Experienced business support professional, well versed in efficient handling of office logistics and information flow; demonstrated capacity providing comprehensive support at executive levels.
— Key Qualifications —
Highly focused and results-oriented in daily office routine and complex, deadline-driven operations; prioritized multitasking with high levels of organization.
Exceptional ability to analyze and interpret information in terms of problem identification and solution management in challenging environments, taking appropriate course of action.
Adept at coordinating executive calendars, meetings and conferences, and event planning ensuring full support and effective troubleshooting at all phases.
Skilled management of accounting, accounts payable and accounts receivable, billing and collections, and databases; proficient in Word, Excel, PowerPoint, Visio, Outlook, Content Server, and SharePoint.
Outstanding interpersonal / business communication skills dealing with a diverse client base in person, on telephone, via e-mail, and in business letters on behalf of company.
Propak Systems Ltd. – Airdrie, Alberta
Administrative Assistant (2019)
Support the finance team along with assisting HR, payroll, accounts payable and accounts receivable.
Cenovus Energy Inc. – Calgary, Alberta
Administrative Assistant (2010 - 2019)
Coordinate administrative services and office support for integrated oil and natural gas company. Manage workflow for vice president, accountants, and company tax team, handling planned and ad-hoc projects, programs, and reports. Ensure high levels of business communication with clients and public. Track, monitor, and process expenses and AR / AP.
Maintain system of daily controls to ensure all business tasks sequenced and addressed in terms of priority and importance to management.
Bleackley Hanson, Chartered Accountants – Calgary, Alberta
Office Administrator (2000 - 2010)
Oversaw daily operations, directed workflow, and allocated appropriate resources to maintain business support of accounting firm with four accountants and nine staff. Served as executive gatekeeper and liaison for internal and external office communications and business correspondence. Held responsibilities for client scheduling, billing, AR / AP, related financial management, record keeping, and database management
Managed cost-effective procurement of office equipment and supplies, carefully researching office needs and triggering action for procurement.
Earth Tech (Canada) – Calgary, Alberta
Administrative Assistant (1998 - 2000)
Responded to daily workflow to support department manager and project managers while buffering management team from unnecessary interruption. Provided detail-oriented administrative handling of budget reports and financial analysis. Organized office activities including timesheets, business correspondence, data management, and clerical services.
XL Foods Ltd. – Calgary, Alberta
Executive Assistant (1995 -1998)
Managed administrative support for action plans and prioritized workflow for company President and Chief Executive Officer. Coordinated logistics for recruitment, scheduled internal and external meetings, and arranged conference calls. Oversaw development of detailed executive calendars, travel arrangements, and itineraries. Drafted confidential, secure executive communications, developed content for project reports, and prepared all corporate presentations.
Served as administrative assistant to VP of Finance, VP of Operations, Vice President of Special Projects, VP of Corporate Development, Corporate Secretary, and Director of Human Resources.
Assisted manager of information services on training staff in use of computer applications.
Coordinated event planning including Calgary Corporate Challenge, organizing 100+ competitors participating in 20 events.
Business Management Diploma
Stratford Career Institute (in progress)
Accounting I and II
Bow Valley College, Calgary, Alberta
Certified Administrative Professional and Organizational Management
International Association of Administrative Professionals (IAAP)
Business Management Certification
Red Cross First Aid and CPR/AED Level C