No - **, SVL, GSV GARDEN,
Behind Anugraha school,
Tamil Nadu – 641006, India.
D.O.B.: 31st December 1993
Billing Engineer (Cloud - Azure) – Lowes – July 2017 – Till date
●Assisting the Sr. Billing Engineer on various construction projects
●Analyzing the requirements of the project and preparing the estimations accordingly
●Inviting quotations from vendors for materials and services and suggesting the management team about the most cost-effective option.
●Preparing cash flow reports and BOQ (Bill of quantities) for the organization and reporting them to the team lead
●Interpreting tenders/ contracts of or for the clients
●Prepared list of vendors who met requirements of the company and submitted it to the Billing Engineer
●Verified the bills for correctness and accuracy
●Coordinated inter-departmental billing operations and maintained a record of the same
●Informed the company about prevailing market rates of material and labor. Also, maintained a record of changing trends in the market conditions
●Executed costing related activities concerning civil projects
Systems engineer – Dell International services – August 2016 to Jul 2017
●Performing design and development of Web applications in cloud environments using .Net framework
●Working closely with other development teams, QA teams, and project management teams and contributing to the overall success of the project
●Participate as a member of and work with others/offshore development teams
●Provide time / resource estimates to technical leads/PM for assigned projects
●May work on design of the database schema and creating PL/SQL stored procedures
●Execute Unit tests & provide mentoring and guidance to other developers
●Develop processes, implement effective workflow and embrace best practices
●Develop and continue to refine CRM change management standards and tools
●Provide technical documentation and facilitate training to the administrators and end users of the system
●Conduct user training and create and maintain knowledge transfer documentation
●Build CRM forms, screens, and views as well as workflows and reports for the user interface
●Be a member of the CRM development community affecting and driving efficiencies across the company
●Provide redundancy and backup support for other team members
Technical Support Engineer – HP Inc. Bangalore - June 2015 to august 2016
●Managed base level IT support to consumer clients., Handling Technical and Process Escalations
●Providing networking, design, installation and maintenance services
●Proficient in handling escalated calls and providing 1st & 2nd Level Technical Support to end-users.
●Resolving the issues over the telephone, chat and by email.
●Repairing and maintaining TCP/IP networking and hardware.
●Imparted on the job training to the new hire, Coached and mentored engineers on the floor.
●Good knowledge about Active directory, DNS and DHCP.
●Providing Quality and technical updates to the team members.
●Experience with MS Office Packaged and Mail Clients
●Awarded Best performance for consecutive 2 quarters.
●Awarded Outstanding Employee for customer satisfaction.
●Bachelor of Engineering in Electronics and Communication Engineering – Dr. NGP Institute of technology ( Anna University, Chennai) Coimbatore – 2015 – 7.8/10 (CGPA)
●Diploma – GRG polytechnic College, Coimbatore, India – 2012 – 87%
●Class X – CMS Matric Higher Secondary School, Coimbatore, India – 2009 – 72 %
SKILLS AND CERTIFICATIONS
●Project Management: plan and schedule project deliverables, goals, and milestones; efficiently identify and solve project issues
●SQL Server - working knowledge of designing/deploying SSRS custom reports / dashboard, specifically with Dynamics CRM entities
●Cloud knowledge – AZURE and Google cloud certified
●Microsoft certified - MCSA, MCSE
●Good verbal and written communications skills