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Administrative Assistant Customer Service

Location:
Oxon Hill, MD
Salary:
$35,000
Posted:
October 23, 2019

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Resume:

Doretha Scott

**** ******* *****

Fort Washington, MD 20744

301-***-**** Mobile

Email: adanxq@r.postjobfree.com

OBJECTIVE

Seeking an Administrative Assistant position with a company that will allow me to fully utilize my communication, organizational, and problem-solving skills.

EDUCATION

Eastern Senior High School Washington, DC District of Columbia Public Schools High School Diploma

EXPERIENCE

Potomac Electric Power Company 2003 – 2015 Engineering Service Associate Washington, DC

Responsible for issuing permits, and review of customer permit applications

Performed duties for Supervisor Senior Engineer and designers

Prepared and packaged prints and reports to send to construction department

Answered phones and directed calls from customers to appropriate employee for servicing

Greeted and escorted customers to for scheduled meetings

Assorted and distributed incoming and outgoing mail

Potomac Electric Power Company 1992 – 2002 Customer Service Administration Secretary Washington, DC

Performed selective duties for multiple supervisors and employees

Typed memos to send to customers as it pertained to individual accounts

Answered phones and directed calls to appropriate departments for servicing

Greeted and escorted customers to scheduled meetings

Completed weekly time and attendance for all employees

putting together training materials for training classes

Created, facilitated and implemented professional development trainings for employees

Ordered office supplies

Responsible for maintenance and technical updates for clerical machines

Central Intelligence Agency 1977 – 1987

Branch Chief Secretary Langley, VA

Completed and typed large reports and memos for supervisors

Answered phones and direct calls to indicated employees

Greeted and escorted visitors throughout facility

Sorted and distributed incoming and outgoing office mail

Ordering office supplies

Completed weekly time and attendance for employees

SKILLS & ABILITIES

Filing

Decoding

Microsoft Word

WMIS application



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