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Human Resources Manager

IL, 61265
October 31, 2019

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Sylvia M. Gomez

*** *** ****** **, ******, IL 61265


Key Skills & Qualifications

• 15+ years of employee relations that has consistently contributed to satisfactory productivity, motivation, and morale

• 15+ years of employee and manager recruiting, hiring, and advising

• Take initiative in delegating, organizing, and prioritizing

• Empower leadership staff in delivering quality management skills

• Resourceful problem solver capable of developing and implementing solutions to resolve complex problems

• Possess special sensitivity meeting diverse needs in varied situations

• Mentoring of supervisors and managers

• Company advocate and team leader

• Develop training that meets the customers needs at any level and to a wide range of organizations

• Union Experience

• Bilingual facilitation of training needs and materials

• Great River Human Resources Association (GRHRA) Board Member – Diversity Chair

• Illinois Public Employer Labor Relations Association (IPELRA) Training Committee Member Education

State of Illinois

Health & Life Insurance Producer

License No. 18974588

Expires: 12/31/2020

State of Illinois – County of Rock Island

Licensed Notary Public

Commission No. 823386

Expires: 7/20/2019

Black Hawk College – Moline, IL

Business Management

United Township High School – East Moline, IL

Graduated: 6/04/1996

Professional Experience

Arconic (Adecco), July 29, 2019-Present

Talent Acquisition Consultant:

Advising, counseling, and supporting Executive personnel in the interpretation of and adherence to Corporate Headquarters (Pittsburg, PA) and Davenport Corporate Operations human resources initiatives, policies, and procedures. This includes ensuring compliance with federal and state employment laws and regulations. Supporting aspects of recruitment and retention activities for salaried employees.


Benefit Staff, August 1, 2018-July 31, 2019

Human Resources Consultant:

Provide Human Resources support to 25+ large clients within the Iowa & Illinois area. This included visiting sites in several states across the U.S. for on-site training needs. Developed bilingual materials for all levels of communications within the organization. Accomplishments: Able to bring additional business to the firm related to Human Resources. iTek Interpreting Solutions, May 2019-Present

Medical Translator:

Translation of medical documentation and terminology between staff and patients for many businesses in the Illinois and Iowa area.

Rock Island County, February 2015-July 2018

Human Resources Generalist:

Performed a wide range of work overseeing all administrative functions related to human resource management, employee development and customer service with a thorough understanding, interpretation, and administration of Federal and State wage and hour laws, regulations, and compliance including but not limited to Payroll, Benefits, FLSA, ADA, FMLA, and EEO. Accomplishments: Maintained a healthy working relationship with the Elected Officials that ensured they would call on the Human Resources Dept. for their department needs. Cuatro Language Services, September 2012-June 2018 Medical Translator:

Translation of Medical documentation and terminology between staff and patients for all Quad City Trinity hospitals and ORA Orthopedic centers.

APAC Customer Services, Inc., August 2013-February 2015 Senior Recruiter:

Managed the recruiting process for business program client companies from sourcing to on-boarding. Successfully established a pipeline of qualified candidates for future hiring needs for multiple requisitions ensuring a smooth and positive candidate experience. This was accomplished by implementing competitive intelligence and industry knowledge to research and identify new recruiting channels.

Accomplishments: Consistently met bonus goals by filling client needs for staffing. Volt Consulting Group, November 2011-August 2012

Relationship Manager:

Managed the administration of the Deere & Co. contingent program maintaining the functional structure of departmental development, employee relations, training and development, benefits, compensation, organizational development, and employment processes. Successful liaison for the Deere hiring managers, Human Resources Dept., and contingent workers of several staffing agencies. Hill & Valley, Inc., September 2005-November 2011

Bilingual Human Resources Specialist:


Managed the administration of human resources policies, procedures and programs throughout the facility including but not limited to departmental development, employee relations, training and development, benefits, compensation, organizational development, and employment processes. Accomplishments: Was able to bring in a more diverse workforce. 85% heavily Hispanic populated to 55% Hispanic workforce. I implemented the E-Verify employment verification into the hiring process. Oscar Mayer, Kraft Foods, July 1998-August 2005

Training Coordinator:

Monitored and maintained the training curriculum compliance of employees for specific job groups and departments. Successfully developed behavioral based training modules for salaried and operations employees. Developed and conducted organizational development activities and training that supported specific operations and behavioral based needs. This was accomplished by working with specific task trainers on quality delivery techniques and requirements. Accomplishments: Successfully worked my way from production line union-member to the Human Resources Dept. within my first 2 years of employment. Certified in Targeted Selection – Quick Hire

References Available Upon Request

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