Sales Social Media
Resume:
Marsha Hill
*.*******@*****.*** • 519-***-**** • linkedin.com/in/marsha-hill-74049a22/
Senior-Leader in Sales Management
Customer-centric, and results-driven sales professional with expertise in identification, development, acceleration, up-sell, and closure of transactions.
Skilled in developing and driving productive relationships among key stakeholders while also resolving complex issues, delivering comprehensive technical and operational solutions which consistently achieve and exceed financial and business targets.
Powerful force in achieving high-level sales through administration of unparalleled research, analytical, planning, and presentation skills while also succeeding and excelling in fast-paced environments with proficiency in prioritizing and facilitating multiple tasks.
Power to propel teams to excel at penetrating major corporations by clearly articulating vision and value, and solving the customer’s most pressing business needs.
— Areas of Expertise —
Planning & Management Process Improvements Cross-Functional Initiatives Analytics & Presentation
Relationship Development Customer Success Sales & Marketing Strategy Compliance & Reporting
Team Building & Mentorship Deal Structuring & Negotiation Financial & Business Target Achievement
Professional Experience
Erwin Hymer Group
REGIONAL SALES MANAGER
Cambridge, ON
2016 – 2019
Charged with oversight of sales growth, customer satisfaction, and daily operations across all locations. Plan and execute on-site visits in partnership with location managers to review and enhance profit and loss (P&L), inventory control reports, percentage of total sales, and guest loyalty. Cultivate and maintain relationships with clients to drive delivery of unparalleled services to clients.
Key Accomplishments:
Drove improvements to top line revenue production, store traffic, brand loyalty, and control expenses through meticulous analysis of results across various operation reports.
Ensured maximization of overall sales through delivery of proven-effective coaching and mentoring on customer-centric selling strategies.
Fostered positive learning environment and boosted morale through implementation of rewards and recognition programs while also motivating and inspiring direct reports and cross-functional teams.
Achieved and exceeded designated projections through conceptualization and development of action plans, provision of tools and mentoring, and effectuation of sales and performance goals across locations.
Facilitated minimized risk of loss through implementation of loss prevention policies, systems, and procedures across all locations while mitigating and eliminating discrepancies in stock inventory.
Recognized for doubling sales within a year, generating portfolio growth within declining market segment, launching new products, driving training and development, achieving largest amount of retail sales as top performer within new industry.
Wonderland Food and Equipment
ACCOUNT MANAGER
Cambridge, ON
2012 – 2016
Coordinated reconciliation of customer issues through delivery of best practice communications and facilitation of service knowledge. Participated in ongoing learning and application of procedures, to exceed company needs and achieve organization goals and expectations.
Key Accomplishments:
Demonstrated perpetual success in provision of courteous, professional service to potential and existing customers, subsequently influencing purchasing decisions and exceeding assigned personal sales goals and metrics.
Ensured customers' individual needs were consistently met in timely, diligent, and empathetic fashion by cultivating strong premise for promoting customer satisfaction.
Secured repeat business through fostering of long0term client relationships and effective maintenance of client base.
Propelled business growth by 15% while also capturing accounts never previously held.
Breeze Max Web
GOOGLE SPECIALIST
Cambridge, ON
2010 – 2012
Directed consummate processing of invoices, updating of account databases, and opening of new accounts in partnership with accounts payable team. Maintained oversight for all facets of accounts, including social media, platforms, search engines, and websites.
Key Accomplishments:
Honored for unparalleled customer service through effective reconciliation of concerns in expeditious manner while also maintaining oversight of key accounts with high-revenue.
Utilized customer education of business solutions and product offerings to enhance and drive revenue.
Education
Health & Safety Coursework,
Conestoga College, Waterloo, ON
Computer Studies Coursework,
Sheridan College, Oakville, ON
General Arts & Science Diploma,
Fanshaw College, London, ON
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