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Teacher, Customer Service, Problem Solver, Very energetic, Organizer

Washington, DC
October 31, 2019

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Miriam Haskins



Very energetic Expert planning and communication skills

Great customer service skills Dynamic problem-solving skills

Outstanding leadership skills Enormous organizational skills


Substitute Teacher District of Columbia Public School System 1/2013 thru 2/2019

Developed lesson plans

Coached students in reading, writing, and learning skills; class of 10 students 90% passed above average in reading and writing skills.

Worked on a team to implement plans for students at Ballou Senior High School to read four novels within two-month period to write book reports or create posters on up to date topics.

These challenging assignments increased classroom attendance from 45% to 95% throughout the year.

Sales Associate Macy’s Department Store Washington, DC 11/2012 thru 12/2012

Greeted customers and gladly assisted them in finding merchandise.

Assisted customers in opening new charge accounts which was at least two or more accounts weekly.

This bought in more regular customers and revenue to Macy’s; received cash bonuses.

Teacher’s Assistant Drew Elementary School Washington, DC 3/2007 thru 7/2011

Assisted teacher to teach reading, writing, and English skills.

Supervised students on the playground and in the lunchroom and at special classes like art and music.

Gladly accompanied autism and special education students to Special Olympics activities weekly.

Assisted teacher with 20 pre K 4-year olds in remedial reading, math, writing skills. In this way the lead teacher’s day ran more smoothly.

Contemporary Services Corporation Upper Marlboro, MD 1/06 thru 1/2007

Title: Event Staff

Worked at various entertainment entities where I confiscated tickets at entrances at places like the football field in Largo, Maryland, basketball games at COMCAST at Maryland University and other entertainment locations.

Kept noise down in the crowd, serviced customers, kept environment safe.

Frisked consumers for dangerous objects or foods or bags not allowed on premises.


Secretary General Services Administration Washington, DC 7/1973 4/1988

I managed the secretarial pool for one year simultaneously as division secretary and branch secretary, which led to a year’s cost savings of $20,000.

Adequately answered telephones for 10 managers and promptly referred callers to appropriate person and relayed messages.

I diligently provided advice for four subordinate secretaries concerning matters such as time and leave, travel, and correspondence procedure. This highly improved the secretaries workflow daily.

Volunteer Work

Martha’s Table Washington, DC 1/2012 thru 8/2015

Prepped and served lunch meals for the homeless once a month.

Assisted in cleaning kitchen and work area and washed dishes after serving.

By noon time customers lined up to receive their hot meals outside..

So Others Might Eat Washington, DC 1/2011 thru 1/2019

Assisted in cooking food and serving to the homeless monthly or as needed.

Cleaned tables, floors, and dishes after serving breakfast and dinner.

We served 400 or more customers by the end of breakfast or lunch meals.


Bachelor of Science Degree University of the District of Columbia Washington, DC

Office Administration – December 23, 2011

Certificate of Bible Ministry Greater Mt. Calvary Holy Church August 2015

Masters Degree in Clinical Counseling Washington Adventist University Takoma Park, MD

August 2017 – November 2018

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