Service Training

KALLURI RAJA NARENDRA - CV

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E-Mail: *****************@*****.***

CAREER OBJECTIVE

To work in a healthy, innovative and challenging environment extracting the best out of me, which is conducive to learn and grow at professional as well as personal level thereby directing my future endeavours as an asset to the organization.

Academic Qualifications:

SSC regular from Z P H-School, Mudenipalli, secured with aggregate 50.6 % marks in March 2006.

Technical Qualification / Certifications:

B-Tech in Mechnicial Engineering from PSG College of Technology Coimbatore,Chennai.secured with aggregate 70.82% Marks in 2015

Diploma in Automobile Engineering from AVN polytechnic College, Mudenipalli. Secured aggregate 74.5 % Marks in 2012.

ITI in Fitter from ITC, Gudivada,secured with aggregate 65.4% Marks in 2008

Computer Skills:

Operating System: Working knowledge in MS Office & Internet Applications.

Total Professional Experience: 4.3 Years

Current Organization : Harsha Auto Motive ( Service)

Designation : Service Advisor Trainer (Across Harsha Group. Telangana &

AP and Tamil nadu)

Experience : 3.3 Years (2015-Aug to 2019 Present)

Previous Professional Experience:

Organization : Harsha Auto Motive (Service)

Designation : Service Advisor (LB Nager )

Experience : 1 years (July 2015 to July 2016)

Current CTC:

3.96 LPA (excluding TA & DA)

Job & Responsibilities:

Responsible for Service training across 14 Locations in Andhra Pradesh and Telangana & Tamilnadu.

Developing individual results by maintaining policy and procedure resources; Providing coaching; Conducting training sessions; Developing outcome improvement resources.

Perform Service mystery shopping and process Audits. Based on the results, will find challenges faced by Service team to fulfil the target. Accordingly, plan training programs.

Improves training effectiveness by developing new approaches and techniques like GEMBA, Role Plays; making support readily available; integrating support with routine job functions.

Checking all the quality related data like noise, Leak rejection and process rejection etc. Prevent the problems by proper monitoring and diagnosis techniques.

Improving the space utilization, time saving by minimizing unnecessary movements of man and Material through Kaizen.

Certifications:

General Service Advisor Level-1 Certification (Toyota Certified Trainer)

General Service Advisor Induction Module Certification (Toyota Certified Trainer)

Training attended for Master Service Advisor (MSA)

Training attended for General Service Advisor Level-1. (TSA)

Training attended for New Innova Crysta & New Model Yaris and New Camry Hybrid New Model A-11(Galnza)

Personal Info

Date of Birth 27 March 1991.

Father’s Name Mr. Siva Kumars

Marrital Status Married

Nationality Indian

Religion Hindu

Address: K.Raja Narendra, S/O Siva Kumar.Peryyeru (post) Mudinepalli (M) Krishna-

-(D st) Andhra pradesh, 521325

Languages English, Hindi, Telugu.

Strength Self-starter and always eager to learn new things, Passitive attitude.

Hobbies Listening Music, Sports.

Declaration:

I consider myself familiar with Mechanical Engineering aspects. I am also confident of my ability to work in a team. I hereby declare that the information furnished above is true to the best of my knowledge & belief.

Date: (K. RAJA NARENDRA)

Place:

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