Sales Front Desk
Resume:
ANGELA DOS SANTOS MARCIAL
Cell:+268-********/ +27-61-645-****
**************@*****.***
PERSONAL INFORMATION
MARITAL STATUS : Single
NATIONALITY : Swazi
IDENTITY NUMBER : 900**********
AGE : 29
OBJECTIVES
“To grow and develop within an organization in which I can share my experience and learn the business culture thus improving my knowledge as well as making a significant contribution.”
EDUCATIONAL BACKGROUND
1.EDUCATIONAL QUALIFICATION
SCHOOL ATTENDED : St Mark’s High School
PERIOD : 2003 – 2007
HIGHEST GRADE PASSED : IGCSE
SUBJECTS PASSED : English Language
Mathematics
French
Food and Nutrition
Fashion and Fabrics
Combined Science
2.TERTIARY QUALIFICATION
COURSE : Diploma in Catering and Hospitality Management
INSTITUTION : Birch Cooper Institute
YEAR STARTED : 2010
YEAR COMPLETED : 2010
COURSE : Diploma in Call Centre Management
INSTITUTION : Birch Cooper Institute
YEAR STARTED : February 2011
YEAR COMPLETED : June 2011
WORK EXPERIENCE
COMPANY : Future Estate
POSITION : Secretary
PERIOD :September 2018 – December 2018
RESPONSIBILITIES :Attending to walk-in customers and clients
Attending to queries
Taking minutes during meetings
Routing messages to the correct people
Organizing refreshments for meetings
COMPANY : Phoenix of Swaziland Assurance Company
POSITION Sales & Marketing Executive May 2017-October 2017
POSITION : Receptionist March 2018-August 2018
RESPONSIBILITIES : Attending to walk-in customers and clients
Attending to queries
Preparing quotations and getting approval by the CEO
Day to day admin duties
Generating sales and being responsible for the end to end
Delivery by visiting brokers and direct clients
: Welcoming Clients and providing refreshments
: Cleaning the office as well as ensuring the Reception area
COMPANY : Geo Stainless Steel Production(South Africa)
POSITION : Receptionist
PERIOD : 2 years
FROM : February 2015 - March 2017
RESPONSIBILITIES : Attending to walk-in customers and clients
Attending to queries
Preparing quotations and invoices
Day to day admin duties
REASON FOR LEAVING : Personal issues, not with the company though.
COMPANY : Liu-Jo and Sarah Pacini (South Africa)
POSITION : Sales Assistant
PERIOD : 1 year
FROM : November 2013- November 2014
RESPONSIBILITIES : Attending to walk-in customers and clients
Sales
REASON FOR LEAVING : Maternity leave
COMPANY : Sibane Hotel
POSITION : Front Desk Receptionist
PERIOD : 2 years
FROM : June 2011- October 2013
RESPONSIBILITIES : Attending to guests
Checking in and checking out guests
Answering the phone
REASON FOR LEAVING : I landed myself another job.
SKILLS ACQUIRED
Computer literacy, ability to meet deadlines, sound interpersonal skills, well developed listening skills, able to work under minimal supervision as well as being able to learn new tasks quickly and efficiently
LANGUAGES
Fluent in English. Studied French in High School. Beginner in Sisiwati. Able to understand Portuguese and Zulu.
HOBBIES
Listening to music, playing basketball, travelling, shopping, performing my music and interacting with people.
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