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Senior Project Analyst

Providence, RI
October 31, 2019

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Cranston, Rhode Island *****



Highly skilled professional with extensive experience managing projects for enterprise-wide strategic business process improvement programs. Adept at developing professional relationships with strategic business partners and stakeholders throughout all facets of project execution to attain business goals. A collaborative team player that seeks to add value continually, with a strong proficiency in producing professional-quality executive and status reports, utilizing strong written, communication, organizational, and interpersonal skills.


Citizens Bank 6/2017-8/2019

Associate Project Manager

Key executive support for the Business Services division, providing assistance with management routines, creation of divisional presentations for the Board of Directors, governance/compliance/operational risk committees, and Monthly Business Review meetings with the Chief Executive Officer. Provided strategic messaging on business initiatives for the Bank’s cybersecurity program, portfolio delivery, technology, risk and governance, finance, properties, and data management priorities.

Edited and formatted strategic content to enhance the overall brand and professional quality of executive presentations

Organized and created a monthly divisional status document for the CEO highlighting all accomplishments, financials and most meaningful projects impacting the strategic goals and objectives of the division `

Lead a regulatory project to create the 2018 IDI Resolution Plan which documents key systems, colleagues and vendors

Ensured compliance with company’s Records Management policy by leading a team to close the risk issue within six months

Citizens Bank 4/2014-6/2017

Senior Risk Specialist / Reporting and Analytics

Secretariat for three monthly corporate governance executive risk committee meetings for Business Services Risk

Extensive senior management engagement to compile relevant monthly agendas, committee documentation, informational materials, and follow-up on action items for distribution to all members and stakeholders on a timely basis

Provided administrative support for interagency federal regulatory examinations for the division

Pro-active member of the Business Services Risk Activities Committee coordinating the 2014-2016 Credo Week Activities for colleagues in addition to colleague volunteer events throughout the year to support communities and colleague engagement

Contractor/Project Management 1/2007-3/2014

Project Management Office leader who successfully met milestone targets in collaboration with multiple business work streams to meet schedule deadlines. Held various project positions within major industry leaders listed below. Primarily engaged in project scheduling, developing stakeholder requirements, and Change Management activities identified by continuous improvement projects. Document meeting minutes, executive reporting, monitor risks, issues, and action items from initial identification through closure.

Senior Project Analyst, Revenue Solutions, Inc., Providence, RI 5/2013-1/2014

Planned and prepared weekly presentations for the Executive Steering Committee meetings

Implemented organizational change programs to effectively inform and engage key stakeholders

Managed and tracked the Microsoft Project schedule and reported on progress and critical path variances

Applied extensive knowledge of principles, policies, and practices related to project implementation

PMO Coordinator/Jr. Project Manager, Covidien (Signature Consultants), Mansfield, MA 7/2012-3/2013

Successfully met milestone targets in collaboration with multiple business work streams

Coordinated logistics for global team meetings and large scale training events

Prepared agendas for the senior leadership and executive team meetings

Monitored risks, issues and action items from initial identification through follow-up, escalation and closure

Coordinated activities of the project teams to track and meet schedule deadlines

Tracked actual vs. forecast financial expenditures and reconciled monthly invoices

PMO Coordinator, Blue Cross of RI, (Bridge Technical Solutions), Providence, RI 7/2011- 7/2012

Project Management Office Coordinator for an enterprise-wide federally mandated project

Prepared project status presentations for executive sponsors’ weekly meetings

Maintained and monitored Microsoft Project schedules, risks, action items and the team SharePoint site

Program Coordinator, TJX, Inc., (Sapphire Technologies), Framingham, MA 2/2011 – 7/2011

Engaged with business lines, colleagues and stakeholders to identify business requirements

Organized weekly project team meetings and senior management meetings

Developed effective working relationships as a key liaison with various business areas to communicate business decisions across the project team and coordinate change management activities

Maintained and reported weekly progress from the master project plan for a complex multi-year project

Created weekly and monthly executive management reports and presentations

Project Analyst, RBS Citizens, Cranston, RI 11/2009-2/2011

Coordinated for several Organizational Change Management projects extending across business lines

Prepared Executive Steering Group presentations and project status weekly reports

Composed and distributed meeting agendas, minutes, and monitored risks, issues and action items

Monitored for compliance with policy and procedures and tracked success factors for business projects

Project Coordinator, Pfizer, Inc. (Comsys, Inc.), New London, CT 1/2007- 12/2008

Coordinated all meeting and event planning for a global Business Process Improvement projects

Created Executive Summary reports to include key project milestones, progress, issue and risk assessments

Organized content for corporate communications and maintained documentation on SharePoint

Created and monitored MS Project plans, documented meeting Minutes and followed-up on action items


Bachelor of Science - Rhode Island College, Providence, Rhode Island

Business Analyst Certification - Bryant University, Smithfield, Rhode Island


Office365; Microsoft Office Suite - Project, PowerPoint, SharePoint, Word, Excel, Outlook, Adobe Pro XI

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