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Administration and telecomunications

Location:
Johannesburg, Gauteng, South Africa
Salary:
R5000
Posted:
October 28, 2019

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Resume:

CURRICULUM VITAE

OF

SKHOSANA REFILWE LUCIA

,

CURRICULUM VITAE

PERSONAL PARTICULARS

Surname: Skhosana

Full Names: Refilwe Lucia

Identity number: 970**********

Date of birth: 1997/04/06

Gender: Female

Marital status: single

Nationality: South African

Race: black

Home language: IsiNdebele

Other languages: Isizulu, Sepedi and English

Dependants: None

Criminal record: None

Health: Very Good

Hobbies and Interests: Reading and cooking

CONTACT DETAILS

Physical Address: 53 Emmangweni section

Tembisa (Mhlabeni str)

Code 1632

Postal Address: As above

Contact Numbers: 064*******/073*******

Email Address: adao3q@r.postjobfree.com

EDUCATIONAL QUALIFICATIONS

Highest Grade Passed: Grade 12

Year Obtained: 2015

School attended: Masiqhakaze Secondary School

Subjects Passed: Isizulu Home Language

English First Additional Language

Mathematical Literacy

Life Orientation

Accounting

Business studies

Economics

TERRTIARY QUALIFICATIONS

Name Of Institution: Rose Bank College

Course: Diploma in Business Management

Modules: Business Management 1

Business Communications

Marketing

Entrepreneurship

End User Computing (Microsoft word)

End User Computing (Power Point and Access)

End User Computing (Excel)

Year Obtained: 2015

Certificate/Outcomes Course not complete due to financial constraints (only studied for one year out of a two-year course)

OTHER QUALIFICATIONS

Name of Institution: Southampton City College

Course: Call Centre

Modules: INBOUND:

Inbound call management, Communications

Customer care and Telephone etiquette

OUTBOUND:

Sales training, Debt collection

Assertive and Listening skills

Year Obtained:

Certificate/Outcomes: Course completed/Passed

Work Experience

Name of company: Hotel Stay

Job Position: Call Centre Agent

Location: Pretoria

Duties: outbound (selling hotel discount cards to hotel clients Reason for leaving the company: did not get paid for 3 months and didn’t sign any contract Year: 2018



Contact this candidate