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IT Support, Information Systems, Help Desk, Marketing, Promotion

Kennesaw, GA
October 29, 2019

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RYAN WOOD** 404-***-****

*Willing to relocate*


To obtain a fulltime position that will utilize my professional knowledge and experience in an IT department of a reputable company.


Bachelor of Business Administration: Marketing & Information Systems Expected 12/2019 Kennesaw State University (KSU), Kennesaw, GA

GPA: 3.54


BEAZER HOMES, IT Tech Support - Atlanta, GA 9/19-Present

• Provide IT help for Beazer in a part-time capacity KSU INFORMATION TECHNOLOGY SERVICES, Computer Lab Student Assistant - Kennesaw, GA 8/18-Present

• Monitor the computer lab and assist students with tech related questions or troubleshooting needs BEAZER HOMES, IT Intern - Atlanta, GA 5/19-7/19

• Worked with the IT Department to see how IT affects the various parts of the business

• Resolved multiple different types of service desk tickets and assisted with new-user setup

• Positively impacted the organization by taking charge of a project to test iPads as a proof of concept device for Customer Care Representatives

MERCEDES-BENZ USA, Aftersales Intern (Vans) - Atlanta, GA 4/18-6/18

• Assisted various team members of the Aftersales Business Development team for Mercedes-Benz commercial vans

ATLANTA BRAVES, Promotions - Atlanta, GA 6/17-10/17

• Assist in the distribution of programs and promotional giveaways during Atlanta Braves home games KENNESAW STATE HOUSING, Resident Assistant - Kennesaw, GA 8/16-7/17

• Assist on-campus residents with conflict management and plan monthly programs that encouraged interactivity SKILLS

• Analytically minded



• Microsoft Office Suite

• IT support

• Customer service

• Time management

• Self-starter


• Dean’s List

• Zell Miller Scholarship Recipient

• Atlanta Falcons Ticket Team: (Assisted with the promotion of season ticket packages through autographed memorabilia giveaways.)

• Atlanta International Auto Show Intern: (Helped produce digital marketing content for the show.)

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