Admin clerk

Personal Details

Surname : Ngobeni

Names : Tintswalo Lovina

ID No : 910-***-**** 085

Driving License : C1 (Code10)

Gender : Female

Home Language : Xitsonga

Other Languages : English, IsiZulu, Sepedi & Tshivenda

Postal Address : Unit 235B-Block Van Beek Hostel

36 Sivewright Avenue

Doornfontein

Johannesburg

2094

Contact Numbers : 078-***-****/ 063*******

Email address : ******************@*****.***

Secondary Qualification

High School Attended : Gwambeni High School

Highest Grade Passed : Grade 12

Year Obtained : 2009

Educational And Training

Tertiary Qualification

Qualification : Diploma in Information Technology

Institution : Damelin College

Year Obtained : 2012

Personal Skills and Competencies

Computer literacy: (Microsoft word, Microsoft excel, Microsoft outlook, Microsoft PowerPoint Microsoft Access and Microsoft Publisher).

Time management

Creative thinking

Solve problem

Able to work as team

Working Experience

Company : Department of Home Affairs

Position Held : Admin Clerk

Duration : From 11 March 2019 Until 31 October 2019

Contact Person : Mr. Lungisa Makaka (Mentor)

Duties : Client Service Delivery

Assist clients in completing application forms and verifying that they are filled in appropriately in accordance with DHA requirements, standards and guidelines

Takes inbound calls and shares relevant information

Ensures that more queries are escalated appropriately

Solve with client’s duplicate

Act as Client Resolution Officer to resolve problems or complaints within scope of the work area

Assist with any duties required by management in the quest for client service excellence

Ensure good quality of fingerprints

Capturing of Identity and Passport application on the Modernization System

Render Transport Officer’s duties

Verification of Assets on the BAUD system

Operating Cash Register (IRE)

Capturing of Birth, Death and Marriage on the National Population Register.

Complying daily and revenue statistics.

Company : Truworths

Position Held : Sales Consultant

Duration : From June 2018 Until October 2018

Contact Person : Dipuo Mthembu

Duties : Assist customers with finding merchandise

Merchandising the store according to the MBP principles

Payments and purchases on the POS system Opening new accounts Maintaining or controlling stock losses Building relationships with customers.

References

Name

Relationship

Contact

Mr. Lungisa Makaka

DHA Mentor

Cell: 062-***-****, Office No: 021-***-****

Ms. Dipuo Mthembu

Floor Manager

Office no: 011-***-****

Mr. Bvumayi Paswavairi

Damelin College_Lecturer

Email address:

***********@*****.***, Cell:073-***-****

Contact this candidate