Data Entry Customer Service

Lela E Kent

***** ********* ***** • Houston, TX *7064• 832-***-**** • ****.****@*****.***

Objective

A self-motivated individual looking to transition from the field of education to pursue an engaging, fast-paced, customer friendly office environment, where I can utilize my experience in multi-tasking, data entry and communicative skills.

Education

Sam Houston State University Huntsville, TX

Bachelor of Arts Degree in History & Minor in English May 2010

Experience

Harmony School of Technology Houston, TX

Teacher August 2019 - Present

Team build with co-teachers on lessons to assist student in academic excellence

Date Entry items such as grades and attendance

Prepare lesson plans according to class subject and student ability

Analyze work assignment and projects produced by students

Report on overall development of students, subject and classes each school year

KIPP Generations Collegiate Houston, TX

Teacher September 2015 – June 2019

Teacher and Instruct students in the 9th, 10th, and 11th grade level on various literatures as well as various writing skills.

Team build with co-teachers on lessons to assist student in academic excellence

Date Entry items such as grades and attendance

Prepare lesson plans according to class subject and student ability

Analyze work assignment and projects produced by students

Report on overall development of students, subject and classes each school year

Kidventure Houston, TX

Assistant Director & Customer Service Representative May 2015 – Present

Provide customer service support to customers via phone

Create fun learning environment for campers

Data entry in registration of campers

Report on the overall development of campers and counselors daily/weekly

Team build with counselors and co-workers to assist campers

YBM/ECC Gimpo, South Korea

English Teacher August 2011 – July 2014

Provide English learning environment in grammar, phonics, language, art, science, and writing

Engage in parent phone calls to update on student progress

Data Entry items such as grades and attendance

Hallmark Houston, TX

Cashier/Closing Manager October 2004 – July 2011

Create customer friendly environment

Assist customers in locating products

Data Entry for closing numbers

Answer the phone to assist customers over the phone

Additional Skills

Technical: MAC OS; XP & Vista OS; MS Office (Excel, Access, Word, PowerPoint, Outlook);

Comfortable communicator; contributes to the working environment in a positive manner

Works well on teams as well as individually; high-energy self-starter

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