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Customer Service Data Entry

Qibla, Kuwait City, Kuwait
November 02, 2019

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Ifraz Anwar Sadat

Personnel Details:

Contact: +965-********


Place of Birth: 1th Feb 1998 Kuwait

Languages Known: English, Arabic and Urdu

Marital Status: Single

Visa Article: Holding work permit #18 and a valid driving license. Career Objectives

To secure a challenging position in a competitive environment, where my resourceful experience and skills will add value to the organizational operation.

Academic Qualification

FSC– Faculty of Commerce (2016) - International school and college of Pakistan, Kuwait with basic knowledge in Business Management, Accounting, Informatics (Computer skills) and Literature.

Currently Pursuing

Bachelor of Arts from University of Punjab Pakistan ( B.A )

Hospitality in Tourism and Management from British International Academy ( HTM ) Computer Skills

Microsoft Word.

Microsoft Power Point.

Microsoft Excel.

Other Skills and Competence

Excellent interpersonal and communication skills.

Planning and organization skills, setting priorities.

Always striving for learning new skills and knowledge.

Ability to communicate with others in an effective and concise manner.

Capable to provide customer service at all properties through detailed diagnosis and resolution to maintain issues.

Sales/ Advert Marketing.

Achieving Targets.

Convincing Ability.

Ability to work on own initiative and as a team.

Intense ability to work under time pressure.

Professional Work Experience

Worked for Viva Telecom Renewal Department as a call centre representative for 5 months.

Worked for Nahda international company as Data entry agent for 3 months.

Worked for Sixt as Branch Manager 2 years.

(Jumeirah Messilah Beach & Regency Hotel)


Ensure developing excellent service standards with customers’ Requirements

Monitoring the sales revenue, margin, and expense performance initiating corrective action where required

Partnering with HR with recruiting staff

Trainer of Chauffeur Service

Check maintenance check-up for the vehicle (Damage/service)

Responsible holder of the Petrol net Cards

Dispatching the drivers to the orders

Resolving customer issues

Increasing sale and Marketing strategies

Maintaining records of the Contracts

Make important policy, planning, and strategy decisions

Manage overall operations and responsible for the effective and successful management of labour, productivity, quality control and safety measures

Work closely with GM and management team to set or implement policies, procedures and systems to follow through with implementation. References provided on request.

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