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Customer Service Sales

Location:
Qatar
Salary:
4000
Posted:
October 30, 2019

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Resume:

Curriculumvitae:

Name: IMAD EL IDRISSY.

Email: adapxj@r.postjobfree.com.

Country: Moroccan.

Mobile N: +974********.

OBJECTIVE:

To be a member of an organization where growth and prospectus are unlimited and an individual is recognized by his /her work. As a professional, I am innovative and looking a head to work in a challenging environment and strive for excellence. Qualifications: excellent marketing and communication skills /easy contact people. STRENGTHS/Skills:

• The ability to work under pressure.

• Able to work on own initiative and as a part of a team.

• Self confidence and ability to get along with people well trustworthy.

• Able for working in long period and to take responsibility.

• Good listening and quick learner.

STUDIES &DIPLOMA:

• June 2010 Bachelor of Science.

PERSONAL DETAILS:

Date of birth : April 4 1992.

Gender : Male.

Marital Status : Single.

Religion : Muslim.

Nationality : Moroccan.

Language : Arabic and English.

Passport number : kE9375463.

Expected Salary : Negotiable.

Availability : Immediately.

WORKING EXPERIENCE:

• April 4/2010 – March 14/ 2011.

Salesman in Marjane Company in morocco (clothes section).

• January 8/2012- August 13/2013.

Salesman in Carrefour Company (electronic section).

• September 15/2013-March 3/2018.

Salesman in lulu hypermarket (Qatar).

DUTIES:

To personally provide excellent standards of selling & customer service by:

• Greeting and welcoming all potential and existing customers to the store.

• Matching the customer is needs to the right product.

• Working as part of the sales team providing excellent customer service.

• Dealing with and resolving customer complaints and concerns.

• Building a great rapport with customers.

• Having team meeting and sharing best practice ideas with colleagues.

• Maintaining very high merchandising standards.

• Analyzing sales statistics and determining sales potential and inventory requirements.

• Listening his client is the first step of the sale; I must above all be attentive to the needs and expectations of the client. Active listening and questioning techniques are proven and fully apply to sales situations.

• I advise his client is following the discovery of needs i will guide the client to an appropriate offer. Sometimes the need is there; sometimes you have to know arouse this need.

• To convince his client I able to adapt my communication and my argument to his dialogue in order to create a climate of confiance.

• Displaying good listening skills to identify customer needs. DECLARATION:

I hereby declare that the information made above is true and correct to the best of my knowledge and belief.

IMAD EL IDRISSY



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