First Names: Nicolene
Identity number: 880**********
Residential Address: Amandel Street, Greenhills
Contact Details: Cell No : 061-***-****
Marital Status: Divorced
Nationality: South African
Criminal Record: None
Home Language Afrikaans, Read, write and speak
English, Read, write and speak
Last School Attended: Hoerskool Carletonville
Highest Grade Passed: Grade 11 (2005)
Mahindra Global software
Peugeot Service Box
Employment History Temping position
Company SAB Brewery Brits
Duration June 2008 – October 2010
Job title Data Capturer / Administrator
Main Duties Provide both clerical and administrative support to department heads. Ordering, maintaining stationery and equipment supplies. Filing all documents and computer-based information. Data capturing and office administration.
Reason for leaving: Contract expired
Company Alan Dick Africa (Pty) Ltd
Duration November 2010 – March 2011
Job title Receptionist
Receive, direct and relay telephone messages and fax messages. Develop and maintain a current and accurate filing system. Assist in the planning and preparation of meetings, conferences and conference telephone calls. Maintain an adequate inventory public and customers. Monitoring of staff movement in and out of the organisation general administrative and clerical support. Maintain appointment diary and schedule appointments.
Arrange travel through internal or outside agents. Greet, assist and direct visitors and the general public. Provide administrative services for the Executive Director. Update and supervise delegated tasks to ensure progress to deadlines.
Reason for leaving: Contract expired.
Company Business Images (Pty) Ltd
Duratio October 2012 – February 2013
Job title Internal Sales
Sales of Stationery and different products. Preparing and sending Quotations.
Loading all relevant information on systems Orders and credit application forms. Cold
canvasing and marketing our products. Efficient and friendly client liaison.
Reason for leaving: Contract expired.
Company Appropriate Process Technology
Duration 1 April 2013- 30April 2013
Job title Reception
Answering all incoming calls and various other administrative tasks assigned to me.
Reason for leaving Contract expired
Company Copystar (Pty) Ltd
Duration May 2013 - February 2014
Job title Personal Assistant to Sales Manager
Canvassing new Clients and assisting existing clients. Making appointment with the manager
for prospective sales. Keeping Diary of Sales Manager. Assisting Clients with queries and
problems. Drafting of new Sales and service contracts. Typing of minutes and arranging of
Reason for leaving Accepted a position at GDP Basson’s Investments (Pty) Ltd
Company GDP Basson’s Investments (Pty) Ltd
Duration February 2014- February 2015
Job title Senior Service Advisor / Trainee / CSI / Administrator / Supervisor
Booking of vehicles by telephone and over the counter. Pre-printing of job cards. Receiving
and checking in of vehicles with customers. Updating customer information. Updating
vehicle information. Updating work requested. Workshop loading when manager on leave.
Monitoring workflow of vehicles in the workshop. Estimate work to be done
To customer/service on a maintenance plan. Authorization of parts needed in other
departments and or workshop. Follow up on parts and work flow. Updating customers
costing of labor and consumables. Invoice of job cards on work completed. Reporting on
work carried out. Speeding up the progress at the wash bay. Contacting customers when
vehicles are ready for collection. Reading and explaining work carried out to customer.
Handing over vehicle to customer after walk around. Handling workshop complaints with
manager. Handling difficult customers with manager. Handling workshop comebacks with
manager. Checking vehicle history. Receiving cash receipts. Filling job cards when done.
Liaising with Service and maintenance groups
Instructor Trained all new Service advisors. Attend to all training from
GWM, MAHINDRA, SSANGYONG & PEUGEOT
Supervisor Monitoring workflow of Service, parts departments and the workshop.
Extended Warranties Motorite, Liquid Capital, AMP, AMH Financial Services, Motorway, First Auto, Standard Bank Fleet, MFC, Absa Fleet, Imperial, Moto Mend, Hollard, Westbank.
Reason for leaving Retrenched Feb 2015.
Company Rand West Brake and Clutch
Duration 2016 -2018
Position Front Desk Service Advisor
Customer focused role handling enquiries over the telephone and directly with clients. Arranging appraisals, training staff and meeting service targets.
Reason for leaving Resigned
Company VDS Autobody
Duration July 2019- current
Job title Data Capturer / Office Administrator
Capturing all customers details as well as all the job that needs to be done on their vehicles.
Capturing all extra additional’s asked from assessors on the customers vehicles.
Filling / Credit notes – RFC all parts that is wrong or not needed.
Capturing all Insurances details of work VDS has done.
Answering all incoming calls when reception is busy.
Provide both clerical and administrative support to department heads
Reason to leave To be discussed in interview