with VI editor and Korn shell script

Analyzing assembler and C++ source code for future system integration.

Environment: Mainframe IBM, Mainframe UNIX, DW, PL/SQL, MQ-SERIES, Rally, Waterfall, Agile, HP Quality Center, Load Runner.

AT&T, Richardson, TX Dec 2010 - Mar. 2011

Senior Analyst – Test Coordinator (Lead)

Project: Billing and Accounting.

Responsibilities:

Supporting Billing system, Creating and preparing related document for Data Validation.

Working on UNIX system with VI editor and Korn shell script

Preparing Integration testing Approach Plan, Test scenario, Test Plan and project Plan.

Working with offshore team.

Data Validation for accounting and Billing system

Environment Mainframe IBM, Mainframe UNIX, DW, PL/SQL, MQ-SERIES, Rally, Waterfall, Agile, HP Quality Center, HP-ALM Load Runner, Share point, WEB Application.

WalMart Inc., Bentonville, AR July 2010 - Dec. 2010

Senior BA analyst (PL)

Project: HRIS system,

Responsibilities:

Preparing System Test plan, Performance Test Plan, Test approach document, UAT Test Plan for user and Business Intelligence reports

Preparing Integration testing Approach Plan, UAT Test scenario and UAT Test Procedure.

Managing and Working with offshore team. For Creating UAT test cases

Global Learning Management System added to the HRIS.

Working with Business as well as Technical group

Follow-up with technical and system group for implementation.

Environment: QTP, Test Director 8.0, Mercury Tools, HP Quality Center, Load Runner, Agile, Oracle DB2, SQL, UNIX, PL/SQL, Manual testing tools, IBM AS400-iSeries, DB2, Mainframe IBM.

United Health Group, Frisco, TX May 2010 – July2010

Senior BA Test analyst (PL)

Project: United Health - Boeing project

Responsibilities:

Prepared development of system test plan, Performance Test Plan, Test approach document, UAT Test Plan for user.

Preparing Integration testing Approach Plan, UAT Test scenario.

Worked with Database to check the status of the Boeing-Employees who were registered.

Registered Boeing Employees through SSO registered Boeing employee family members through completely different site and matches both Boeing employee and family members to same account.

Executed the test cases written for the Drugs, Test and Procedures in the Test Lab in Test Director.

Worked with Database support team to verify that registration process.

Attended FDD, TDD and BRD team meetings.

Helped Administration Team in migrating from Test Director to Quality Center.

Environment: QTP, Test Director 8.0, HP Quality Center, Agile, Load Runner, TOAD, Oracle DB2, SQL, UNIX, JAVA, PL/SQL, IBM AS400 iSeries, DB2, Citrix, Web logic.

AS400, COBOL, RPG – IV, CICS and SAS.

FedEx. Pittsburgh, PA March 2010 – May 2010

Senior BA Test analyst

Project: Ground and Redirect process system

Responsibilities:

Preparing document for project analysis, Project Plan, Functional design document, Testing Approach document, UAT, system and E2E test Plan documentation.

Creating / Modifying test plans, test cases, and documenting them along with the test results. For Unit Test, Regression test and End2End test

Work closely with the other members of the Development Team and marketing to review the designs of systems, implement test plans, and test the quality of software products.

Work closely with the Development team to insure the effectiveness and quality of the components and systems developed

Environment: Mainframe AS400, PL/SQL, Windows XP, HP Quality Center, QTP, Test Director, Mercury Tools, Agile, Load Runner, DB2, Black Box, White Box.

Pearson Education, Iowa City, IA Feb 2008 – Dec 2009

Senior BA Analyst (Project Lead).

Project: Building Team for production Data Validation and Pearson Assessment.

Responsibilities:

Preparing document for project analysis

Working with and coordinating with offshore team

Preparing process for Business requirement.

Creating template for business Analytical document

Involved into Configuration Management, Automation, Manual, BPT, UAT, and regression Test, Integration Test, System test. Portal intranet Oracle BRM, ETL Process, OATS And OTS Reporting.

Creating / Modifying test plans, test cases, and documenting them along with the test results.

Involve in general test functions and Test cases as per requirements for automation and manual testing.

Involve in creating and implementation of the test plan

Environment: HP Quality center, Rally, QTP, Test Director, Mercury Tools, Agile, Load Runner, IBM iSeries for DB2, Citrix, Web logic, HTML, XML, Fat Wire, Black Box, White Box, Agile Scrum,, FIX, UNIX, JAVA, ORACLE, PL/SQL, Windows XP, WEB Application

AmeriCredit Arlington, TX Aug 2007 – Jan 2008

Senior BA Analysts / Tester

Project: Data Migration and Validation, AmeriCredit

Responsibilities:

Creating / Modifying test plans, test cases, and documenting them along with the test results.

Involve in general test functions and Test cases as per requirements for automation and manual testing.

Involve in creating and implementation of the test plan,

Data validation utilizing cross-system integration

Reviewing data file from LBAC to creating test queries

Creating test cases for automation and manual testing.

Environment: Mainframe AS400, PL/SQL, Windows XP, Automated and manual testing, BPT, QTP, Test Director, Mercury Tools, F. R. O. G., DB2, Agile, Scrum, Rally, Citrix, Portal intranet Oracle BRM, ETL Process, Black Box, White Box, OATS And OTS Reporting, FIX.

Caremark (CVS) Rx, Richardson, TX Oct 2006 – Aug 2007

Senior BA Analysts

Responsibilities:

Creating / Modifying test plans, test cases, and documenting them along with the test results.

Involve in general test functions and Test cases as per requirements for automation and manual testing.

Involve in creating and implementation of the test plan

Environment: mainframe AS400, PL/SQL, Windows XP, Automated and manual testing, BPT, QTP, Test Director, Mercury Tools, DB2 Portal intranet Oracle BRM, Black Box, White Box, OATS And OTS Reporting, FIX, WEB Application

AFFES, Dallas, TX Apr 2006 – Oct 2006

Senior BA / Programmer Analysts

Responsibilities:

Provided assistance to implement retail system. Inventory system and Billing

Creating / Modifying test plans, test cases, and documenting them along with the test results.

Production support, ETL Process, OATS And OTS Reporting.

Accounting System (Merchandise Ledger, Account payable, etc.)

Environment: Mainframe IBM, ViaSoft, JCL, FileAid (Batch, Online), IBM Utilities, Synsort, and Easytrieve.

HRS Enterprise Arlington, TX October 2004 – Apr 2006

Business Consultant / Analyst

Financial Consultant to small business

Lockheed Martin Information System Oklahoma, OK October 2001 – October 2004 Senior Programmer and System Analyst - Team Lead

Conversion project from Legacy system to Data Warehouse (IMS to Oracle)

Develop any documentation according to prescribed delivery process necessary to clearly communicate project requirements and parameters

Developed new design documents for EDW and Comprehensive Engine Management system

Maintenance and production support for Comprehensive Engine Management system

Develop quick programs using COBOL for reports

Using SAS for data extraction, reports and statistical analysis

Environment: Mainframe IBM, Mainframe UNIX, SAS, REXX, IMS DB/DC, DB2, ORACLE, IDMS,VSAM, TSO/ISPF, Via Soft, JCL, File Aid (Batch, Online), IBM Utilities, SyncSort, Easytrieve, FTP, DW, PL/SQL, MQ-SERIES, Rally, Waterfall, Agile, HP Quality Center, HP-ALM Load Runner, Share point, WEB Application.

Saber Inc. Fort worth, TX January 2001 – July 2001

Senior System Analyst

Maintenance of Pricing and Fares System

Production support of Pricing and Fares System

Developed Adhoc Report for Online User called – ‘Threshold Report'

New major project, Historical Fare system, developed analytical design and detail design documents

Developed coding in C++, C/370

Environments: ALC, Assembler, MVS-C, IMS DB/DC, IDMS DB2, VSAM, Via soft, FTP, TSO/ISPF, JCL, File Aid (Batch, Online) IBM Utilities, Syncsort, SAS, TPF.

Rest of the IT Professional History Dec. 1978 - Dec. 2001

Performed duties as a Senior System Analyst, Senior Programmer Analyst, Senior QA Analyst, Senior Business Analyst, QA Analyst for Y2K project, Q & E Tester and Project Lead responsibility.

Developed and supported and all kinds of testing including; Airline related applications, Billing, Patient Accounting and Management system, Credit Card System, Banking and Finance, Credit Card system, GSA, Human Resource, Payroll systems, Account receivable, General Ledger, Merchandise Ledger, Account payable, Retail and Catalog System, Justice and Criminal System, Insurance Industries, Health Care, and Air Force – Department of Defense, USA - Comprehensive Engine Maintenance System experience.

Education

A.S. in Computer Science

Maplewood Community College, Kansas City, MO.

B.S. in Physics and Math

Gujarat University, Ahmedabad, Gujarat State, India.

TECHNICAL TRAINNING:

Visual Basic, Borland C+, C++, Microsoft Office (97,2000),

Access Database, and UNIX

CBT Training:

JAVA 2, HTML, ORCLE9i (Design, Create, Developing),

PL/SQL SCRIPT WRITING, TESTING, MQ SERIES. ABAP for SAP.



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