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Office Sales Executive

Rawdat Al Khail, Qatar
October 26, 2019

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Svetlana Sholokhova


Mobile: +974-****-****/

+380**-***-**-** Ukr.number

Personal Details

Full Name: Svetlana Sholokhova

Date of Birth: February 09, 1987

Nationality: Ukrainian

Current Country of Residence: Qatar

Marital Status: Single

Educational / Certifications

•ECOMOMY AND TRADE INTERNATIONAL UNIVERSITY OF UKRAINE, Donetsk city, 2005 -2010, Diploma, Specialist in Finance

•Certificate of completion English Language Dynamics Course English as a Second language” in Michael Gott International School, KIEV 04-02-2016

•Certificate of completion Polish Language Course “Level A1” in Poland Club, KIEV 24-03-2016

•MS Word, MS Excel, MS Outlook, PowerPoint, Advanced user

Lingual Ability

•Ukrainian: Native Language.

•English: Fluent (written and spoken).

•Russian: Fluent (written and spoken).

•Turkish Fluent (written and spoken).





Interacts with customers to ensure they have an outstanding experience.

Anticipate store needs, reads body language and picks up on cues to help customers.

Keeps up-to-date on merchandise choices and uses suggestive selling/outfitting skills to share this knowledge with customers.

Maintains and updates visual and presentation standards throughout the store by completing and styling all table layers and forms and faceout changes according to USR report, program and visual guidelines.

Clean, organize and maintain store.

Audit for size availability, fills store efficiently and quickly, and ensures assigned zones are standardized and merchandise is steams and stacked neatly for east of shopping.

Develop good working relationships with others.

Keep managers informed of customer merchandise and business flow issues.


DOHA FESTIVAL MALL 2016 - 2019/ Doha, Qatar


Promote products and services to customers and negotiate contracts with the aim of maximizing profits

Organizing sales visits

Demonstrating and presenting products

Establishing new business

Maintaining accurate records and data base of the clients

Supply management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services

EDGE GRAVITY 2014 - 2016/ Kiev, Ukraine


General office management – organize office operations and procedures (e.g. receipt and diarizing of documents, reporting on expenses on behalf of employees in internal tool)

Dealing with correspondence, emails, queries

Preparing letters, presentations and reports

Arranging appointments, booking meetings rooms and conference facilities

Liaising with staff and managing contractual agreements with suppliers

Provide general support to visitors

Maintain office supplies and upkeep (stationary, snacks, water, etc)

Data entry

Manage relationship with vendors and landlord, ensuring that the office is in proper working order

Responsible for managing office services by ensuring office operations and procedures are organized, correspondences are controlled, filing systems are designed, supply requisitions are reviewed and approved

Responsible for developing and implementing office policies by setting up procedures and standards to guide the operation of the office

Partner with HR to maintain office policies as necessary

Participate actively in the planning and execution of company events

Coordinate schedules, appointments and booking

Provide active feedback about how to improve internal processes

PAREXEL COMPANY 2013 - 2014/ Kiev, Ukraine


Answer and Transfer of calls, screening calls and take messages

General administrative functions (filing, printing, copying, faxing, laminating)

Greet visitors (clients/vendors) with a professional and positive attitude and in line with the security procedures

Coordination of transportation/taxi arrangement for Paraxel visitors, volunteers and external visitors

Coordinate travel requests, hotel reservations, vehicle bookings with contracting travel agency

Meeting planning

Coordinate/distribute hospitality requests for internal /external meetings

Process incoming and outgoing mail, faxes and packages

Coordinate courier express service

Administrative support

Administration of helpdesk requests

Raising/administration of purchase orders

Administration of Company vehicles

Coordination with archiving company


(PUBLIC JOINT - STOCK COMPANY) 2011 - 2013/ Kiev, Ukraine


Effectively assess credit risk and client viability

Analyzing financial statements and cash flow of customers

Provide customer service support and professional financial guidance

Prepare written credit-approvals and denials

Consult and negotiate with clients regarding financial transactions, payment terms, credit limits

Financial forecasting

Review credit applications and perform credit checks

Understanding of business, economic and bank risks

Keep abreast of financial news and trends

Practice due diligence

PRIVAT EMPLOYER GLEBOVA T.V.” 2010 – 2011 / Kiev, Ukraine


Control after sales of product on the places of retailment

Communication between retail and wholesale trades

Signing of contracts for trading in the places of retail

Creation and control after advertisement

Identifies current and future customer requirements by establishing rapport with potential and actual customers and other persons in a position to understand service requirements

Ensures availability of merchandise and services by approving contracts, maintaining inventories

Maintains operations by initiating, coordinating, and enforcing program, operational and personnel policies and procedures

Contributes to team effort by accomplishing related results s as needed

Special skills / Talents

communicate well with a wide range of personalities

good customer service experience

strongly self-motivated

good team player

operating well with office equipment (fax, copier, mail, etc)

problem solving

decision making

good analytic and assessment skills


planning and organization

time managing


fast learner

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